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    FOG 1.5.7 Update Database Issue

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    • S
      Sebastian Roth Moderator
      last edited by

      @FlangeMonkey When releasing 1.5.7 we did not expect this to be an issue but it turned out that moving from MySQL 5.7 to MariaDB is not yet properly supported by Ubuntu. It doesn’t do a merge of the DB over to the new version but simply shuts down the old MySQL DB (usually find that in /var/lib/mysql-5.7/) and creates a fresh empty new one for MariaDB.

      and the MariaDB service won’t start.

      While this sounds a bit different I can still imagine this being a similar case. Please run sudo systemstl status mariadb and post output here. As well run ls -al /var/lib | grep mysql and post here.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      A 1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by

        For all other users on Ubuntu out there. Please if you intend to update, use the current developer release 1.5.7.2 instead of plain 1.5.7 or wait till the next release is out. I just pushed out a fix that should address this current issue.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • A
          Arrowtron @Sebastian Roth
          last edited by

          @Sebastian-Roth

          These are my results below:

          mariadb.service - MariaDB 10.1.40 database server
            Loaded: loaded (/lib/systemd/system/mariadb.service; enabled; vendor preset: enabled)
            Active: active (running) since Mon 2019-08-05 16:50:56 AEST; 9min ago
              Docs: man:mysqld(8)
                    https://mariadb.com/kb/en/library/systemd/
          Main PID: 22323 (mysqld)
            Status: "Taking your SQL requests now..."
             Tasks: 34 (limit: 4419)
            CGroup: /system.slice/mariadb.service
                    └─22323 /usr/sbin/mysqld
          
          drwxr-xr-x  4 mysql     mysql     4096 Aug  5 16:50 mysql
          drwx------  6 mysql     mysql     4096 Aug  5 15:25 mysql-5.7
          drwx------  2 mysql     mysql     4096 Oct 28  2018 mysql-files
          drwx------  2 mysql     mysql     4096 Mar  7  2017 mysql-keyring
          

          updated from 1.5.6 to 1.5.7, get the same issue as everyone is describing
          changed to dev branch 1.5.7.2 re-installed to see if it would fix it. still the same

          I am able to get into MariaDB with mysql -u root -p

          Welcome to the MariaDB monitor.  Commands end with ; or \g.
          Your MariaDB connection id is 28366
          Server version: 10.1.40-MariaDB-0ubuntu0.18.04.1 Ubuntu 18.04
          
          Copyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.
          
          Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
          
          MariaDB [(none)]> Ctrl-C -- exit!
          Aborted
          

          I have backup’s here, but not quite sure how to restore them so the installation works

          /home/fogDBbackups
          

          FileZilla.png

          A 1 Reply Last reply Reply Quote 0
          • A
            Arrowtron @Arrowtron
            last edited by

            @Arrowtron

            Update, just refreshed the page and loaded into this
            d8071618-7950-4bc1-a8d5-de8154350a75-image.png

            clicked Install/update now and can now see the dashboard, looks very empty. I will look more into this tomorrow

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            • S
              Sebastian Roth Moderator
              last edited by

              @Arrowtron Sorry to hear you have run into this as well. Unfortunately upgrading to 1.5.7.2 doesn’t help when you have gone to 1.5.7 already. We don’t do this as an automatic fix in the scripts as I find it too error prone to do in a scripted kind of way.

              You should still have your “old” and valid database in /var/lib/mysql-5.7. Please follow the steps outlined below and I hope you should be right back up again:

              sudo -i
              mv /var/lib/mysql /var/lib/mysql-mariadb
              apt-get remove mariadb-client mariadb-server
              cp -a /var/lib/mysql-5.7 /var/lib/mysql
              apt-get install mysql-client mysql-server
              systemctl start mysql
              

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              A 1 Reply Last reply Reply Quote 0
              • A
                Arrowtron @Sebastian Roth
                last edited by Arrowtron

                @Sebastian-Roth said in FOG 1.5.7 Update Database Issue:

                /var/lib/mysql

                Thanks for the reply,

                I get this when i run the command
                apt-get install mysql-client mysql-server

                There is a MySQL server running, but we failed in our attempts to stop it.
                Stop it yourself and try again!

                Tried a few commands found doing a web search that didn’t help
                apt --fix-broken install

                Failed to stop mysql.service: Unit mysql.service not loaded.
                invoke-rc.d: initscript mysql, action "stop" failed.
                invoke-rc.d returned 5
                There is a MySQL server running, but we failed in our attempts to stop it.
                Stop it yourself and try again!
                dpkg: error processing archive /var/cache/apt/archives/mysql-server-5.7_5.7.27-0ubuntu0.18.04.1_amd64.deb (--unpack):
                 new mysql-server-5.7 package pre-installation script subprocess returned error exit status 1
                Errors were encountered while processing:
                 /var/cache/apt/archives/mysql-server-5.7_5.7.27-0ubuntu0.18.04.1_amd64.deb
                E: Sub-process /usr/bin/dpkg returned an error code (1)
                
                install mysql-client mysql-server
                Reading package lists... Done
                Building dependency tree
                Reading state information... Done
                mysql-client is already the newest version (5.7.27-0ubuntu0.18.04.1).
                mysql-server is already the newest version (5.7.27-0ubuntu0.18.04.1).
                You might want to run 'apt --fix-broken install' to correct these.
                The following packages have unmet dependencies:
                 mysql-server : Depends: mysql-server-5.7 but it is not going to be installed
                E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).
                

                =Update=
                accidentally ran command sudo rm -rvf /var/lib
                (thought i was typing in a new line, working too quick, was backing up mysql and purging etc) Going to start a fresh i think

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                • S
                  Sebastian Roth Moderator
                  last edited by

                  @Arrowtron said in FOG 1.5.7 Update Database Issue:

                  There is a MySQL server running, but we failed in our attempts to stop it.
                  Stop it yourself and try again!

                  Did you run apt-get remove mariadb-client mariadb-server before that? Kind of strange but you might have to kill the old DB process like this killall -9 mysqld…

                  =Update=
                  accidentally ran command sudo rm -rvf /var/lib

                  I am sure you have a backup of that machine! Do you? Just recover that directory from your backup and proceed.

                  Run apt --fix-broken install as suggested in the output and post what you get from this.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    Arrowtron @Sebastian Roth
                    last edited by

                    @Sebastian-Roth

                    Yes i ran

                    apt-get remove mariadb-client mariadb-server
                    

                    Didn’t try this command, it might have helped for the unmet dependencies problem

                    killall -9 mysqld
                    

                    Yes i have some SQL backup’s from previous upgrade which I have restored onto a new server (just had to change IP’s etc which is fine)
                    It’s on a virtual machine where as physical before, snapshots will come in handy for next time!

                    Yes ran the apt --fix broken install and got the unmet dependencies for mysql errors. Didn’t have the time to keep looking into it

                    All goods, thanks for your help though!

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      @Arrowtron I am sure you know about there being various places in files and the DB where you have to change the IP address: https://wiki.fogproject.org/wiki/index.php/Change_FOG_Server_IP_Address

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        Arrowtron @Sebastian Roth
                        last edited by

                        @Sebastian-Roth

                        Yes found this Wiki when I was migrating, thank you

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