FOG 1.5.7 Update Database Issue

[Sebastian Roth]

For all other users on Ubuntu out there. Please if you intend to update, use the current developer release 1.5.7.2 instead of plain 1.5.7 or wait till the next release is out. I just pushed out a fix that should address this current issue.

[Arrowtron]

@Sebastian-Roth

These are my results below:

mariadb.service - MariaDB 10.1.40 database server
  Loaded: loaded (/lib/systemd/system/mariadb.service; enabled; vendor preset: enabled)
  Active: active (running) since Mon 2019-08-05 16:50:56 AEST; 9min ago
    Docs: man:mysqld(8)
          https://mariadb.com/kb/en/library/systemd/
Main PID: 22323 (mysqld)
  Status: "Taking your SQL requests now..."
   Tasks: 34 (limit: 4419)
  CGroup: /system.slice/mariadb.service
          └─22323 /usr/sbin/mysqld

drwxr-xr-x  4 mysql     mysql     4096 Aug  5 16:50 mysql
drwx------  6 mysql     mysql     4096 Aug  5 15:25 mysql-5.7
drwx------  2 mysql     mysql     4096 Oct 28  2018 mysql-files
drwx------  2 mysql     mysql     4096 Mar  7  2017 mysql-keyring

updated from 1.5.6 to 1.5.7, get the same issue as everyone is describing
changed to dev branch 1.5.7.2 re-installed to see if it would fix it. still the same

I am able to get into MariaDB with mysql -u root -p

Welcome to the MariaDB monitor.  Commands end with ; or \g.
Your MariaDB connection id is 28366
Server version: 10.1.40-MariaDB-0ubuntu0.18.04.1 Ubuntu 18.04

Copyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

MariaDB [(none)]> Ctrl-C -- exit!
Aborted

I have backup’s here, but not quite sure how to restore them so the installation works

/home/fogDBbackups

[Arrowtron]

@Arrowtron

Update, just refreshed the page and loaded into this

clicked Install/update now and can now see the dashboard, looks very empty. I will look more into this tomorrow

[Sebastian Roth]

@Arrowtron Sorry to hear you have run into this as well. Unfortunately upgrading to 1.5.7.2 doesn’t help when you have gone to 1.5.7 already. We don’t do this as an automatic fix in the scripts as I find it too error prone to do in a scripted kind of way.

You should still have your “old” and valid database in /var/lib/mysql-5.7. Please follow the steps outlined below and I hope you should be right back up again:

sudo -i
mv /var/lib/mysql /var/lib/mysql-mariadb
apt-get remove mariadb-client mariadb-server
cp -a /var/lib/mysql-5.7 /var/lib/mysql
apt-get install mysql-client mysql-server
systemctl start mysql

[Arrowtron]

@Sebastian-Roth said in FOG 1.5.7 Update Database Issue:

/var/lib/mysql

Thanks for the reply,

I get this when i run the command
apt-get install mysql-client mysql-server

There is a MySQL server running, but we failed in our attempts to stop it.
Stop it yourself and try again!

Tried a few commands found doing a web search that didn’t help
apt --fix-broken install

Failed to stop mysql.service: Unit mysql.service not loaded.
invoke-rc.d: initscript mysql, action "stop" failed.
invoke-rc.d returned 5
There is a MySQL server running, but we failed in our attempts to stop it.
Stop it yourself and try again!
dpkg: error processing archive /var/cache/apt/archives/mysql-server-5.7_5.7.27-0ubuntu0.18.04.1_amd64.deb (--unpack):
 new mysql-server-5.7 package pre-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 /var/cache/apt/archives/mysql-server-5.7_5.7.27-0ubuntu0.18.04.1_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

install mysql-client mysql-server
Reading package lists... Done
Building dependency tree
Reading state information... Done
mysql-client is already the newest version (5.7.27-0ubuntu0.18.04.1).
mysql-server is already the newest version (5.7.27-0ubuntu0.18.04.1).
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
 mysql-server : Depends: mysql-server-5.7 but it is not going to be installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).

=Update=
accidentally ran command sudo rm -rvf /var/lib
(thought i was typing in a new line, working too quick, was backing up mysql and purging etc) Going to start a fresh i think

[Sebastian Roth]

@Arrowtron said in FOG 1.5.7 Update Database Issue:

There is a MySQL server running, but we failed in our attempts to stop it.
Stop it yourself and try again!

Did you run apt-get remove mariadb-client mariadb-server before that? Kind of strange but you might have to kill the old DB process like this killall -9 mysqld…

=Update=
accidentally ran command sudo rm -rvf /var/lib

I am sure you have a backup of that machine! Do you? Just recover that directory from your backup and proceed.

Run apt --fix-broken install as suggested in the output and post what you get from this.

[Arrowtron]

@Sebastian-Roth

Yes i ran

apt-get remove mariadb-client mariadb-server

Didn’t try this command, it might have helped for the unmet dependencies problem

killall -9 mysqld

Yes i have some SQL backup’s from previous upgrade which I have restored onto a new server (just had to change IP’s etc which is fine)
It’s on a virtual machine where as physical before, snapshots will come in handy for next time!

Yes ran the apt --fix broken install and got the unmet dependencies for mysql errors. Didn’t have the time to keep looking into it

All goods, thanks for your help though!

[Sebastian Roth]

@Arrowtron I am sure you know about there being various places in files and the DB where you have to change the IP address: https://wiki.fogproject.org/wiki/index.php/Change_FOG_Server_IP_Address

[Arrowtron]

@Sebastian-Roth

Yes found this Wiki when I was migrating, thank you