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FTP login error

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  • V
    vince.villarreal
    last edited by May 10, 2018, 8:28 PM

    Before you send me to the FAQ page for FTP login issues, I have already been there.

    I have 1 storage node that will not replicate because of an FTP login. The FAQ page is not detailed enough and is a bit confusing about which password goes where…

    I have 2 boxes

    Box1 = Main fog server
    Box2 = Storage node

    Under Storage Management, I click on my Storage Node (Box2), at the bottom is a “Mangement Username & Management Password”

    Is have in there as username “fog” and password the long one from Box2’s .fogsettings file.

    Is this correct? Also, if it is correct, then where do I go to fix the FTP login???

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by May 10, 2018, 8:33 PM

      What error are you having? Ftp login error isn’t very descriptive. Have you actually tried using the credentials to login to the machine you seem to be having issues with? This is why the wiki is there. What’s confusing about the wiki so maybe we can fix it to be less confusing. The FAQ is there for a reason, and there’s a reason we suggest using it. You said you’ve been there but what do you mean by this? You read the info and decided it doesn’t fit the issue?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      V 1 Reply Last reply May 10, 2018, 8:36 PM Reply Quote 0
      • V
        vince.villarreal @Tom Elliott
        last edited by May 10, 2018, 8:36 PM

        @tom-elliott

        This is my log from Image Replicator

        [05-10-18 8:25:20 pm] * Starting Image Replication.
        [05-10-18 8:15:20 pm] * Type: 2, File: /var/www/html/fog/lib/fog/fogftp.class.php, Line: 463, Message: ftp_login(): Login incorrect., Host: 10.4.11.114, Username: fog

        How do I find out what the Storage Node FTP login is???

        Is this what the "username=‘fog’ and password=‘longasspw’ " is for ?

        T 1 Reply Last reply May 10, 2018, 8:45 PM Reply Quote 0
        • T
          Tom Elliott @vince.villarreal
          last edited by May 10, 2018, 8:45 PM

          @vince-villarreal yes

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          V 1 Reply Last reply May 10, 2018, 8:46 PM Reply Quote 0
          • V
            vince.villarreal @Tom Elliott
            last edited by May 10, 2018, 8:46 PM

            @tom-elliott Ok. So that is setup correctly. Now how do I go about fixing the FTP login issue in my Image Replicator Log?

            I have one image that will not replicate to my storage node because of an “FTP login error”…

            [05-10-18 8:25:20 pm] * Starting Image Replication.
            [05-10-18 8:15:20 pm] * Type: 2, File: /var/www/html/fog/lib/fog/fogftp.class.php, Line: 463, Message: ftp_login(): Login incorrect., Host: 10.4.11.114, Username: fog

            W 1 Reply Last reply May 10, 2018, 8:55 PM Reply Quote 0
            • W
              Wayne Workman @vince.villarreal
              last edited by May 10, 2018, 8:55 PM

              @vince-villarreal What version of FOG and what OS is the master FOG server running on?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              1 Reply Last reply Reply Quote 0
              • V
                vince.villarreal
                last edited by May 10, 2018, 9:22 PM

                Mark it as solved and please add this to the “FTP troubleshooting FAQ page”…

                I found another forum with the same issue i was having.

                You have to open terminal type: passwd fog
                Then change password to: P@ssw0rd
                Login to webGUI, storage management, go to storage node, management password set to P@ssw0rd
                Open terminal ON STORAGE NODE type: vi /opt/fog/.fogsettings
                change the password in there to P@ssw0rd

                now that all 3 match, it works… Please adjust your FAQ accordingly

                T 1 Reply Last reply May 10, 2018, 10:52 PM Reply Quote 0
                • T
                  Tom Elliott @vince.villarreal
                  last edited by Tom Elliott May 10, 2018, 5:14 PM May 10, 2018, 10:52 PM

                  @vince-villarreal I’m confused. The information you’re saying IS in the wiki. The only difference is the password you’re using, in which this could be any password.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 2
                  • T
                    Tom Elliott
                    last edited by Tom Elliott May 10, 2018, 5:14 PM May 10, 2018, 11:00 PM

                    Just a show here:
                    https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP#Credentials_.2F_Passwords

                    Notice it tells you everything you are saying we need to add.

                    I’d also like to know what Wiki page you’re referring to that we shouldn’t refer you to, as well the ‘forums’ you found the correct answer on.

                    I’m happy that you solved your issue, but I’m finding a hard time knowing where the issue was with the wiki (when I don’t know what wiki page you were looking at.)

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    W 1 Reply Last reply May 11, 2018, 5:03 PM Reply Quote 1
                    • W
                      Wayne Workman @Tom Elliott
                      last edited by Wayne Workman May 11, 2018, 11:09 AM May 11, 2018, 5:03 PM

                      @tom-elliott That’s also at the very-tip-top of the ftp troubleshooting article, too. Saying that the problem is usually credentials, so go look at that first.

                      Also, this is the only FAQ that I could find (that I didn’t even know existed until now): https://wiki.fogproject.org/wiki/index.php?title=FAQ but there is no mention of FTP in there. I think that page should just be deleted since this information is covered in other places.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

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