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    Snappins don't work

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • C
      chaddarnold
      last edited by

      Hello all new to the forum. Imagining with fog works pretty good, but can’t deploy snappins at all. They just sit as qued. Log shows something similar to: 9/18/2019 12:28 PM Service Creating user agent cache
      9/18/2019 12:28 PM Middleware::Response ERROR: Unable to get subsection
      9/18/2019 12:28 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
      9/18/2019 12:28 PM Middleware::Response ERROR: Unable to get subsection
      9/18/2019 12:28 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
      9/18/2019 12:28 PM Middleware::Response ERROR: Unable to get subsection
      9/18/2019 12:28 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
      We are running fog 1.5.7 and there is not much info on this to my knowledge thank you in advance.

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      • Q
        Quazz Moderator
        last edited by Quazz

        This error is typically resolved by using the Reset Encryption Data button for the host/group in question in the FOG web UI

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        • EduardoTSeoaneE
          EduardoTSeoane
          last edited by

          Hi @chaddarnold @Quazz

          1º.- As @Quazz said, use the Reset Encryption Data Button for the host/group in UI.
          2º.- Delete the token.dat file on the Fog Client folder directory if it exists.
          3º.- If you install Fog Client on the image be sure to image the computer with that file deleted, better if you automate the client installation on the first boot.

          Make your install script with this recommended commands:

          msiexec /i "C:\NewClientInstaller" /quiet USETRAY="0" HTTPS="0" WEBADDRESS="YourFOGAddress" WEBROOT="/fog" ROOTLOG="1"
          sc.exe config FOGService start=delayed-auto
          sc.exe failure FOGService actions= restart/60000/restart/60000/restart/ reset= 120
          net start FOGService
          
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