Fail upload image

[abado]

Hello Sebastian,
I use version 1.4.4
The problem happened for the first time

[Sebastian Roth]

@abado said in Fail upload image:

The problem happened for the first time

How long has the server been running? I mean have you been using FOG for some time and the problem just turned up or is this a fresh install?

Please run ls -al /home/fog and post output/picture here.

[abado]

It was running normally about 4 months, upload and download image. The directory /home/fog dont exist, but from installation until the time of the error, was running even without this directory.

[Sebastian Roth]

@abado Why does /home/fog not exist? The FOG installer creates a user account called fog which has this as home directory (by default). Please run grep fog /etc/passwd and post here.

It was running normally about 4 months, upload and download image.

Then what changed? Don’t say “nothing”! Is this Ubuntu or different Linux distro? Maybe you did some system upgrades and it broke or installed other software?!

[abado]

I use the Oracle Linux 6.9 distro. The only change was creating another user on my server, but I did not change or delete the home the fog user

[Sebastian Roth]

@abado I’d try creating the directory and see if the problem goes away.

mkdir /home/fog
chmod 755 /home/fog
chown fog:fog /home/fog

Maybe there is still some other FTP issue but creating the home dir doesn’t hurt I’d say.

[abado]

After executing the passed commands, the error message became the following:

[Sebastian Roth]

@abado So there was something else too… Take a look at our wiki: https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

Why has the initial post been deleted?

[abado]

@sebastian-roth said in Fail upload image:

Why has the initial post been deleted?

I ended up repeating the post twice, so I deleted one of them. I ended up repeating the post twice, so delete one of them. I’ll look at wiki, then post the result here

[abado]

After creating the /home/fog directory, run the mkdir /home/fog
chmod 755 /home/fog
chown fog: fog /home/fog
and fix the FTP passwords, everything went back online.
Thanks Sebastian