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Getting error: Either DHCP failed or we were unable to access...

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  • P
    paravane
    last edited by May 23, 2019, 4:15 PM

    Getting error: Either DHCP failed or we were unable to access http://10.223.254.110/fog//index.php for connection testing.

    No DHCP response on interfaces(s): enp3s0.

    I’m not even sure where to begin on this one. The FOG server and the imaging client are on their own switch. Literally the only 2 things plugged into the switch. The client is already registered and I’m attempting to capture an image then redeploy it as a test.

    Once this is working it will be shipped to a warehouse and used to image about 200 machines.

    I’m now on a time crunch and am desperate for any help. Thanks in advanced!

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    • S
      Sebastian Roth Moderator
      last edited by May 23, 2019, 5:14 PM

      @paravane Is the IP address of the FOG server 10.223.254.110? Just want to make sure.

      Is the switch a managed one? Is spanning tree enabled? See if you can connect FOG server and client using an unmanaged dumb mini switch that doesn’t do spanning tree at all.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 1
      • P
        paravane
        last edited by May 23, 2019, 5:32 PM

        @Sebastian-Roth
        We’ve tried it both ways and it’s still failing. And yes that is the IP.

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        • P
          paravane
          last edited by May 23, 2019, 6:30 PM

          @Sebastian-Roth Is there anything I can do to get you more information that would help?

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          • S
            Sebastian Roth Moderator
            last edited by May 23, 2019, 6:30 PM

            @paravane What the client does at this stage is that it tries to connect to the FOG server via HTTP. Are you sure the firewall on the FOG server (or possibly some sort of layer 7 switch) is not blocking incoming HTTP port 80 traffic?

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            P 1 Reply Last reply May 23, 2019, 6:38 PM Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by May 23, 2019, 6:31 PM

              @paravane Probably best we chat, see the speech bubble in the top right corner…

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • P
                paravane @Sebastian Roth
                last edited by May 23, 2019, 6:38 PM

                @Sebastian-Roth I tried completely disabling UFW (Ubuntu 18.04) and it’ still giving the same error.

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                • S
                  Sebastian Roth Moderator
                  last edited by May 23, 2019, 7:45 PM

                  Ok, solved that. Seemed like another one of those spanning tree issues… 🙂

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
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