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Newbie getting started

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • B
    bogle @Sebastian Roth
    last edited by Jul 26, 2019, 7:24 PM

    @Sebastian-Roth

    Well it would just not do anything when after clicking the delete button. I could do a network boot on the client and remove it from there.

    It have have something to do with the computers, they are HP ProOne 600s and HP EliteOne 800s running HP SureRecovery… I had to enable legacy pxe boot and disable secure boot for them to see the Fog Server.

    From the web UI I can’t power down or do a WOL to the HP ProOne 600. Web UI reports it successfully updated the host. Where are the troubleshooting logs at?

    G 1 Reply Last reply Jul 26, 2019, 8:31 PM Reply Quote 0
    • G
      george1421 Moderator @bogle
      last edited by Jul 26, 2019, 8:31 PM

      @bogle said in Newbie getting started:

      From the web UI I can’t power down or do a WOL

      The power down command comes from the fog client. So that needs to be installed on the target computer so the power off command is seen by the client. Your client check in interval will dictate when the client actually sees the power off command.

      The WOL is a bit tricky now days. Windows 8 and 10, when the computer is “shutdown” and fast start is enabled, shutdown is not really powered off, but in an enhanced sleep state so wol does not apply. You can test this by shutting down the computer via the shutdown button and then send the WOL command. Then pull the power from the computer, wait 10 seconds and then plug it it. Now send the WOL command. The computer should wake up. This is because a power up - off the computer is really powered off and not in a sleep state.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by Jul 27, 2019, 3:27 PM

        @bogle said in Newbie getting started:

        Well it would just not do anything when after clicking the delete button.

        There should be a window in the browser coming up asking for the login credentials to confirm the delete. I suppose you do not get this. Possibly you have JavaScript disabled? Other than that we need more information. Please check the apache webserver and PHP-FPM logs (see my signature).

        It have have something to do with the computers, they are HP ProOne 600s and HP EliteOne 800s running HP SureRecovery…

        I can’t see why the “cannot delete from the web UI” should have something to do with the computer model?!

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        B 1 Reply Last reply Jul 29, 2019, 5:59 PM Reply Quote 0
        • B
          bogle @Sebastian Roth
          last edited by bogle Jul 29, 2019, 12:00 PM Jul 29, 2019, 5:59 PM

          @Sebastian-Roth

          I reverted back to a previous snapshot and managed to upload a image!

          However an error has been detected.

          I created the image from Win10General, then fully registered a new host to boot to the image.

          20190729_124530.jpg

          G 1 Reply Last reply Jul 29, 2019, 6:08 PM Reply Quote 0
          • G
            george1421 Moderator @bogle
            last edited by Jul 29, 2019, 6:08 PM

            @bogle Your issue sounds a lot like the one we were tracking here: https://forums.fogproject.org/topic/13484/lenovo-yoga-12-issues/6 The OP of that thread didn’t follow through with the testing so we don’t know if the slow connection idea was the root or not.

            If you are willing to help us out and test this then we might be able to resolve this “random issue” for good.

            Look through my post and then Sebastian’s post to see where we were heading with the testing.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            B 1 Reply Last reply Jul 29, 2019, 6:30 PM Reply Quote 0
            • B
              bogle @george1421
              last edited by Jul 29, 2019, 6:30 PM

              @george1421

              Sure, I maybe a little slow today because I spent all morning making email work through my failover internet connection after primary internet went down. not fun

              G 1 Reply Last reply Jul 29, 2019, 7:01 PM Reply Quote 0
              • G
                george1421 Moderator @bogle
                last edited by Jul 29, 2019, 7:01 PM

                @bogle Take all the time you need, my FOG server is running just fine. 😉

                No worries, deal with what is important first.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                B 1 Reply Last reply Jul 29, 2019, 7:27 PM Reply Quote 0
                • B
                  bogle @george1421
                  last edited by Jul 29, 2019, 7:27 PM

                  @george1421

                  Something doesn’t seem right. Here are some screenshots

                  Image can’t be 0.00
                  2.PNG

                  Image details in Fog
                  3.PNG

                  Screenshot of fog server /images/
                  4.PNG

                  This has to be the image that got uploaded
                  1.PNG

                  G 1 Reply Last reply Jul 29, 2019, 7:30 PM Reply Quote 0
                  • G
                    george1421 Moderator @bogle
                    last edited by george1421 Jul 29, 2019, 1:33 PM Jul 29, 2019, 7:30 PM

                    @bogle If something happens during the upload process the web site file size will not reflect what is on the disk. There is also an agent that runs once a day to resync the file size on disk with the file size reported via the web ui. Yes it is strange its not set correctly in the web ui after upload, but its not something to stop image deployment.

