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    Macbook Air Capture Fail

    Scheduled Pinned Locked Moved Solved
    Mac Problems
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    • S
      SlimJim
      last edited by

      Server
      • FOG Version: 1.4.4 SVN6077
      • OS: Ubuntu 16.04
      Client
      • Service Version: Mac OS
      • OS: Sierra
      Description

      Getting partclone errors when trying to capture from macbook air exit code 1, please make sure fog server has space, but I know it does and can capture from macbook pro. Please see image and let me know if more info is needed…

      https://ibb.co/iDdSAQ

      Thanks in Advance,

      James

      1 Reply Last reply Reply Quote 0
      • S
        SlimJim
        last edited by

        I’ve also made sure everything was shutdown cleanly n fsck completed just fine

        1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator
          last edited by

          I don’t have a clue about Macs, but the error message is a bit misleading. Its parclone that is having an issue and not reporting cleanly to FOG. This generally happens when there is an error in the disk. I know you said you just ran fsck to check the disk. But usually when partclone blows up there is an issue with the disk or its format.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          1 Reply Last reply Reply Quote 1
          • S
            Sebastian Roth Moderator
            last edited by

            @SlimJim So you did a /sbin/fsck -fy in single user mode on that Mac before imaging? You could try booting a live linux on that machine and run fsck.hfsplus -f /dev/sda2 and mount -t hfsplus /dev/sda2 /mnt; dmesg | tail by hand. Maybe this will give is some more information. Post a picture of the output here.

            Posting the actual error text here as well just in case someone else is running into this: hfsplusclone.c: bitmap count error, used:xxx, mbitmap:yyy

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            S 2 Replies Last reply Reply Quote 1
            • S
              SlimJim @Sebastian Roth
              last edited by

              @Sebastian-Roth Yes, the fsck in single-user mode completed without errors and I get the same error when trying a capture, just booted to the ubuntu live cd, so I will update with my findings.

              1 Reply Last reply Reply Quote 0
              • S
                SlimJim @Sebastian Roth
                last edited by Sebastian Roth

                @Sebastian-Roth Here’s the complete output:

                root@ubuntu:/home/ubuntu# fsck.hfsplus -f /dev/sda2
                ** /dev/sda2
                ** Checking HFS Plus volume.
                ** Checking Extents Overflow file.
                ** Checking Catalog file.
                ** Checking multi-linked files.
                ** Checking Catalog hierarchy.
                ** Checking Extended Attributes file.
                ** Checking volume bitmap.
                ** Checking volume information.
                ** The volume Macintosh HD appears to be OK.
                root@ubuntu:/home/ubuntu# mount -t hfsplus /dev/sda2 /mnt; dmesg | tail
                mount: unknown filesystem type 'hfsplus'
                bash: /usr/bin/tail: Input/output error
                

                Am I missing something? If I ran the command as the ubuntu user without sudo it says only root is allowed to use the mount -t option.

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Sebastian Roth

                  @SlimJim said in Macbook Air Capture Fail:

                  mount: unknown filesystem type 'hfsplus’

                  You might need to load the kernel driver:

                  sudo -i
                  modprobe hfsplus
                  mkdir -p /macmnt
                  mount -t /dev/sda2 /mnt
                  dmesg | tail
                  

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    SlimJim @Sebastian Roth
                    last edited by Sebastian Roth

