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    Very slow cloning speed on specific model

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    FOG Problems
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    • O
      oleg.knysh
      last edited by

      Hello FOG people!

      I have a strange problem.
      Working with FOG about a year. Version 1.5.4 installed on CentOS 7 at VirtualBox environment. Deploying Win10 image to Dell and HP laptops. Everything was fine, but a new model HP EliteBook 840 G6 unavailable to cloning because of very low speed of Partclone - about 6 MB/min. It can’t be a network issue because of previous HP 840 G5 model and all DELL models are cloning normally. And it isn’t a specific laptop problem, I have checked 3 laptops from this model and all have the same problem.

      Maybe somebody had the same problem?

      Thanks for helping,
      Oleg

      george1421G 1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @oleg.knysh
        last edited by Sebastian Roth

        @oleg-knysh This is a very strange issue. The only recommendation/question I have at the moment is what version of the FOS Kernel are you using? The latest version is 4.19.64

        I also wonder if you update to the latest version of FOG (1.5.7) to see if any of the fixes since 1.5.4 will address this issue. I don’t have a high confidence that it will fix this speed issue. I know it will solve some disk structure problems.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • O
          oleg.knysh
          last edited by

          The workaround was found.
          When I used diskpart and removed all partitions from the disk before cloning (used boot from regular Win10 installation usb media), after that Partclone ran as usual.
          Need to test on more laptops to be sure.

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @oleg-knysh This doesn’t make sense. Removing the partitions manually doesn’t influence the speed.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            O 1 Reply Last reply Reply Quote 0
            • O
              oleg.knysh @Sebastian Roth
              last edited by

              @Sebastian-Roth I don’t know how, but it helped. Maybe something else happened at the same time. As I wrote need to more tests

              O 1 Reply Last reply Reply Quote 0
              • O
                oleg.knysh @oleg.knysh
                last edited by

                The new test ran without this problem. The Partclone ran fast as usual and imaging took less than a minute.
                Maybe it depends on the type of SSD disk…?

                Q 1 Reply Last reply Reply Quote 0
                • Q
                  Quazz Moderator @oleg.knysh
                  last edited by

                  @oleg-knysh I do recall a specific SSD model (or multiple) having absurdly low speeds in partclone.

                  Do you know what models they are?

                  O 1 Reply Last reply Reply Quote 0
                  • O
                    oleg.knysh @Quazz
                    last edited by

                    @Quazz I’ll check SSD model for the next “baggy” laptop. Today for Crucial P1 NVMe M.2 1TB worked without issues

                    1 Reply Last reply Reply Quote 0
                    • O
                      oleg.knysh
                      last edited by

                      Last status:

                      Another “Baggy” laptop with a low Partclone speed:
                      HP 840 G6
                      SSD: Toshiba KXGZNV512G
                      Let’s name it Laptop A

                      Good laptop:
                      Dell E5470
                      SSD Intel
                      Let’s name it Laptop B

                      Testing process:

                      1. SSD A (from a buggy laptop) inserted to laptop B - worked fine (SSD itself is not a problem)
                      2. SSD B (from a good laptop) inserted to laptop A - worked fine (the laptop itself is not a problem)
                      3. SSD A inserted back to the laptop A - worked very slow

                      Very strange situation. Partclone is not working with a specific laptop and specific SSD.

                      Q 1 Reply Last reply Reply Quote 0
                      • Q
                        Quazz Moderator @oleg.knysh
                        last edited by Quazz

                        @oleg-knysh Here is the issue on the partclone github: https://github.com/Thomas-Tsai/partclone/issues/112

                        Currently still unresolved unfortunately.

                        I can only recommend trying to update BIOS and update firmware of the disks.

                        O 1 Reply Last reply Reply Quote 0
                        • O
                          oleg.knysh @Quazz
                          last edited by

                          @Quazz I checked, exactly same disks were in the previous HP laptop model - 840 G5. So I think the next test I’ll do it’s downgrading BIOS version to the previous version.

