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FOG Problems
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  • H
    Hammett131
    last edited by Apr 25, 2018, 1:50 PM

    I am having an issue accessing my web interface after a server restart. On the fog VM it just comes up as a while screen but on the physical server I am getting. This page isn’t working HTTP Error 500. I have restarted this server before for updates and such and had no issues. Hoping for some guide to what to check.

    1 Reply Last reply Reply Quote 0
    • W
      Wayne Workman
      last edited by Apr 25, 2018, 2:18 PM

      White page indicates a php error. Check your apache error log and post what you find. Also, what version of FOG?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
      Daily Clean Installation Results:
      https://fogtesting.fogproject.us/
      FOG Reporting:
      https://fog-external-reporting-results.fogproject.us/

      H 1 Reply Last reply Apr 25, 2018, 2:45 PM Reply Quote 0
      • H
        Hammett131 @Wayne Workman
        last edited by Apr 25, 2018, 2:45 PM

        @wayne-workman Fog version is 1.4.4, And the log is saying: php7:error. I think you are right except I haven’t changed the password recently. Odd. Let me see if I can change the password fog thinks it is. I believe it won’t let me unless logged in as root. (will have to remember how to login on ubuntu)

        W 1 Reply Last reply Apr 25, 2018, 3:12 PM Reply Quote 0
        • W
          Wayne Workman @Hammett131
          last edited by Apr 25, 2018, 3:12 PM

          @hammett131 We need the full error line if we’re going to help you.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          H 1 Reply Last reply Apr 25, 2018, 3:13 PM Reply Quote 0
          • H
            Hammett131 @Wayne Workman
            last edited by Apr 25, 2018, 3:13 PM

            @wayne-workman I figured just got pulled away but didn’t want to keep you hanging. I will get it as soon as I can thanks.

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            • W
              Wayne Workman
              last edited by Apr 25, 2018, 3:15 PM

              Also you’ll probably want to check free space with the command df -h look for partitions with 100% use.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              H 1 Reply Last reply Apr 25, 2018, 3:52 PM Reply Quote 0
              • H
                Hammett131 @Wayne Workman
                last edited by Apr 25, 2018, 3:52 PM

                @wayne-workman None are 100% and I took just the last error which is
                [Wed Apr 25 11:45:03.655594 2018] [php7:error] [pid 1443] [client 10.0.2.21:50041] PHP Fatal error: Uncaught Error: Call to a member function lastInsertId() on boolean in /var/www/fog/lib/db/pdodb.class.php:443\nStack trace:\n#0 /var/www/fog/lib/fog/fogcontroller.class.php(527): PDODB->insertId()\n#1 /var/www/fog/lib/fog/hookmanager.class.php(59): FOGController->save()\n#2 /var/www/fog/lib/fog/fogpagemanager.class.php(82): HookManager->processEvent(‘SEARCH_PAGES’, Array)\n#3 [internal function]: FOGPageManager->__construct()\n#4 /var/www/fog/lib/fog/fogbase.class.php(457): ReflectionClass->newInstanceArgs(Array)\n#5 /var/www/fog/management/index.php(23): FOGBase::getClass(‘FOGPageManager’)\n#6 {main}\n thrown in /var/www/fog/lib/db/pdodb.class.php on line 443

                W 1 Reply Last reply Apr 25, 2018, 4:36 PM Reply Quote 0
                • W
                  Wayne Workman @Hammett131
                  last edited by Apr 25, 2018, 4:36 PM

                  @hammett131 Looks like it’s trying to insert something and get the ID of that insert, but that call is failing. @developers ideas?

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  H 1 Reply Last reply Apr 25, 2018, 4:37 PM Reply Quote 0
                  • H
                    Hammett131 @Wayne Workman
                    last edited by Apr 25, 2018, 4:37 PM

                    @wayne-workman Only thing different is I had it shutdown over the weekend. I can go back to an older snapshot or checkpoint whatever Hyper v calls it now and that works just fine but of course I lose my updated images from the last month or so.

                    T 1 Reply Last reply Apr 25, 2018, 5:11 PM Reply Quote 0
                    • T
                      Tom Elliott @Hammett131
                      last edited by Apr 25, 2018, 5:11 PM

                      @hammett131 I would suggest looking over the Ubuntu is fogs enemy announcement. Most often I see the last insert Id issue and it’s related to the alter user syntax on using a blank password for the root MySQL user.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      H 1 Reply Last reply Apr 25, 2018, 7:43 PM Reply Quote 0
                      • H
                        Hammett131 @Tom Elliott
                        last edited by Apr 25, 2018, 7:43 PM

                        @tom-elliott Awesome! Thanks a bunch Tom. I was able to get it resolved with the tips in that post.

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