                    @Sebastian-Roth
                    Module doesn’t appear to be available…

                    When I try to insert I get the following:

                    root@ubuntu:~# modprobe hfsplus
                    modprobe: ERROR: could not insert 'hfsplus': Input/output error
                    
                    root@ubuntu:~# dpkg -L hfsplus
                    /.
                    /usr
                    /usr/share
                    /usr/share/doc
                    /usr/share/doc/hfsplus
                    /usr/share/doc/hfsplus/copyright
                    /usr/share/man
                    /usr/share/man/man7
                    /usr/share/man/man7/hfsplus.7.gz
                    /usr/share/man/man1
                    /usr/share/man/man1/hpls.1.gz
                    /usr/share/man/man1/hpcd.1.gz
                    /usr/share/man/man1/hpumount.1.gz
                    /usr/share/man/man1/hpmkdir.1.gz
                    /usr/share/man/man1/hppwd.1.gz
                    /usr/share/man/man1/hprm.1.gz
                    /usr/share/man/man1/hpmount.1.gz
                    /usr/share/man/man1/hpfsck.1.gz
                    /usr/share/man/man1/hpcopy.1.gz
                    /usr/bin
                    /usr/bin/hpmkdir
                    /usr/bin/hpcopy
                    /usr/bin/hprm
                    /usr/bin/hpmount
                    /usr/bin/hpumount
                    /usr/bin/hpfsck
                    /usr/bin/hpls
                    /usr/bin/hppwd
                    /usr/bin/hpcd
                    /usr/share/doc/hfsplus/changelog.Debian.gz
                    root@ubuntu:~# modprobe -l | grep hfs
                    
                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by Sebastian Roth

                      @SlimJim Sorry, didn’t know that with ubuntu the hfsplus module is only part of the ARM/PowerPC kernels and one special lowlatency kernel that is not part of the live CD (see here). Looks like debian comes with hfsplus kernel module, so you might try the debian netboot iso or possibly grml should do it as well. Let’s hope those will boot on your Mac. Not all ISOs do.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        SlimJim @Sebastian Roth
                        last edited by Sebastian Roth

                        @Sebastian-Roth
                        I apologize because I’ve been having to do all this remotely which means I’m relying on the onsite man to do what I say and relay the correct info and I think something was misunderstood/miscommunicated the last time around. After going through the steps with him again, he was able to mount without an issue the dmesg came up clean:

                        [   26.552219] IPv6: ADDRCONF(NETDEV_UP): ens9: link is not ready
                        [   26.718968] IPv6: ADDRCONF(NETDEV_UP): ens9: link is not ready
                        [   28.265629] tg3 0000:0a:00.0 ens9: Link is up at 100 Mbps, full duplex
                        [   28.265630] tg3 0000:0a:00.0 ens9: Flow control is off for TX and off for RX
                        [   28.265631] tg3 0000:0a:00.0 ens9: EEE is disabled
                        [   28.265657] IPv6: ADDRCONF(NETDEV_CHANGE): ens9: link becomes ready
                        [   35.767864] Bluetooth: RFCOMM TTY layer initialized
                        [   35.767871] Bluetooth: RFCOMM socket layer initialized
                        [   35.767875] Bluetooth: RFCOMM ver 1.11
                        [  246.250685] aufs may_rename_srcdir:453:appstreamcli[2980]: renaming dir who has child(ren) on multiple branches, is not supported
                        

                        I immediately had him shutdown and scheduled a new capture and same results

                        Just weird in my opinion.

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by Sebastian Roth

                          @SlimJim Ok, I think we need to tackle this straight ahead and get more information from partclone.
                          Please schedule a debug capture task for this client and boot it up. When you get to the shell, run the following commands:

                          mount -t nfs -o nolock ip.of.fog.srv:/images/dev /mnt/
                          partclone.hfsplus -d2 -N -L /mnt/partclone.log -c -s /dev/sda2 -o /mnt/sda2.img
                          umount /mnt
                          

                          You should have a partclone.log in the /images/dev directory of your FOG server now. Please upload the full log here.

