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    Image upload & deploy taking a long time

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • S
      Sebastian Roth Moderator
      last edited by Sebastian Roth

      @george1421 Probably a difference because @Brad-Schumann has a GPT layout and the one you posted is a legacy DOS layout. Still we see the partition type but in text instead of ID. The output posted looks ok to me. See here as well: https://en.wikipedia.org/wiki/Microsoft_basic_data_partition

      Be careful to not mix up partition type ID and filesystem type. You can label a partition in fdisk to be Linux for example and still format it as NTFS (fs type). Linux will still be happy with that.

      But I still have no idea why udev wouldn’t identify this to be an NTFS formated partition. @Brad-Schumann Are you able to mount the partition?

      mkdir -p /mnt/win
      mount.ntfs-3g /dev/sda3 /mnt/win
      ls -al /mnt/win
      umount /mnt/win
      

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      B 1 Reply Last reply Reply Quote 0
      • B
        Brad Schumann @george1421
        last edited by

        @george1421 we are not using legacy mode in the bios we are using the UEFI boot mode.

        1 Reply Last reply Reply Quote 0
        • B
          Brad Schumann @Sebastian Roth
          last edited by

          @sebastian-roth 0_1506545044865_61b3c725-284f-4bfe-ac08-5f98ab30c46f-image.png

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @Brad-Schumann From what it looks like there is no proper NTFS filesystem on sda3. How is it even possible that Windows boots from that? Can you please boot Windows up and post a picture of the disk management dialog. Maybe this can shed a light on this mystery!?!

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            B 1 Reply Last reply Reply Quote 0
            • B
              Brad Schumann @Sebastian Roth
              last edited by

              @sebastian-roth this all you were looking for? or did you need more detail on a particular drive?
              0_1506603342694_Capture.PNG

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @Brad Schumann
                last edited by george1421

                @brad-schumann Dind, ding, ding we have our answer.

                Bitlocker encrypted drive == raw data file to fog.

                Bitlocker needs to be activated after the target system has been created not before its captured.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                B 1 Reply Last reply Reply Quote 0
                • B
                  Brad Schumann @george1421
                  last edited by

                  @george1421 But we don’t activate/use Bitlocker…
                  0_1506622282318_bitlocker.PNG

                  THEMCVT 1 Reply Last reply Reply Quote 0
                  • THEMCVT
                    THEMCV @Brad Schumann
                    last edited by THEMCV

                    @brad-schumann Try this, I ran into this on Surface’s.

                    Open command prompt as admin.

                    manage-bde -off 😄

                    manage-bde -status 😄

                    Fingers crossed that it will fix it. In my case, Windows was by default encrypting the free space which caused issues.

                    x23piracyX Wayne WorkmanW 2 Replies Last reply Reply Quote 4
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      OMG!!! Thank god we figured this out. I thought I was lost in this.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 2
                      • x23piracyX
                        x23piracy @THEMCV
                        last edited by Wayne Workman

                        @themcv said in Image upload & deploy taking a long time:

                        @brad-schumann Try this, I ran into this on Surface’s.

                        Open command prompt as admin.

                        manage-bde -off 😄

                        manage-bde -status 😄

                        Fingers crossed that it will fix it. In my case, Windows was by default encrypting the free space which caused issues.

                        @Wayne-Workman #wiki worthy!

                        ║▌║█║▌│║▌║▌█

                        1 Reply Last reply Reply Quote 4
                        • THEMCVT
                          THEMCV
                          last edited by

                          @Sebastian-Roth Glad I could help. Yeah, I hate that Windows gives you the option to “Turn On Bitlocker”, but don’t tell you that the free space is encrypted. I am not sure if this is a something with the latest update/service pack for Windows 10, but I know that I’ve only seen it on Surface’s so far. I haven’t made an image for the latest Windows 10 so we’ll see. 🙂

                          @x23piracy You’re too kind. 😉

                          B 1 Reply Last reply Reply Quote 3
                          • B
                            Brad Schumann @THEMCV
                            last edited by

                            @themcv @Sebastian-Roth That is looking to be the fix… The on server size now shows ~48GB and only took 15min to upload to the server. I am deploying the image to another laptop and the ETA is 12min. Thank you for your help. FYI, we build our images from scratch with Win10 download from Microsoft with a SA agreement so it must be a built in thing 😞 .

