How to monitor Snap-in activity
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I built several snap-ins and deployed one successfully to a physical machine. Trying to deploy it, or other snap-ins, to a VM or another physical machine and nothing appears to happen.
Under host - Snap-ins I can see the assignment is waiting. But the FOG Service never appears to attempt installation. I know FOG can communicate with the FOG client because power management tasks work fine.The Snap-In log only shows the one successful run. Is there a place I can look to see the pending status of installations or to understand why they’re not running?
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@altitudehack Snapins are a tasking thing. The fog-client does not constantly try to run snapins every cycle. If you need to push a snapin to a client you must create a snapin task for the client just like you would to image it.
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@altitudehack Take a look at the fog-client log on a particular machine. It’s usually in
C:\Program Files (x86)\FOG\fog.logorC:\fog.log. Post the last 500 lines of that file here. -
Thanks Sebastian. I found the log and it just keeps saying No Snap-ins. We also noticed a comment in the hostname changer about being logged in, so we tried logging out thinking that maybe snap-ins can only run with a user logged out but no dice.
------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:04 PM Client-Info Client Version: 0.11.16 7/15/2019 12:04 PM Client-Info Client OS: Windows 7/15/2019 12:04 PM Client-Info Server Version: 1.5.5 7/15/2019 12:04 PM Middleware::Response Success ------------------------------------------------------------------------------ 7/15/2019 12:04 PM Service Sleeping for 149 seconds 7/15/2019 12:07 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 7/15/2019 12:07 PM Middleware::Response Success 7/15/2019 12:07 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=08:00:27:11:11:D4|54:3A:63:D9:54:0A&newService&json 7/15/2019 12:07 PM Middleware::Response Success 7/15/2019 12:07 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 7/15/2019 12:07 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 7/15/2019 12:07 PM Service Creating user agent cache 7/15/2019 12:07 PM Middleware::Response Invalid time 7/15/2019 12:07 PM Middleware::Response No Printers 7/15/2019 12:07 PM Middleware::Response Module is disabled globally on the FOG server ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:07 PM Client-Info Client Version: 0.11.16 7/15/2019 12:07 PM Client-Info Client OS: Windows 7/15/2019 12:07 PM Client-Info Server Version: 1.5.5 7/15/2019 12:07 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:07 PM Client-Info Client Version: 0.11.16 7/15/2019 12:07 PM Client-Info Client OS: Windows 7/15/2019 12:07 PM Client-Info Server Version: 1.5.5 7/15/2019 12:07 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:07 PM Client-Info Client Version: 0.11.16 7/15/2019 12:07 PM Client-Info Client OS: Windows 7/15/2019 12:07 PM Client-Info Server Version: 1.5.5 7/15/2019 12:07 PM Middleware::Response Success 7/15/2019 12:07 PM HostnameChanger Users still logged in and enforce is disabled, delaying any further actions ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:07 PM Client-Info Client Version: 0.11.16 7/15/2019 12:07 PM Client-Info Client OS: Windows 7/15/2019 12:07 PM Client-Info Server Version: 1.5.5 7/15/2019 12:07 PM Middleware::Response No snapins ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:07 PM Client-Info Client Version: 0.11.16 7/15/2019 12:07 PM Client-Info Client OS: Windows 7/15/2019 12:07 PM Client-Info Server Version: 1.5.5 7/15/2019 12:07 PM Middleware::Response No Printers ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:07 PM Client-Info Client Version: 0.11.16 7/15/2019 12:07 PM Client-Info Client OS: Windows 7/15/2019 12:07 PM Client-Info Server Version: 1.5.5 7/15/2019 12:07 PM Middleware::Response Success 7/15/2019 12:07 PM PowerManagement Calculating tasks to unschedule 7/15/2019 12:07 PM PowerManagement Calculating tasks to schedule ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:07 