                          Just so I don’t forget: Here is a log with shows a similar issue - forum post.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            SlimJim @Sebastian Roth
                            last edited by Sebastian Roth

                            @Sebastian-Roth Here you go:

                            root@HAR-FOG-01:/images/dev# cat partclone.log 
                            Using Ncurses User Interface mode.
                            Partclone v0.2.89 http://partclone.org
                            Starting to clone device (/dev/sda2) to image (/mnt/sda2.img)
                            UID is root.
                            source=/dev/sda2, target=/mnt/sda2.img 
                            open source file/device /dev/sda2
                            open target file/device /mnt/sda2.img
                            Initial image hdr - get Super Block from partition
                            Reading Super Block
                            hfsplusclone.c: blockSize:4096
                            hfsplusclone.c: totalBlocks:29379602
                            hfsplusclone.c: freeBlocks:24969607
                            hfsplusclone.c: logicalSize: 0x10380000000000
                            hfsplusclone.c: clumpSize: 3674112
                            hfsplusclone.c: totalBlocks: 897
                            hfsplusclone.c:         exten 0 startBlock: 3867215
                            hfsplusclone.c:         exten 0 blockCount: 897
                            hfsplusclone.c:         exten 1 startBlock: 0
                            hfsplusclone.c:         exten 1 blockCount: 0
                            hfsplusclone.c:         exten 2 startBlock: 0
                            hfsplusclone.c:         exten 2 blockCount: 0
                            hfsplusclone.c:         exten 3 startBlock: 0
                            hfsplusclone.c:         exten 3 blockCount: 0
                            hfsplusclone.c:         exten 4 startBlock: 0
                            hfsplusclone.c:         exten 4 blockCount: 0
                            hfsplusclone.c:         exten 5 startBlock: 0
                            hfsplusclone.c:         exten 5 blockCount: 0
                            hfsplusclone.c:         exten 6 startBlock: 0
                            hfsplusclone.c:         exten 6 blockCount: 0
                            hfsplusclone.c:         exten 7 startBlock: 0
                            hfsplusclone.c:         exten 7 blockCount: 0
                            hfsplusclone.c: logicalSize: 0x500000000000
                            hfsplusclone.c: clumpSize: 7340032
                            hfsplusclone.c: totalBlocks: 1280
                            hfsplusclone.c:         exten 0 startBlock: 2193
                            hfsplusclone.c:         exten 0 blockCount: 1280
                            hfsplusclone.c:         exten 1 startBlock: 0
                            hfsplusclone.c:         exten 1 blockCount: 0
                            hfsplusclone.c:         exten 2 startBlock: 0
                            hfsplusclone.c:         exten 2 blockCount: 0
                            hfsplusclone.c:         exten 3 startBlock: 0
                            hfsplusclone.c:         exten 3 blockCount: 0
                            hfsplusclone.c:         exten 4 startBlock: 0
                            hfsplusclone.c:         exten 4 blockCount: 0
                            hfsplusclone.c:         exten 5 startBlock: 0
                            hfsplusclone.c:         exten 5 blockCount: 0
                            hfsplusclone.c:         exten 6 startBlock: 0
                            hfsplusclone.c:         exten 6 blockCount: 0
                            hfsplusclone.c:         exten 7 startBlock: 0
