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Black screen and blinking cursor after selecting anything from FOG menu

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FOG Problems
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  • J
    jam1987
    last edited by Jul 23, 2019, 8:06 PM

    Hello!

    I recently updated FOG to 1.5.7 and seem to have hit a snag.

    FOG: 1.5.7
    OS: Centos 7

    When trying to do anything from the FOG menu after PXE booting I get a black screen with blinking cursor.

    The PC’s are a mixture of Desktop and Laptop machines, all with Safe Mode turned off and UEFI/Legacy mode turned on with trying legacy first on boot.

    Any help would be great.

    Thanks.

    1 Reply Last reply Reply Quote 0
    • S
      Sebastian Roth Moderator
      last edited by Jul 23, 2019, 8:17 PM

      @jam1987 Please open the following URL in your browser and post the text output you get here: http://x.x.x.x/fog/service/ipxe/boot.php?mac=aa:bb:cc:dd:ee:ff (put in the FOG server IP instead of x.x.x.x and a host’s MAC address as parameter)

      Which exit type do you use? Has this ever worked before?

      From which version did you upgrade to 1.5.7? I am not aware of any change between 1.5.6 and 1.5.7 that would cause this.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • J
        jam1987
        last edited by Jul 23, 2019, 8:31 PM

        @Sebastian-Roth said in Black screen and blinking cursor after selecting anything from FOG menu:

        http://x.x.x.x/fog/service/ipxe/boot.php?mac=aa:bb:cc:dd:ee:ff

        @Sebastian-Roth here is the print out from a host:

        #!ipxe
        set fog-ip 192.168.2.161
        set fog-webroot fog
        set boot-url http://${fog-ip}/${fog-webroot}
        cpuid --ext 29 && set arch x86_64 || set arch i386
        goto get_console
        :console_set
        colour --rgb 0x00567a 1 ||
        colour --rgb 0x00567a 2 ||
        colour --rgb 0x00567a 4 ||
        cpair --foreground 7 --background 2 2 ||
        goto MENU
        :alt_console
        cpair --background 0 1 ||
        cpair --background 1 2 ||
        goto MENU
        :get_console
        console --picture http://192.168.2.161/fog/service/ipxe/bg.png --left 100 --right 80 && goto console_set || goto alt_console
        :MENU
        menu
        colour --rgb 0x00567a 0 ||
        cpair --foreground 1 1 ||
        cpair --foreground 0 3 ||
        cpair --foreground 4 4 ||
        item --gap Host is registered as IT-FRESH-DT!
        item --gap -- -------------------------------------
        item fog.local Boot from hard disk
        item fog.memtest Run Memtest86+
        item fog.keyreg Update Product Key
        item fog.deployimage Deploy Image
        item fog.multijoin Join Multicast Session
        item fog.quickdel Quick Host Deletion
        item fog.sysinfo Client System Information (Compatibility)
        item fog.approvehost Approve This Host
        item fog.Antivirus Antivirus
        choose --default fog.local --timeout 3000 target && goto ${target}
        :fog.local
        sanboot --no-describe --drive 0x80 || goto MENU
        :fog.memtest
        kernel memdisk initrd=memtest.bin iso raw
        initrd memtest.bin
        boot || goto MENU
        :fog.keyreg
        login
        params
        param mac0 ${net0/mac}
        param arch ${arch}
        param username ${username}
        param password ${password}
        param keyreg 1
        isset ${net1/mac} && param mac1 ${net1/mac} || goto bootme
        isset ${net2/mac} && param mac2 ${net2/mac} || goto bootme
        param sysuuid ${uuid}
        :fog.deployimage
        login
        params
        param mac0 ${net0/mac}
        param arch ${arch}
        param username ${username}
        param password ${password}
        param qihost 1
        isset ${net1/mac} && param mac1 ${net1/mac} || goto bootme
        isset ${net2/mac} && param mac2 ${net2/mac} || goto bootme
        param sysuuid ${uuid}
        :fog.multijoin
        login
        params
        param mac0 ${net0/mac}
        param arch ${arch}
        param username ${username}
        param password ${password}
        param sessionJoin 1
        isset ${net1/mac} && param mac1 ${net1/mac} || goto bootme
        isset ${net2/mac} && param mac2 ${net2/mac} || goto bootme
        param sysuuid ${uuid}
        :fog.quickdel
        login
        params
        param mac0 ${net0/mac}
        param arch ${arch}
        param username ${username}
        param password ${password}
        param delhost 1
        isset ${net1/mac} && param mac1 ${net1/mac} || goto bootme
        isset ${net2/mac} && param mac2 ${net2/mac} || goto bootme
        param sysuuid ${uuid}
        :fog.sysinfo
        kernel bzImage32 loglevel=4 initrd=init_32.xz root=/dev/ram0 rw ramdisk_size=275000 web=http://192.168.2.161/fog/ consoleblank=0 rootfstype=ext4 storage=192.168.2.161:/images/ storageip=192.168.2.161 loglevel=4 mode=sysinfo
        imgfetch init_32.xz
        boot || goto MENU
        :fog.approvehost
        login
        params
        param mac0 ${net0/mac}
        param arch ${arch}
        param username ${username}
        param password ${password}
        param approveHost 1
        isset ${net1/mac} && param mac1 ${net1/mac} || goto bootme
        isset ${net2/mac} && param mac2 ${net2/mac} || goto bootme
        param sysuuid ${uuid}
        :fog.Antivirus
        kernel tftp://${fog-ip}/mint/vmlinuz
        initrd tftp://${fog-ip}/mint/initrd.lz
        imgargs vmlinuz initrd=initrd.lz root=/dev/nfs boot=casper netboot=nfs nfsroot=${fog-ip}:/images/os/mint systemd.mask=tmp.mount ip=dhcp rw
        boot
        param sysuuid ${uuid}
        :bootme
        chain -ar http://192.168.2.161/fog/service/ipxe/boot.php##params ||
        goto MENU
        autoboot
        

