Can't capture image, looks like permissions, but can't see how it could be

[Sebastian Roth]

@ENorum Follow George’s instructions plus you might want to checkout this: https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

[ENorum]

So went through and checked permissions on all of those folders, they were good.

Went through the FTP troubleshooting article, found that the FTP service was misconfigured, I was able to connect and authenticate, but not able to send files to the server. Found the vsftpd.conf had a line that we needed that was commented out:

Uncomment this to enable any form of FTP write command
write-enable=YES

So fixed that, so now I’m able to connect, authenticate and send files to all of those directories.

However, fog still fails with the same error message.

[Sebastian Roth]

@enorum said in Can't capture image, looks like permissions, but can't see how it could be:

So fixed that, so now I’m able to connect, authenticate and send files to all of those directories.

You mean using a FTP client software? Please try creating files (upload), creating a directory, moving and deleting files… see if all possible file/dir operations work using a standard FTP client.

[ENorum]

@sebastian-roth Sorry, yes, using an FTP client.

And yes, I can perform all of those actions using the FTP client.

[Sebastian Roth]

@ENorum I suppose I should have explained more clearly on what to test using the FTP client. What FOG does at this stage is move the just uploaded image from /images/dev/<MACADDRESS> to /images/<IMAGENAME>. So please try moving a directory like described above (same locations in the filesystem). I doubt this will work.

Please post what you get when running ls -al /images /images/dev on the command line of yor FOG server

[ENorum]

Yeah, sorry. Not really familiar with Linux. I was able to move files and folders around in those folders.

[Sebastian Roth]

@ENorum Maybe there is just not enough space on disk?? Run df -h and post a picture here.

[ENorum]

Had that problem, moved the server and added more diskspace 6 months ago.

[Sebastian Roth]

@ENorum Well then, I have to admit, I am out of ideas for now. But I am sure others here in the forum have new ideas.

I am still wondering why this is working properly using a FTP client. Could you take a picture of when you move a directory (including files) from /images/dev/abc to /images/test?

[george1421]

Just for something abstract, is 10.2.0.87 your FOG master node server?

Oh, what the hell is that?? image name =v2Office365-SymFix/18 Why is that forward slash ( / ) in the file name? What you have done is allowed in FOG, but I don’t think that is what you really intended here. By putting the forward slash in there FOG will look for a directory called v2Office365-SymFix and place the image in a image directory named 18 This allows for grouping of like Images. If this isn’t what you intended, replace the forward slash with something other than a special character.

[Sebastian Roth]

@george1421 Awesome man! We had this before and I remember noticing it after staring at the error pic long enough… but not this time. Great you found it!!!

[ENorum]

Ok, fixed that and capturing a new image now, but I have to head home for the day. I’ll update tomorrow, but I bet that’s it.

Awsome guys, thank you. Especially you Sebastian for wracking your brain over it!

[ENorum]

That did it! Thank you guys!