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    Error for create image

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    • george1421G
      george1421 Moderator @OlivierT82
      last edited by

      @oliviert82 I’m asking about the computer that printed the error in the picture. Tell us a bit more about that.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      O 1 Reply Last reply Reply Quote 0
      • O
        OlivierT82 @george1421
        last edited by

        @george1421 said in Error for create image:

        Hello Olivier welcome to the FOG forums.
        First can we collect a bit of background information on this computer?
        Who manufacturers it and what model is it?
        Do you know the raid adapter used in this target computer?
        We may need to enable a kernel parameter mdraid=yes (I think that’s it).
        I think the next steps (after data collection) is to configure a new capture task. This time we will select the option to debug this task. That will tell the pxe booting client to not run the deployment script right away, but drop us to a linux command prompt so that we can run some diagnostic commands.
        But first lets get some details so we know what we are talking about

        The computer is a Dell Optiplex 3240 and there is no RAID on this PC

        Or do I change the “kernel mdraid” parameter?

        How do I enable debug mode?

        george1421G 1 Reply Last reply Reply Quote 0
        • O
          OlivierT82 @george1421
          last edited by

          @george1421 said in Error for create image:

          I’m asking about the computer that printed the error in the picture. Tell us a bit more about that.

          Is the above information sufficient?
          I have this message after booting on the PXE

          1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @OlivierT82
            last edited by george1421

            @oliviert82 Ok that changes how we look at this. At first I got the impression you were trying to capture a server that has raid configured. Then I noticed your OS type is 9 (Win10) which I think is strange.

            Ok now we know its a Dell Desktop and you are trying to do a capture of that device. We might think that this hard drive (in target computer) has some flaws in it. I see it has 4 partitions this is a bit abnormal for a windows 10 system. Is this an OEM created hard drive with a recovery partition? If you run check disk on all disks does it find a problem?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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            • O
              OlivierT82 @george1421
              last edited by

              @george1421
              Yes it is a pc in OEM
              A few months ago I had already captured it and it had worked well - I had a mistake of this kind and I had run the command powercfg - h off and then it had worked

              Is this really the same message? I remember it more accurately - in any case I execute this command and always the same thing

              george1421G 1 Reply Last reply Reply Quote 0
              • O
                OlivierT82 @george1421
                last edited by

                @george1421
                I am sorry but I have to leave - I try to continue to exchange on the subject - I do not know in what country you live, so with the jet lag !!!

                george1421G 1 Reply Last reply Reply Quote 0
                • george1421G
                  george1421 Moderator @OlivierT82
                  last edited by

                  @oliviert82 The above is a different error. The above error is saying there is a problem with the 4th partition in that it can’t read the last sector of partition 4.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                  • george1421G
                    george1421 Moderator @OlivierT82
                    last edited by

                    @oliviert82 Ok no problem. I’m in the USA but I am usually on until I go to bed. I would scan this target computer to see if windows can find the flaw on partition #4.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    O 1 Reply Last reply Reply Quote 0
                    • O
                      OlivierT82 @george1421
                      last edited by

                      @george1421 said in Error for create image:

                      Ok no problem. I’m in the USA but I am usually on until I go to bed. I would scan this target computer to see if windows can find the flaw on partition #4

                      You want me to scan with what as a command
                      Chkdsk?

                      george1421G O 2 Replies Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @OlivierT82
                        last edited by

                        @oliviert82 yes the whole computer

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                        • O
                          OlivierT82 @OlivierT82
                          last edited by

                          @oliviert82
                          i use Dell utility

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                          • O
                            OlivierT82 @george1421
                            last edited by

                            @george1421
                            I ran the Dell Utility
                            I give you the result tomorrow because I have the PC at my desk
                            thank you for your help

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                            • O
                              OlivierT82 @george1421
                              last edited by

                              @george1421
                              Apparently no problems detecting with the Dell Utility - I initiated a thorough review

                              Q 1 Reply Last reply Reply Quote 0
                              • Q
                                Quazz Moderator @OlivierT82
                                last edited by

                                @oliviert82 That’s just a SMART check, it won’t detect problems with the filesystem itself.

                                4 partitions was the default for Windows 10 UEFI. I think they changed it to 3 for new installs down the road somewhere, though.

                                Anyway, you should run chkdsk /r on every partition. Boot of a Windows 10 install media, assign letters to each volume, run the check.

                                O 1 Reply Last reply Reply Quote 2
                                • O
                                  OlivierT82 @Quazz
                                  last edited by

                                  @quazz said in Error for create image:

                                  4 partitions was the default for Windows 10 UEFI. I think they changed it to 3 for new installs down the road somewhere, though.
                                  Anyway, you should run chkdsk /r on every partition. Boot of a Windows 10 install media, assign letters to each volume, run the check.

                                  I’m checking the disk with the command chkdsk / r
                                  I give you the result as soon as it is finished

                                  O 1 Reply Last reply Reply Quote 0
                                  • O
                                    OlivierT82 @OlivierT82
                                    last edited by

                                    @oliviert82
                                    I did the tests with the Dell utility and the chkdsk / r command and the result is always the same

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @OlivierT82
                                      last edited by

                                      @oliviert82 OK so the question is what is in the 4th physical partition on that hard drive. FOS is reporting the structure is incorrect. If you take a similar system and try to capture it do you get the same error?

                                      My idea is that this hard drive has a problem in its partition layout. The operating system doesn’t appear to have an issue with it, but when its cloned partclone isn’t happy.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      O 1 Reply Last reply Reply Quote 0
                                      • O
                                        OlivierT82 @george1421
                                        last edited by

                                        @george1421 said in Error for create image:

                                        OK so the question is what is in the 4th physical partition on that hard drive. FOS is reporting the structure is incorrect. If you take a similar system and try to capture it do you get the same error?
                                        My idea is that this hard drive has a problem in its partition layout. The operating system doesn’t appear to have an issue with it, but when its cloned partclone isn’t happy

                                        I did not have time to do this test
                                        I will do it Monday and I will inform you
                                        Thank you and good we

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