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    Can't capture image, looks like permissions, but can't see how it could be

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    • E
      ENorum
      last edited by

      So went through and checked permissions on all of those folders, they were good.

      Went through the FTP troubleshooting article, found that the FTP service was misconfigured, I was able to connect and authenticate, but not able to send files to the server. Found the vsftpd.conf had a line that we needed that was commented out:

      Uncomment this to enable any form of FTP write command
      write-enable=YES

      So fixed that, so now I’m able to connect, authenticate and send files to all of those directories.

      However, fog still fails with the same error message.

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      • S
        Sebastian Roth Moderator
        last edited by

        @enorum said in Can't capture image, looks like permissions, but can't see how it could be:

        So fixed that, so now I’m able to connect, authenticate and send files to all of those directories.

        You mean using a FTP client software? Please try creating files (upload), creating a directory, moving and deleting files… see if all possible file/dir operations work using a standard FTP client.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • E
          ENorum @Sebastian Roth
          last edited by

          @sebastian-roth Sorry, yes, using an FTP client.

          And yes, I can perform all of those actions using the FTP client.

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          • S
            Sebastian Roth Moderator
            last edited by

            @ENorum I suppose I should have explained more clearly on what to test using the FTP client. What FOG does at this stage is move the just uploaded image from /images/dev/<MACADDRESS> to /images/<IMAGENAME>. So please try moving a directory like described above (same locations in the filesystem). I doubt this will work.

            Please post what you get when running ls -al /images /images/dev on the command line of yor FOG server

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • E
              ENorum
              last edited by

              Yeah, sorry. Not really familiar with Linux. I was able to move files and folders around in those folders.

              alt text

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              • S
                Sebastian Roth Moderator
                last edited by

                @ENorum Maybe there is just not enough space on disk?? Run df -h and post a picture here.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                • E
                  ENorum
                  last edited by

                  Had that problem, moved the server and added more diskspace 6 months ago.

                  alt text

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                  • S
                    Sebastian Roth Moderator
                    last edited by

                    @ENorum Well then, I have to admit, I am out of ideas for now. But I am sure others here in the forum have new ideas.

                    I am still wondering why this is working properly using a FTP client. Could you take a picture of when you move a directory (including files) from /images/dev/abc to /images/test?

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 1
                    • george1421G
                      george1421 Moderator
                      last edited by george1421

                      Just for something abstract, is 10.2.0.87 your FOG master node server?

                      Oh, what the hell is that?? image name =v2Office365-SymFix/18 Why is that forward slash ( / ) in the file name? What you have done is allowed in FOG, but I don’t think that is what you really intended here. By putting the forward slash in there FOG will look for a directory called v2Office365-SymFix and place the image in a image directory named 18 This allows for grouping of like Images. If this isn’t what you intended, replace the forward slash with something other than a special character.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      1 Reply Last reply Reply Quote 2
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @george1421 Awesome man! We had this before and I remember noticing it after staring at the error pic long enough… but not this time. Great you found it!!!

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 1
                        • E
                          ENorum
                          last edited by

                          Ok, fixed that and capturing a new image now, but I have to head home for the day. I’ll update tomorrow, but I bet that’s it.

                          Awsome guys, thank you. Especially you Sebastian for wracking your brain over it!

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                          • E
                            ENorum
                            last edited by

                            That did it! Thank you guys!

                            1 Reply Last reply Reply Quote 0
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