                            hfsplusclone.c:         exten 7 blockCount: 0
                            hfsplusclone.c: logicalSize: 0x1000000000
                            hfsplusclone.c: clumpSize: 77594624
                            hfsplusclone.c: totalBlocks: 65536
                            hfsplusclone.c:         exten 0 startBlock: 183697
                            hfsplusclone.c:         exten 0 blockCount: 8192
                            hfsplusclone.c:         exten 1 startBlock: 538885
                            hfsplusclone.c:         exten 1 blockCount: 8192
                            hfsplusclone.c:         exten 2 startBlock: 727429
                            hfsplusclone.c:         exten 2 blockCount: 8192
                            hfsplusclone.c:         exten 3 startBlock: 1933295
                            hfsplusclone.c:         exten 3 blockCount: 8192
                            hfsplusclone.c:         exten 4 startBlock: 2430382
                            hfsplusclone.c:         exten 4 blockCount: 8192
                            hfsplusclone.c:         exten 5 startBlock: 2994540
                            hfsplusclone.c:         exten 5 blockCount: 8192
                            hfsplusclone.c:         exten 6 startBlock: 3311900
                            hfsplusclone.c:         exten 6 blockCount: 8192
                            hfsplusclone.c:         exten 7 startBlock: 3747860
                            hfsplusclone.c:         exten 7 blockCount: 8192
                            hfsplusclone.c: logicalSize: 0x1000000000
                            hfsplusclone.c: clumpSize: 116391936
                            hfsplusclone.c: totalBlocks: 65536
                            hfsplusclone.c:         exten 0 startBlock: 3473
                            hfsplusclone.c:         exten 0 blockCount: 16384
                            hfsplusclone.c:         exten 1 startBlock: 2016988
                            hfsplusclone.c:         exten 1 blockCount: 16384
                            hfsplusclone.c:         exten 2 startBlock: 2938511
                            hfsplusclone.c:         exten 2 blockCount: 16384
                            hfsplusclone.c:         exten 3 startBlock: 3290318
                            hfsplusclone.c:         exten 3 blockCount: 16384
                            hfsplusclone.c:         exten 4 startBlock: 0
                            hfsplusclone.c:         exten 4 blockCount: 0
                            hfsplusclone.c:         exten 5 startBlock: 0
                            hfsplusclone.c:         exten 5 blockCount: 0
                            hfsplusclone.c:         exten 6 startBlock: 0
                            hfsplusclone.c:         exten 6 blockCount: 0
                            hfsplusclone.c:         exten 7 startBlock: 0
                            hfsplusclone.c:         exten 7 blockCount: 0
                            hfsplusclone.c: logicalSize: 0
                            hfsplusclone.c: clumpSize: 0
                            hfsplusclone.c: totalBlocks: 0
                            hfsplusclone.c:         exten 0 startBlock: 0
                            hfsplusclone.c:         exten 0 blockCount: 0
                            hfsplusclone.c:         exten 1 startBlock: 0
                            hfsplusclone.c:         exten 1 blockCount: 0
                            hfsplusclone.c:         exten 2 startBlock: 0
                            hfsplusclone.c:         exten 2 blockCount: 0
                            hfsplusclone.c:         exten 3 startBlock: 0
                            hfsplusclone.c:         exten 3 blockCount: 0
                            hfsplusclone.c:         exten 4 startBlock: 0