PM Client-Info Client Version: 0.11.16 7/15/2019 12:07 PM Client-Info Client OS: Windows 7/15/2019 12:07 PM Client-Info Server Version: 1.5.5 7/15/2019 12:07 PM Middleware::Response Success ------------------------------------------------------------------------------ 7/15/2019 12:07 PM Service Sleeping for 64 seconds 7/15/2019 12:08 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 7/15/2019 12:08 PM Middleware::Response Success 7/15/2019 12:08 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=08:00:27:11:11:D4|54:3A:63:D9:54:0A&newService&json 7/15/2019 12:08 PM Middleware::Response Success 7/15/2019 12:08 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 7/15/2019 12:08 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 7/15/2019 12:08 PM Service Creating user agent cache 7/15/2019 12:08 PM Middleware::Response Invalid time 7/15/2019 12:08 PM Middleware::Response No Printers 7/15/2019 12:08 PM Middleware::Response Module is disabled globally on the FOG server ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:08 PM Client-Info Client Version: 0.11.16 7/15/2019 12:08 PM Client-Info Client OS: Windows 7/15/2019 12:08 PM Client-Info Server Version: 1.5.5 7/15/2019 12:08 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:08 PM Client-Info Client Version: 0.11.16 7/15/2019 12:08 PM Client-Info Client OS: Windows 7/15/2019 12:08 PM Client-Info Server Version: 1.5.5 7/15/2019 12:08 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:08 PM Client-Info Client Version: 0.11.16 7/15/2019 12:08 PM Client-Info Client OS: Windows 7/15/2019 12:08 PM Client-Info Server Version: 1.5.5 7/15/2019 12:08 PM Middleware::Response Success 7/15/2019 12:08 PM HostnameChanger Users still logged in and enforce is disabled, delaying any further actions ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:08 PM Client-Info Client Version: 0.11.16 7/15/2019 12:08 PM Client-Info Client OS: Windows 7/15/2019 12:08 PM Client-Info Server Version: 1.5.5 7/15/2019 12:08 PM Middleware::Response No snapins ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:08 PM Client-Info Client Version: 0.11.16 7/15/2019 12:08 PM Client-Info Client OS: Windows 7/15/2019 12:08 PM Client-Info Server Version: 1.5.5 7/15/2019 12:08 PM Middleware::Response No Printers ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:08 PM Client-Info Client Version: 0.11.16 7/15/2019 12:08 PM Client-Info Client OS: Windows 7/15/2019 12:08 PM Client-Info Server Version: 1.5.5 7/15/2019 12:08 PM Middleware::Response Success 7/15/2019 12:08 PM PowerManagement Calculating tasks to unschedule 7/15/2019 12:08 PM PowerManagement Calculating tasks to schedule ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:08 PM Client-Info Client Version: 0.11.16 7/15/2019 12:08 PM Client-Info Client OS: Windows 7/15/2019 12:08 PM Client-Info Server Version: 1.5.5 7/15/2019 12:08 PM Middleware::Response Success ------------------------------------------------------------------------------ 7/15/2019 12:08 PM Service Sleeping for 130 seconds 7/15/2019 12:10 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 7/15/2019 12:10 PM Middleware::Response Success 7/15/2019 12:10 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=08:00:27:11:11:D4|54:3A:63:D9:54:0A&newService&json 7/15/2019 12:10 PM Middleware::Response Success 7/15/2019 12:10 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 7/15/2019 12:10 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 7/15/2019 12:10 PM Service Creating user agent cache 7/15/2019 12:10 PM Middleware::Response Invalid time 7/15/2019 12:10 PM Middleware::Response No Printers 7/15/2019 12:10 PM Middleware::Response Module is disabled globally on the FOG server ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:10 PM Client-Info Client Version: 0.11.16 7/15/2019 12:10 PM Client-Info Client OS: Windows 7/15/2019 12:10 PM Client-Info Server Version: 1.5.5 7/15/2019 12:10 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:10 PM Client-Info Client Version: 0.11.16 7/15/2019 12:10 PM Client-Info Client OS: Windows 7/15/2019 12:10 PM Client-Info Server Version: 1.5.5 7/15/2019 12:10 