                            1 Reply Last reply Reply Quote 1
                            • Wayne WorkmanW
                              Wayne Workman
                              last edited by

                              @THEMCV @Sebastian-Roth @george1421 I need to clairify because I’ve not been following this thread and don’t really understand fully the problem or solution.

                              I understand the hardware is: Dell latitude 5580 laptop & Surface Pro

                              FOG was taking an image as RAW for some reason? Why?
                              @THEMCV What does the answer you posted do to fix it?
                              Might other hardware models have this problem?
                              What’s the best way to word the problem?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              THEMCVT 2 Replies Last reply Reply Quote 0
                              • THEMCVT
                                THEMCV @Wayne Workman
                                last edited by

                                @wayne-workman The problem is Microsoft is pushing for more BitLocker, so while it is technically off, it is encrypting the free space on the drive causing FOG to want to make it a raw image. I don’t know if this is just on pre installs or with the latest version of Windows, but I ran into this with the latest Surface Pro.

                                x23piracyX 1 Reply Last reply Reply Quote 0
                                • THEMCVT
                                  THEMCV @Wayne Workman
                                  last edited by

                                  @wayne-workman manage-bde -status shows if BitLocker is encrypting the free space and -off starts the decryption process

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by Sebastian Roth

                                    Though this is fixed I wanted to look into this a bit more to understand why this has happened and if we can do something about it to detect this. I am not sure if I can confirm the “free space encrypted” information. Reading this it sounds as if BitLocker was in a state of already encrypted (full disk) but not “activated” (whatever that means):

                                    Waiting for Activation - BitLocker is enabled with a clear protector key and requires further action to be fully protected.

                                    Though I am still not sure if and how we would be able to detect this. Oh wow, reading about this I just found out that you can actually mount bitlocker partitions from linux. Shall we add this to FOG?!? Well, we would need to ask people if they want to clone fast but have an unencrypted clone (mount bitlocked drive and do a file-aware cloning) or slow and have it encrypted on the destination. I don’t think we will be able to generate a fast and also encrypted target. So I reckon it’s not worth adding this feature at all.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • x23piracyX
                                      x23piracy @THEMCV
                                      last edited by

                                      @themcv afaik this is only enabled in the preinstall of the os the surface is shipped with (recovery).
                                      I never saw that problem with my own images.

                                      Regards X23

                                      ║▌║█║▌│║▌║▌█

                                      1 Reply Last reply Reply Quote 1
                                      • T
                                        Taspharel
                                        last edited by

                                        Same here, working with a clean Windows 10 1703 Professional Version, no such problems.

                                        1 Reply Last reply Reply Quote 2
                                        • george1421G
                                          george1421 Moderator @Sebastian Roth
                                          last edited by

                                          @sebastian-roth I would wonder if a cloned bitlocker drive (copied in block mode) would be even usable. If it was usable someone who wanted access to the data could just clone the drive and access the data on a different computer. Also on the second computer the tpm chip would be different so in theory the cloned image shouldn’t boot. Again would good would encryption be if a second computer could just access the drive?

                                          I also question the value of encrypting only the free space. I can’t see any value at all for that, other than someone couldn’t access any data files that were erased.

                                          I haven’t seen this issue before either, but we always build our reference images on virtual machines that don’t have access to a tpm chip.

                                          In a way FOG IS already detecting this drive state, it knows its not a readable NT formatted drive and it switches to raw mode. We would just have to understand what FOG was seeing in this instance to see if we could identify the drive being protected by bit locker and notify the IT admin. That notification could also present the commands kindly provided by @THEMCV so the IT admin would know how to fix the issue.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          1 Reply Last reply Reply Quote 0
                                          • Q
                                            Quazz Moderator
                                            last edited by

                                            As far as I understand, by default in Surface Pro images, Bitlocker encryption exists, but if you ‘turn it off’, what actually happens is that it simply grants access to everyone. The drive will appear ‘not valid NTFS’ to most tools as a consequence, of course, but it should work.

                                            george1421G 1 Reply Last reply Reply Quote 0
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