                            hfsplusclone.c:         exten 4 blockCount: 0
                            hfsplusclone.c:         exten 5 startBlock: 0
                            hfsplusclone.c:         exten 5 blockCount: 0
                            hfsplusclone.c:         exten 6 startBlock: 0
                            hfsplusclone.c:         exten 6 blockCount: 0
                            hfsplusclone.c:         exten 7 startBlock: 0
                            hfsplusclone.c:         exten 7 blockCount: 0
                            we need memory: 3680716 bytes
                            image head 4160, bitmap 3672456, crc 4100 bytes
                            initial main bitmap pointer 0x842440
                            Initial image hdr - read bitmap table
                            Calculating bitmap... Please wait... hfsplusclone.c: tb = 29379602
                            hfsplusclone.c: extent_block = 0
                            hfsplusclone.c: allocation_exten = 0
                            hfsplusclone.c: allocation_start_block = 2955210752
                            hfsplusclone.c: allocation_block_size = 3674112
                            hfsplusclone.c: next exten
                            hfsplusclone.c: extent_bitmap:12332496
                            hfsplusclone.c: bfree:16320096
                            hfsplusclone.c: bused:13059506
                            hfsplusclone.c: tb = 29379602
                            hfsplusclone.c: extent_block = 29379602
                            hfsplusclone.c: allocation_exten = 1
                            hfsplusclone.c: allocation_start_block = 0
                            hfsplusclone.c: allocation_block_size = 0
                            hfsplusclone.c: tb = 29379602
                            hfsplusclone.c: extent_block = 29379602
                            hfsplusclone.c: allocation_exten = 2
                            hfsplusclone.c: allocation_start_block = 0
                            hfsplusclone.c: allocation_block_size = 0
                            hfsplusclone.c: tb = 29379602
                            hfsplusclone.c: extent_block = 29379602
                            hfsplusclone.c: allocation_exten = 3
                            hfsplusclone.c: allocation_start_block = 0
                            hfsplusclone.c: allocation_block_size = 0
                            hfsplusclone.c: tb = 29379602
                            hfsplusclone.c: extent_block = 29379602
                            hfsplusclone.c: allocation_exten = 4
                            hfsplusclone.c: allocation_start_block = 0
                            hfsplusclone.c: allocation_block_size = 0
                            hfsplusclone.c: tb = 29379602
                            hfsplusclone.c: extent_block = 29379602
                            hfsplusclone.c: allocation_exten = 5
                            hfsplusclone.c: allocation_start_block = 0
                            hfsplusclone.c: allocation_block_size = 0
                            hfsplusclone.c: tb = 29379602
                            hfsplusclone.c: extent_block = 29379602
                            hfsplusclone.c: allocation_exten = 6
                            hfsplusclone.c: allocation_start_block = 0
                            hfsplusclone.c: allocation_block_size = 0
                            hfsplusclone.c: tb = 29379602
                            hfsplusclone.c: extent_block = 29379602
                            hfsplusclone.c: allocation_exten = 7
                            hfsplusclone.c: allocation_start_block = 0
                            hfsplusclone.c: allocation_block_size = 0
                            hfsplusclone.c: bitmap count error, used:13059506, mbitmap:4409995
                            
