WebUI Fog Configuration page displays php

[Sebastian Roth]

@Reagan As Wayne already mentioned, you might want to take a snapshot of the machine (maybe already have), then rm -rf /var/www/html ; mkdir -p /var/www/html and re-run the installer.

As well you might want to upload the FOG installer logs (in fogproject/bin/error_logs) so we can see what it actually does.

[Reagan]

@Sebastian-Roth Upon using the commands and running the installer, the webpage is not reachable. https://imgur.com/a/LB1spng.

Here is the log of the installer: https://imgur.com/a/kN59IVb.

I navigated to /var/www/html after running the installer again and saw that the fog directory was missing. Upon copying the fog directory from /var/www and pasting it into /var/www/html, the website was reachable, but still persisted with the same problems as before.

[Wayne Workman]

@Reagan delete everything in /var/www except for html, and delete everything in /var/www/html and then re-run the installer.

[Sebastian Roth]

@Reagan Well now I know what’s going on. Thanks for posting the picture of the log. The installer doesn’t finish and so never gets to copy the new web interface stuff. to /var/www/html/fog. So no wonder you were always stuck with 1.5.4!!!

Did you notice it stopped on “Setting up fog password … Failed!”?? Please take a look at the installer error_log directory. There should be a second text file with detailed installer output. Copy and paste that (or at least the last 20 lines of it) to the forums. I can’t imagine why it would fail at that point.

[Reagan]

@Sebastian-Roth Here are the last lines of /root/fogproject/bin/error_logs/fog_error_1.5.5.log:
https://imgur.com/a/tX5p8IN

[Reagan]

@Reagan Upon consulting https://wiki.fogproject.org/wiki/index.php/.fogsettings, https://wiki.fogproject.org/wiki/index.php/Password_Central, and https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP, particularly:

There are a few places where all the credentials (on a standard install) should match exactly.

Web Interface -> Storage Management -> [Your storage node] -> Management Username & Management Password
Web Interface -> FOG Configuration -> FOG Settings -> TFTP Server -> FOG_TFTP_FTP_USERNAME & FOG_TFTP_FTP_PASSWORD
The local 'fog' user's password on the Linux FOG server
Server file: /opt/fog/.fogsettings -> password (For recent FOG Trunk versions only. 1.2.0 does not have this setting. 1.3.0 will though.)
Server file: /opt/fog/.fogsettings -> username (For recent FOG Trunk versions only. 1.2.0 does not have this setting. 1.3.0 will though.)

I believe that the password set by my predecessor did not meet the password requirements for a local user on the Linux FOG server (The password they set is 44 characters long). I also found that the password listed in the .fogsettings file did not match that in the storage management credentials section (a 1 letter typo).

I believe that my next course of action is to change the password and have it reflect in the 5 sections mentioned above. If this is the case, because I can not access “Web Interface -> FOG Configuration -> FOG Settings -> TFTP Server -> FOG_TFTP_FTP_USERNAME & FOG_TFTP_FTP_PASSWORD”, how would I go about changing the password for this section?

Thank you.

[Tom Elliott]

@Reagan do you have time for a remote session, like using AnyDesk?

[Reagan]

@Tom-Elliott Not currently, but I would be available at around 1pm CST.

[Tom Elliott]

@Reagan That works for me. Just hit me in the chat bubble.

[Sebastian Roth]

@Tom-Elliott This is an interesting one. Have you ever seen that Linux is not taking a password for being too long/complex?

[Tom Elliott]

@Sebastian-Roth The problem with the password was the complexity requirements that were enabled.

It would require 3 of the 4 main common things, but the first/last character of the password did not count toward the system’s configured password complexity requirements.

I used one that it suggested and updated the fields where needed.

This is not a common thing of course.

The other part of the problem was the old ‘two versions’ of FOG installed on the machine.

Essentially both /var/www/fog and /var/www/html/fog were individual installations. My guess is it was using the /var/www/html/fog version for display, but the fog configuration page was coming from the link.

Moved both the /var/www/fog/ and /var/www/html/fog folders and ran the installer and all completed properly.

Tested the use of FOG Configuration and updated the passwords where needed. All was working properly now.

[Reagan]

After @Tom-Elliott’s 1 on 1 assistance, the server is updated and running smoothly again. Thanks everyone for your suggestions and help.