Update FOG to 1.4.4 from 1.3.x and FOG can't load

[Elias Santiago]

When I setup this server, I setup the user ‘cit’ as the root user. Could that be it?

What FOG requires the root user password to be? I don’t mean the mysql password but the actual root USER password?

[Sebastian Roth]

@Elias-Santiago AFAIK this issue has nothing to do with system user accounts. Don’t confuse those with mysql accounts.

… or it should be ‘fog’ (since the line shows “mysqld -u root -p fog” ??

No, see the mysql command line syntax: mysql -u <MYSQL_USERNAME> -p <DATABASE_NAME> (the -p simply tells mysql to ask you for a password on the console to use to connect to the database - would be trying without password otherwise!)

[Elias Santiago]

george1421 managed to fix my setup. For some reason there were concurrent mysql daemons running. After closing all mysqld’s, we tried again and everything went perfectly with the installer. Thank you so much george1421 for your help!

[george1421]

I worked with the OP over DM for quite a while and then setup a TV session. The root cause here is that ubuntu is the enemy of fog (bug). Then during the execution of the ALTER USER step in the link I provided below the password for the mysql root user became confused. We ran through the mysql root user password reset process to reset the password which worked. But the upgrade still failed to backup the current database. Long story short, there was a second background mysql process running causing the process the fog installer was managing to fail causing the backup of the database to fail. Once we found this back ground mysql process running we killed it and then restarted mysql. This time the install succeeded as designed.

Case closed.