        You helped me the other week getting FOG upgraded to 1.5.6 from 1.5.4 I had to change some settings in relation to MariaDB-client and server for the upgrade to progress.

        Since then I haven’t needed to use FOG until today where I noticed the 1.5.7 update so I ran it and now seeing the issue…

        Exit type is:

        660eda78-7f8c-4660-ae0b-1c8551092c5f-image.png

        In the past it has always worked fine for me. I would either add the client to FOG via the web interface or the FOG PXE menu.

        Capture image, check compatibility etc all worked. Instead now I get a black screen with a blinking cursor.

        1 Reply Last reply Reply Quote 0
        • J
          jam1987
          last edited by Jul 23, 2019, 8:37 PM

          I just tried adding a blank laptop to FOG, added it as a host and gave it a blank image and ran a capture.

          Rebooted and it is now sitting here:

          ed499041-5ff2-44aa-a2df-eed2469c4e14-image.png

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Jul 24, 2019, 4:28 AM

            @jam1987 Did it all work perfectly fine before you updated? Which version did you update from?

            Have you tried booting a couple different hardware models? Do they all sit with the same blinking cursor when they should be booting from the hard drive after the FOG menu?

            The menu code you posted looks ok in first sight.

            In the picture I notice it’s loading bzImage4.19 which is not the default kernel. What kind of modification is this? I am not saying this is wrong or causing the issue but it’s something I notice and I try to get the whole picture.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
            • J
              jam1987
              last edited by Jul 24, 2019, 12:10 PM

              @Sebastian-Roth , while using 1.5.4 all worked perfectly fine. I updated to 1.5.6 recently but did not need to use it. Logged into to use it yesterday and 1.5.7 popped up so I updated and now it’s not working.

              I’m using this kernel currently, which was auto enabled during the install:

              de8c4b3a-4602-4ec6-a1b5-d6a51e1f1507-image.png

              I’ll try it on another piece of hardware.

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Jul 30, 2019, 9:24 PM

                @jam1987 Again I am wondering why we see bzImage4.19 in the picture. This is not booting the currently 4.19.48 kernel I suppose.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • B
                  Brad Schumann
                  last edited by Oct 11, 2019, 2:07 PM

                  I am having the same issue, with the black screen and blinking cursor in the upper left corner after the Fog splash screen to boot to Hard Drive. So far it is isolated to Dell Latitude 5570’s that I have found was there a fix?

                  Fog version: 1.5.5
                  bzImage Version: 4.19.6
                  bzImage32 Version: 4.19.1

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Oct 11, 2019, 9:45 PM

                    @Brad-Schumann From what you wrote so far I am fairly sure this is a different issue than we had before. Please open a new topic and post more details on when this is exactly happening. When there is a task scheduled or if you try to register the host or what?

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
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