                            S 1 Reply Last reply Reply Quote 0
                            • S
                              SlimJim @SlimJim
                              last edited by Sebastian Roth

                              Just adding another to see if the 2 are consistent errors:

                              root@HAR-FOG-01:/images/dev# cat partclone.log 
                              Using Ncurses User Interface mode.
                              Partclone v0.2.89 http://partclone.org
                              Starting to clone device (/dev/sda2) to image (/mnt/sda2.img)
                              UID is root.
                              source=/dev/sda2, target=/mnt/sda2.img 
                              open source file/device /dev/sda2
                              open target file/device /mnt/sda2.img
                              Initial image hdr - get Super Block from partition
                              Reading Super Block
                              hfsplusclone.c: blockSize:4096
                              hfsplusclone.c: totalBlocks:29379602
                              hfsplusclone.c: freeBlocks:24953979
                              hfsplusclone.c: logicalSize: 0x10380000000000
                              hfsplusclone.c: clumpSize: 3674112
                              hfsplusclone.c: totalBlocks: 897
                              hfsplusclone.c:         exten 0 startBlock: 3867215
                              hfsplusclone.c:         exten 0 blockCount: 897
                              hfsplusclone.c:         exten 1 startBlock: 0
                              hfsplusclone.c:         exten 1 blockCount: 0
                              hfsplusclone.c:         exten 2 startBlock: 0
                              hfsplusclone.c:         exten 2 blockCount: 0
                              hfsplusclone.c:         exten 3 startBlock: 0
                              hfsplusclone.c:         exten 3 blockCount: 0
                              hfsplusclone.c:         exten 4 startBlock: 0
                              hfsplusclone.c:         exten 4 blockCount: 0
                              hfsplusclone.c:         exten 5 startBlock: 0
                              hfsplusclone.c:         exten 5 blockCount: 0
                              hfsplusclone.c:         exten 6 startBlock: 0
                              hfsplusclone.c:         exten 6 blockCount: 0
                              hfsplusclone.c:         exten 7 startBlock: 0
                              hfsplusclone.c:         exten 7 blockCount: 0
                              hfsplusclone.c: logicalSize: 0x500000000000
                              hfsplusclone.c: clumpSize: 7340032
                              hfsplusclone.c: totalBlocks: 1280
                              hfsplusclone.c:         exten 0 startBlock: 2193
                              hfsplusclone.c:         exten 0 blockCount: 1280
                              hfsplusclone.c:         exten 1 startBlock: 0
                              hfsplusclone.c:         exten 1 blockCount: 0
                              hfsplusclone.c:         exten 2 startBlock: 0
                              hfsplusclone.c:         exten 2 blockCount: 0
                              hfsplusclone.c:         exten 3 startBlock: 0
                              hfsplusclone.c:         exten 3 blockCount: 0
                              hfsplusclone.c:         exten 4 startBlock: 0
                              hfsplusclone.c:         exten 4 blockCount: 0
                              hfsplusclone.c:         exten 5 startBlock: 0
                              hfsplusclone.c:         exten 5 blockCount: 0
                              hfsplusclone.c:         exten 6 startBlock: 0
                              hfsplusclone.c:         exten 6 blockCount: 0
                              hfsplusclone.c:         exten 7 startBlock: 0
                              hfsplusclone.c:         exten 7 blockCount: 0
                              hfsplusclone.c: logicalSize: 0x1000000000
                              hfsplusclone.c: clumpSize: 77594624
                              hfsplusclone.c: totalBlocks: 65536
                              hfsplusclone.c:         exten 0 startBlock: 183697
                              hfsplusclone.c:         exten 0 blockCount: 8192
                              hfsplusclone.c:         exten 1 startBlock: 538885
                              hfsplusclone.c:         exten 1 blockCount: 8192
                              hfsplusclone.c:         exten 2 startBlock: 727429
                              hfsplusclone.c:         exten 2 blockCount: 8192
                              hfsplusclone.c:         exten 3 startBlock: 1933295
                              hfsplusclone.c:         exten 3 blockCount: 8192
                              hfsplusclone.c:         exten 4 startBlock: 2430382
                              hfsplusclone.c:         exten 4 blockCount: 8192
                              hfsplusclone.c:         exten 5 startBlock: 2994540
                              hfsplusclone.c:         exten 5 blockCount: 8192
                              hfsplusclone.c:         exten 6 startBlock: 3311900
                              hfsplusclone.c:         exten 6 blockCount: 8192
                              hfsplusclone.c:         exten 7 startBlock: 3747860
                              hfsplusclone.c:         exten 7 blockCount: 8192
                              hfsplusclone.c: logicalSize: 0x1000000000
                              hfsplusclone.c: clumpSize: 116391936
                              hfsplusclone.c: totalBlocks: 65536
                              hfsplusclone.c:         exten 0 startBlock: 3473
                              hfsplusclone.c:         exten 0 blockCount: 16384