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:10 PM Client-Info Client Version: 0.11.16 7/15/2019 12:10 PM Client-Info Client OS: Windows 7/15/2019 12:10 PM Client-Info Server Version: 1.5.5 7/15/2019 12:10 PM Middleware::Response Success 7/15/2019 12:10 PM HostnameChanger Checking Hostname 7/15/2019 12:10 PM HostnameChanger Renaming host to my-host-vm 7/15/2019 12:10 PM Power Creating shutdown request 7/15/2019 12:10 PM Power Parameters: /r /c "FOG needs to rename your computer" /t 0 7/15/2019 12:10 PM Bus Emmiting message on channel: Power 7/15/2019 12:10 PM Power Attempt 1/6 to shutdown computer 7/15/2019 12:10 PM Power --> API call returned 1, will re-attempt in 5 minutes 7/15/2019 12:12 PM Main Overriding exception handling 7/15/2019 12:12 PM Main Bootstrapping Zazzles 7/15/2019 12:12 PM Controller Initialize 7/15/2019 12:12 PM Controller Start 7/15/2019 12:12 PM Service Starting service 7/15/2019 12:12 PM Bus Became bus server 7/15/2019 12:12 PM Bus Emmiting message on channel: Status 7/15/2019 12:12 PM Service Invoking early JIT compilation on needed binaries ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:12 PM Client-Info Version: 0.11.16 7/15/2019 12:12 PM Client-Info OS: Windows 7/15/2019 12:12 PM Middleware::Authentication Waiting for authentication timeout to pass 7/15/2019 12:12 PM Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 7/15/2019 12:12 PM Data::RSA FOG Server CA cert found 7/15/2019 12:12 PM Middleware::Authentication Cert OK 7/15/2019 12:12 PM Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 7/15/2019 12:12 PM Middleware::Response Success 7/15/2019 12:12 PM Middleware::Authentication Authenticated 7/15/2019 12:12 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 7/15/2019 12:12 PM Middleware::Response Success 7/15/2019 12:12 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=08:00:27:11:11:D4|54:3A:63:D9:54:0A&newService&json 7/15/2019 12:12 PM Middleware::Response Success 7/15/2019 12:12 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 7/15/2019 12:12 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 7/15/2019 12:12 PM Service Creating user agent cache 7/15/2019 12:12 PM Middleware::Response Invalid time 7/15/2019 12:12 PM Middleware::Response No Printers 7/15/2019 12:12 PM Middleware::Response Module is disabled globally on the FOG server 7/15/2019 12:12 PM Service Initializing modules ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:12 PM Client-Info Client Version: 0.11.16 7/15/2019 12:12 PM Client-Info Client OS: Windows 7/15/2019 12:12 PM Client-Info Server Version: 1.5.5 7/15/2019 12:12 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:12 PM Client-Info Client Version: 0.11.16 7/15/2019 12:12 PM Client-Info Client OS: Windows 7/15/2019 12:12 PM Client-Info Server Version: 1.5.5 7/15/2019 12:12 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:12 PM Client-Info Client Version: 0.11.16 7/15/2019 12:12 PM Client-Info Client OS: Windows 7/15/2019 12:12 PM Client-Info Server Version: 1.5.5 7/15/2019 12:12 PM Middleware::Response Success 7/15/2019 12:12 PM HostnameChanger Checking Hostname 7/15/2019 12:12 PM HostnameChanger Hostname is correct ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:12 PM Client-Info Client Version: 0.11.16 7/15/2019 12:12 PM Client-Info Client OS: Windows 7/15/2019 12:12 PM Client-Info Server Version: 1.5.5 7/15/2019 12:12 PM Middleware::Response No snapins ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:12 PM Client-Info Client Version: 0.11.16 7/15/2019 12:12 PM Client-Info Client OS: Windows 7/15/2019 12:12 PM Client-Info Server Version: 1.5.5 7/15/2019 12:12 PM Middleware::Response No Printers ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:12 PM Client-Info Client Version: 0.11.16 7/15/2019 12:12 PM Client-Info Client OS: Windows 7/15/2019 12:12 PM Client-Info Server Version: 1.5.5 7/15/2019 12:12 PM Middleware::Response Success 7/15/2019 12:12 PM PowerManagement Calculating tasks to unschedule 7/15/2019 12:12 PM PowerManagement Calculating tasks to schedule ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:12 PM Client-Info Client Version: 0.11.16 7/15/2019 12:12 PM Client-Info Client