                          Q 1 Reply Last reply Reply Quote 0
                          • Q
                            Quazz Moderator @oleg.knysh
                            last edited by

                            @oleg-knysh You may also be interested in trying out an experimental init.xz that uses a newer version of partclone. Though the github issue does not indicate this resolves the issue for them, perhaps it will in this case. It’s worth a shot anyway.

                            https://drive.google.com/file/d/1u_HuN5NSpzb7YmQBAsrzDELteNmlWUWU/view

                            O D 2 Replies Last reply Reply Quote 1
                            • O
                              oleg.knysh @Quazz
                              last edited by

                              @Quazz Do you have some manual as I can upgrade the Partclone?

                              Q 1 Reply Last reply Reply Quote 0
                              • Q
                                Quazz Moderator @oleg.knysh
                                last edited by Quazz

                                @oleg-knysh Download the init file from the provided link, put it in /var/www/fog/service/ipxe

                                Give it a name that isn’t init.xz (eg init_partclone.xz) so it doesn’t overwrite)

                                Then you can change the host init file in the host settings or globally under FOG Settings -> TFTP servers (eg init_partclone.xz)

                                1 Reply Last reply Reply Quote 1
                                • J
                                  jondeong
                                  last edited by

                                  We recently received the new HP 8460 G6 which has a Western Digital PC SN520 NVMe SSD hard drive. We experienced the same problems where the imaging process with partclone was SUPER slow <10MB/min. This same fog installation had no issue with the HP 840 G5 with a Samsung SSD hard drive.
                                  I first tried the experimental init.xz that @Quazz recommended but it failed with a kernel panic.
                                  I then upgraded fog to the latest dev-branch and re-tried the init_partclone.xz that @Quazz recommended.
                                  That solved the issue, I’m imaging the G6 laptop at 1.31GB/min.
                                  Thank you for solving my problem @Quazz.

                                  jpd

                                  JunkhackerJ 1 Reply Last reply Reply Quote 0
                                  • JunkhackerJ
                                    Junkhacker Developer @jondeong
                                    last edited by

                                    @jondeong Just an FYI: the update to dev-branch would have updated the KERNEL RAMDISK SIZE for you to what is going to be the new size requirement. that was almost certainly the cause of the kernel panic.

                                    signature:
                                    Junkhacker
                                    We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                                    1 Reply Last reply Reply Quote 0
                                    • O
                                      oleg.knysh
                                      last edited by

                                      Thank you for helping,

                                      Just now (before upgrading FOG and Partclone) I’ve reimaged one new HP 840 G6 with the same SSD Toshiba, and the same BIOS version. Everything was fine. The speed was 1.5-1.6 GB/min.
                                      I raise my hands 🙂
                                      I don’t know where is the difference between “fast” and “slow” laptops.

                                      But anyway I’ll upgrade my FOG server.

                                      1 Reply Last reply Reply Quote 0
                                      • O
                                        oleg.knysh
                                        last edited by

                                        Last update:

                                        Update FOG to 1.5.7.2 didn’t help
                                        Update FOG kernel to 5.1.16 didn’t help
                                        Update Partclone to 0.3.12 (see @Quazz post) did help

                                        Maybe it’s some spontaneous fix as it was before 🙂
                                        I’ll update if still will be issues with imaging.

                                        M 1 Reply Last reply Reply Quote 1
                                        • M
                                          Middle @oleg.knysh
                                          last edited by

                                          @oleg-knysh has this continued to work for you? We have a very similar issue with the HP EliteBook 840 G6 laptops but running Fog 1.5.7.2 with Partclone 0.3.12 didn’t help us. All other laptops (Lenovos or 840 G5) work 100% of the time, but out of a batch of 20, only 2 G6 laptops imaged successfully - the rest hang on the initial partclone section or the image deploy is very slow. Hardware and BIOS are the same.

                                          D 1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User
                                            last edited by

                                            Thank you @Quazz ! Been tearing my hair out over this. Tried so many things, new FOG server, update to 1.5.7.4, updating to 5.1.16 kernel, using nvme_core.default_ps_max_latency_us=5500 kernel argument. None of which worked. Finally after using your new init file I am imaging at 5GB/min.

                                            1 Reply Last reply Reply Quote 0
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