                              hfsplusclone.c:         exten 1 startBlock: 2016988
                              hfsplusclone.c:         exten 1 blockCount: 16384
                              hfsplusclone.c:         exten 2 startBlock: 2938511
                              hfsplusclone.c:         exten 2 blockCount: 16384
                              hfsplusclone.c:         exten 3 startBlock: 3290318
                              hfsplusclone.c:         exten 3 blockCount: 16384
                              hfsplusclone.c:         exten 4 startBlock: 0
                              hfsplusclone.c:         exten 4 blockCount: 0
                              hfsplusclone.c:         exten 5 startBlock: 0
                              hfsplusclone.c:         exten 5 blockCount: 0
                              hfsplusclone.c:         exten 6 startBlock: 0
                              hfsplusclone.c:         exten 6 blockCount: 0
                              hfsplusclone.c:         exten 7 startBlock: 0
                              hfsplusclone.c:         exten 7 blockCount: 0
                              hfsplusclone.c: logicalSize: 0
                              hfsplusclone.c: clumpSize: 0
                              hfsplusclone.c: totalBlocks: 0
                              hfsplusclone.c:         exten 0 startBlock: 0
                              hfsplusclone.c:         exten 0 blockCount: 0
                              hfsplusclone.c:         exten 1 startBlock: 0
                              hfsplusclone.c:         exten 1 blockCount: 0
                              hfsplusclone.c:         exten 2 startBlock: 0
                              hfsplusclone.c:         exten 2 blockCount: 0
                              hfsplusclone.c:         exten 3 startBlock: 0
                              hfsplusclone.c:         exten 3 blockCount: 0
                              hfsplusclone.c:         exten 4 startBlock: 0
                              hfsplusclone.c:         exten 4 blockCount: 0
                              hfsplusclone.c:         exten 5 startBlock: 0
                              hfsplusclone.c:         exten 5 blockCount: 0
                              hfsplusclone.c:         exten 6 startBlock: 0
                              hfsplusclone.c:         exten 6 blockCount: 0
                              hfsplusclone.c:         exten 7 startBlock: 0
                              hfsplusclone.c:         exten 7 blockCount: 0
                              we need memory: 3680716 bytes
                              image head 4160, bitmap 3672456, crc 4100 bytes
                              initial main bitmap pointer 0x842440
                              Initial image hdr - read bitmap table
                              Calculating bitmap... Please wait... hfsplusclone.c: tb = 29379602
                              hfsplusclone.c: extent_block = 0
                              hfsplusclone.c: allocation_exten = 0
                              hfsplusclone.c: allocation_start_block = 2955210752
                              hfsplusclone.c: allocation_block_size = 3674112
                              hfsplusclone.c: next exten
                              hfsplusclone.c: extent_bitmap:12332496
                              hfsplusclone.c: bfree:16320096
                              hfsplusclone.c: bused:13059506
                              hfsplusclone.c: tb = 29379602
                              hfsplusclone.c: extent_block = 29379602
                              hfsplusclone.c: allocation_exten = 1
                              hfsplusclone.c: allocation_start_block = 0
                              hfsplusclone.c: allocation_block_size = 0
                              hfsplusclone.c: tb = 29379602
                              hfsplusclone.c: extent_block = 29379602
                              hfsplusclone.c: allocation_exten = 2
                              hfsplusclone.c: allocation_start_block = 0
                              hfsplusclone.c: allocation_block_size = 0
                              hfsplusclone.c: tb = 29379602
                              hfsplusclone.c: extent_block = 29379602
                              hfsplusclone.c: allocation_exten = 3
                              hfsplusclone.c: allocation_start_block = 0
                              hfsplusclone.c: allocation_block_size = 0
                              hfsplusclone.c: tb = 29379602
                              hfsplusclone.c: extent_block = 29379602
                              hfsplusclone.c: allocation_exten = 4
                              hfsplusclone.c: allocation_start_block = 0
                              hfsplusclone.c: allocation_block_size = 0
                              hfsplusclone.c: tb = 29379602
                              hfsplusclone.c: extent_block = 29379602
                              hfsplusclone.c: allocation_exten = 5
                              hfsplusclone.c: allocation_start_block = 0
                              hfsplusclone.c: allocation_block_size = 0
                              hfsplusclone.c: tb = 29379602
                              hfsplusclone.c: extent_block = 29379602
                              hfsplusclone.c: allocation_exten = 6
                              hfsplusclone.c: allocation_start_block = 0
                              hfsplusclone.c: allocation_block_size = 0
                              hfsplusclone.c: tb = 29379602
                              hfsplusclone.c: extent_block = 29379602
                              hfsplusclone.c: allocation_exten = 7
                              hfsplusclone.c: allocation_start_block = 0
                              hfsplusclone.c: allocation_block_size = 0
                              hfsplusclone.c: bitmap count error, used:13059506, mbitmap:4425623
                              
