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    Fail upload image

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • A
      abado
      last edited by

      Hello Sebastian,
      I use version 1.4.4
      The problem happened for the first time

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      • S
        Sebastian Roth Moderator
        last edited by

        @abado said in Fail upload image:

        The problem happened for the first time

        How long has the server been running? I mean have you been using FOG for some time and the problem just turned up or is this a fresh install?

        Please run ls -al /home/fog and post output/picture here.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • A
          abado
          last edited by

          It was running normally about 4 months, upload and download image. The directory /home/fog dont exist, but from installation until the time of the error, was running even without this directory.
          0_1515070667246_6bc21722-01a4-4a9b-bb2f-03bbac628da7-image.png

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          • S
            Sebastian Roth Moderator
            last edited by

            @abado Why does /home/fog not exist? The FOG installer creates a user account called fog which has this as home directory (by default). Please run grep fog /etc/passwd and post here.

            It was running normally about 4 months, upload and download image.

            Then what changed? Don’t say “nothing”! Is this Ubuntu or different Linux distro? Maybe you did some system upgrades and it broke or installed other software?!

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • A
              abado
              last edited by

              I use the Oracle Linux 6.9 distro. The only change was creating another user on my server, but I did not change or delete the home the fog user
              0_1515079517579_afa89ed9-6d4e-4dc4-9845-b6239e775bf5-image.png

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              • S
                Sebastian Roth Moderator
                last edited by Sebastian Roth

                @abado I’d try creating the directory and see if the problem goes away.

                mkdir /home/fog
                chmod 755 /home/fog
                chown fog:fog /home/fog
                

                Maybe there is still some other FTP issue but creating the home dir doesn’t hurt I’d say.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • A
                  abado
                  last edited by

                  After executing the passed commands, the error message became the following:
                  0_1515086004771_f0ef41f2-27d9-45a6-95c9-1d26da006d7b-image.png

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                  • S
                    Sebastian Roth Moderator
                    last edited by Sebastian Roth

                    @abado So there was something else too… Take a look at our wiki: https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

                    Why has the initial post been deleted?

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • A
                      abado
                      last edited by

                      @sebastian-roth said in Fail upload image:

                      Why has the initial post been deleted?

                      I ended up repeating the post twice, so I deleted one of them. I ended up repeating the post twice, so delete one of them. I’ll look at wiki, then post the result here

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                      • A
                        abado
                        last edited by

                        After creating the /home/fog directory, run the mkdir /home/fog
                        chmod 755 /home/fog
                        chown fog: fog /home/fog
                        and fix the FTP passwords, everything went back online.
                        Thanks Sebastian

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