OS: Windows 7/15/2019 12:12 PM Client-Info Server Version: 1.5.5 7/15/2019 12:12 PM Middleware::Response Success ------------------------------------------------------------------------------ 7/15/2019 12:12 PM Service Sleeping for 107 seconds 7/15/2019 12:14 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 7/15/2019 12:14 PM Middleware::Response Success 7/15/2019 12:14 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=08:00:27:11:11:D4|54:3A:63:D9:54:0A&newService&json 7/15/2019 12:14 PM Middleware::Response Success 7/15/2019 12:14 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 7/15/2019 12:14 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 7/15/2019 12:14 PM Service Creating user agent cache 7/15/2019 12:14 PM Middleware::Response Invalid time 7/15/2019 12:14 PM Middleware::Response No Printers 7/15/2019 12:14 PM Middleware::Response Module is disabled globally on the FOG server ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:14 PM Client-Info Client Version: 0.11.16 7/15/2019 12:14 PM Client-Info Client OS: Windows 7/15/2019 12:14 PM Client-Info Server Version: 1.5.5 7/15/2019 12:14 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:14 PM Client-Info Client Version: 0.11.16 7/15/2019 12:14 PM Client-Info Client OS: Windows 7/15/2019 12:14 PM Client-Info Server Version: 1.5.5 7/15/2019 12:14 PM Middleware::Response Success ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:14 PM Client-Info Client Version: 0.11.16 7/15/2019 12:14 PM Client-Info Client OS: Windows 7/15/2019 12:14 PM Client-Info Server Version: 1.5.5 7/15/2019 12:14 PM Middleware::Response Success 7/15/2019 12:14 PM HostnameChanger Checking Hostname 7/15/2019 12:14 PM HostnameChanger Hostname is correct ------------------------------------------------------------------------------ ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 7/15/2019 12:14 PM Client-Info Client Version: 0.11.16 7/15/2019 12:14 PM Client-Info Client OS: Windows 7/15/2019 12:14 PM Client-Info Server Version: 1.5.5 7/15/2019 12:14 PM Middleware::Response No snapins ------------------------------------------------------------------------------ -
@altitudehack Did you associate the snapin to the host you want to run it on?
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@Sebastian-Roth Probably not. Not clear how to do that. What step did I miss?
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@Sebastian-Roth said in How to monitor Snap-in activity:
associate the snapin
Oh I misread that as associate the FOG client to the host. Yes, the snapin is assigned to the hosts and they show up under “Snapin Membership” as expected.
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@altitudehack And what about host’s “Service Settings” tab? Is “Snapins” checked on that too?
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@Sebastian-Roth Yes it is checked. Didn’t make any major changes there.
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@Sebastian-Roth
Here’s the host-snapins page for this host showing that they are assigned:
Really not sure why there’s a disconnect between the host service and the FOG server. Did the included logs reveal anything interesting to you?
Thank you!
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@altitudehack Snapins are a tasking thing. The fog-client does not constantly try to run snapins every cycle. If you need to push a snapin to a client you must create a snapin task for the client just like you would to image it.
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@Sebastian-Roth Thank you! That was what I missed. I thought simply assigning the snapin to the client would deploy it. Makes sense now.
Is there a simple method to install certain snapins while skipping others? Say I have 22 snapins but only want to push 18 of them. Do I need to create 18 separate tasks or can I create a group of some snapins? -
@altitudehack You’d assign only those 18 tasks to the client and then use the “Deploy All Snapins” task. This should run all the snapins assigned to this host on it.
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@Sebastian-Roth Got it. Thank you very much!