Sudden Imaging failure, hosts will not register, and registered host will not re image.


  • Moderator

    Hi,

    So suddenly we have a problem with FOG. I have made zero changes on the server, nothing at all.

    But now when I try to image a PC, I get all of the following problems, and then it just sits there. I will post the screen shots below, this is while attempting to perform full host registration and image:

    I’ve uploaded the screen shots below:

    [url]http://imgur.com/a/QlN6X[/url]

    The PC being imaged is a Dell Latitude E6430 quite a new laptop, with the latest A03 bios revision.

    It appears only to be the new laptop that is having problems. All other models are still image OK.

    Is it just because this hardware is too new, and so not supported? Can I update the server?

    It seems there have been newer kernels released, according to this site yes?

    [url]http://sourceforge.net/projects/freeghost/files/Kernels/[/url]

    So this would be the latest kernel?

    [URL=‘http://sourceforge.net/projects/freeghost/files/Kernels/Kernel-3.3.3.core/’][LEFT][B][FONT=sans-serif][COLOR=#006699]Kernel-3.3.3.core[/COLOR][/FONT][/B][/LEFT][/URL]


  • Moderator

    [quote=“chad-bisd, post: 5103, member: 18”]Download the kernel from the sourceforge page you linked above. Backup your current kernel and then copy this one to the /tftpboot/fog/kernel directory. Rename it bzImage and chown to fog:root.

    Try to boot up one of the new laptops and see how it works for you.[/quote]

    Thanks for your help. Updated kernel and it’s working, using a custom kernel from fellow user.


  • Moderator

    Download the kernel from the sourceforge page you linked above. Backup your current kernel and then copy this one to the /tftpboot/fog/kernel directory. Rename it bzImage and chown to fog:root.

    Try to boot up one of the new laptops and see how it works for you.


  • Moderator

    [quote=“chad-bisd, post: 5100, member: 18”]Were the new Dell Latitude E6430 laptops imaging fine in the past or is this the first time you’re trying to image them?[/quote]

    Hi no this is a new machine first 6430 I’ve tried. It is very new.

    I think I need to update the kernel. The one we are using is from August 2011.

    I tired to do it through the GUI on the fog settings but when I got to the kernel update page I just get his message:

    This section allows you to update the Linux kernel which is used to boot the client computers. In FOG, this kernel holds all the drivers for the client computer, so if you are unable to boot a client you may wish to update to a newer kernel which may have more drivers built in. This installation process may take a few minutes, as FOG will attempt to go out to the internet to get the requested Kernel, so if it seems like the process is hanging please be patient.

    The rest of the screen is blank, so there is no option to update it.
    So I guess I could manually get the file to the server to the location tftpboot/fog/kernel via moving it to the server via FTP…
    Could you confirm where I could download the latest bzimage file?
    Thanks


  • Moderator

    Were the new Dell Latitude E6430 laptops imaging fine in the past or is this the first time you’re trying to image them?


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