                    Edit after looking at the pictures again, I see the fog didn’t complete the process because directory with a mac name is still in dev. It didn’t get moved to /images/<image name> like it should have

                    Edit 2 this thread seems to be wandering about from issue to issue. We may need to create a new thread for new issues or we will really confuse someone reading this thread in the future.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    1 Reply Last reply Reply Quote 0
                    • B
                      bogle
                      last edited by Jul 29, 2019, 7:34 PM

                      8.PNG

                      Looks like image didn’t finish uploading.

                      Booted the pc backup with image i am trying to upload…

                      1.PNG

                      2.PNG

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Jul 29, 2019, 7:36 PM

                        @bogle Then keep an eye on the screen when the blue partclone windows are done. There might be an error at the end when the client reports back to your FOG server.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        B 1 Reply Last reply Jul 29, 2019, 7:43 PM Reply Quote 0
                        • B
                          bogle @Sebastian Roth
                          last edited by Jul 29, 2019, 7:43 PM

                          @Sebastian-Roth 3.PNG

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by Jul 29, 2019, 7:51 PM

                            @bogle Check out this topic: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            B 1 Reply Last reply Jul 29, 2019, 8:04 PM Reply Quote 1
                            • B
                              bogle @Sebastian Roth
                              last edited by Jul 29, 2019, 8:04 PM

                              @Sebastian-Roth

                              Thanks, I synced the passwords, re-ran the installer, and watching it try to upload the image now.

                              1 Reply Last reply Reply Quote 0
                              • B
                                bogle
                                last edited by Jul 29, 2019, 8:09 PM

                                Do you guys make your partitions Bios or UEFI?

                                B G 2 Replies Last reply Jul 29, 2019, 8:20 PM Reply Quote 0
                                • B
                                  bogle @bogle
                                  last edited by Jul 29, 2019, 8:20 PM

                                  @bogle

                                  Well the process is working now. I think I have to redo the image to use UEFI partition for it to work. I will give you guys an update soon.

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    george1421 Moderator @bogle
                                    last edited by Jul 29, 2019, 8:42 PM

                                    @bogle said in Newbie getting started:

                                    Do you guys make your partitions Bios or UEFI?

                                    If I understand your question, yes. That is one of the reasons why I use MDT to build my reference images. I have 2 images one is BIOS and one is for UEFI based firmware. Depending on the VM I used to create the reference image MDT will build a UEFI or BIOS layout based on the VM type used to build the reference image.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    B 1 Reply Last reply Jul 29, 2019, 9:04 PM Reply Quote 0
                                    • B
                                      bogle @george1421
                                      last edited by Jul 29, 2019, 9:04 PM

                                      @george1421

                                      I am using a VMware ESXi 5.5 server. Does the UEFI/BIOS layout come from the actual vm hard drive? I was thinking it pulled that from the autoattend.xml file?

                                      G 1 Reply Last reply Jul 29, 2019, 9:06 PM Reply Quote 0
                                      • G
                                        george1421 Moderator @bogle
                                        last edited by george1421 Jul 29, 2019, 3:11 PM Jul 29, 2019, 9:06 PM

                                        @bogle No it comes from the mode the VM is in. I can’t say for sure if 5.5. supports uefi VMs or not. Its like on the advanced tab of the VM setup.

                                        VM Options->Boot Options->Firmware Options

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        B 1 Reply Last reply Jul 29, 2019, 10:46 PM Reply Quote 0
                                        • B
                                          bogle @george1421
                                          last edited by Jul 29, 2019, 10:46 PM

                                          @george1421

                                          Found it, its under options 1.PNG

                                          G 1 Reply Last reply Jul 29, 2019, 11:41 PM Reply Quote 0
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