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                              • S
                                Sebastian Roth Moderator
                                last edited by

                                So here is the diff of those two just in case this might help at some point:

                                diff 01.txt 02.txt 
                                13c13
                                < hfsplusclone.c: freeBlocks:24969607
                                ---
                                > hfsplusclone.c: freeBlocks:24953979
                                157c157
                                < hfsplusclone.c: bitmap count error, used:13059506, mbitmap:4409995
                                ---
                                > hfsplusclone.c: bitmap count error, used:13059506, mbitmap:4425623
                                

                                Not identical but pretty close.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

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                                • S
                                  SlimJim @Sebastian Roth
                                  last edited by

                                  @sebastian-roth Sebastian, have you had a chance to look at the logs or is there any other info I can get you that may help? I’m actually going to have a man onsite today, but will not have anyone there tomorrow.

                                  Thanks in Advance,

                                  James

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                                  • S
                                    Sebastian Roth Moderator
                                    last edited by Sebastian Roth

                                    @SlimJim I started to compare the logs (as well with my successful imaging from a HPF+ partition I formated using the linux hfsutils) but haven’t found anything in particular yet. I am still trying to understand exactly what partclone is doing when calculating the bitmap by reading the code and HFS+ specs. Won’t be a quick win I am afraid.

                                    Could you get me a dump of the volume header of that client’s disk? Boot it up into a debug capture task, plug in a USB stick and run the following commands:

                                    mkdir /usb
                                    mount /dev/sdb1 /usb
                                    dd if=/dev/sda2 of=/usb/volheader_sda2 bs=4096 count=1
                                    gzip /usb/volheader_sda2
                                    umount /usb
                                    

                                    Please upload that file (volheader_sda2.gz) to your google drive/dropbox/etc. and post a link here.

                                    Note to myself: http://sysforensics.org/2016/09/mac-dfir-hfs-filesystem-volume-header/ and http://dubeiko.com/development/FileSystems/HFSPLUS/tn1150.html

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                    • S
                                      SlimJim @Sebastian Roth
                                      last edited by

                                      @sebastian-roth Trying to get my onsite guy to get this info for you now, I’ll post when I have it.

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                                      • S
                                        SlimJim @Sebastian Roth
                                        last edited by

                                        @sebastian-roth I’m sorry for the delay, haven’t been in the office for a few days, but got the requested info and uploaded here https://drive.google.com/file/d/0B3UbxG_W0mD9UFo3TFdyMDNfRjg/view?usp=sharing

                                        Please let me know if there is anything else you find or require.

                                        Thanks in Advance,

                                        James

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                                        • S
                                          Sebastian Roth Moderator
                                          last edited by Sebastian Roth

                                          @SlimJim Ok, here is what I’ve found so far. The values for total blocks in the hfs_header image file (29288960) don’t really match the values in the log files (29379602). As I don’t fully understand HFS+ yet I am not sure what that means. Maybe the header was taken from a different disk/partition?

                                          Understanding the HFS+ header is actually not too hard with the documentation from the links I posted earlier. So I was able to kind of replicate the issue by saving the header data of my test system (using dd), changing the used blocks value in that header data image (using hexedit) and writing it back to disk. After that I got the same error message saying “hfsplusclone.c: bitmap count error…”.

                                          Looking at the numbers of your logs again things start to make sense. The differences of the two log files I posted show that freeBlocks values differ exactly by the same amount as mbitmap values do (24969607 - 24953979 = 15628 = 4425623 - 4409995). From my understanding the freeBlocks value (which is used to calculate the usedBlocks/mbitmap value) in the HFS+ header looks like it’s being changed properly in the HFS header on disk.

                                          What does that mean? I am not sure yet but I thing partclone finds some invalid allocation information on that partition and/or does the calculation wrong. I am going to look into the partclone code to learn more about how the maths is done. But it will take some more time I am afraid.

                                          Do you have this issue on just one system (your master) or is this happening on several different machines?

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                          • S
                                            SlimJim @Sebastian Roth
                                            last edited by

                                            @sebastian-roth This has happened on a the few that I’ve tested.

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