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    Update to 1.4.0 RC11 : Failed Backing up database

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • O
      o71
      last edited by

      SERVER

      FOG Version: fog-1-4-0-rc-9.3
      OS: Debian 8
      CLIENT

      Service Version: 0.11.12
      OS: 7 / 8.1 / 10
      DESCRIPTION

      I can’t do the update from fog-1.4.0 RC9.3 to fog 1.4.0 RC11

      * Backing up database.........................................Failed!

      File fog_error_1.4.0-RC-11.log (I have replace the real IP and name)

      mai 08 21:39:54 server systemd[1]: Started The PHP FastCGI Process Manager.
--2017-05-08 21:39:58--  http://X.X.X.X//fog//maintenance/backup_db.php
Connexion à X.X.X.X:80… connecté.
requête HTTP transmise, en attente de la réponse… 500 Internal Server Error
2017-05-08 21:39:58 erreur 500 : Internal Server Error.

      Can you help me ?

      Thanks

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        What’s the error from Apache error log?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 0
        • falkoF
          falko Moderator
          last edited by

          I also receive this error

          1 Reply Last reply Reply Quote 0
          • O
            o71
            last edited by

            The apache error log :

            [Mon May 08 22:51:19.713234 2017] [:error] [pid 4949] [client X.X.X.X:63396] PHP Fatal error:  Uncaught exception 'LogicException' with message 'Class Manager could not be loaded' in /var/www/html/fog/lib/fog/plugin.class.php:307\nStack trace:\n#0 [internal function]: spl_autoload('Manager')\n#1 /var/www/html/fog/lib/fog/plugin.class.php(307): class_exists('Manager')\n#2 /var/www/html/fog/lib/fog/fogbase.class.php(1925): Plugin->getManager()\n#3 /var/www/html/fog/lib/fog/fogbase.class.php(596): FOGBase::getSubObjectIDs('Plugin', Array, 'name')\n#4 /var/www/html/fog/lib/fog/fogcore.class.php(171): FOGBase::getActivePlugins()\n#5 /var/www/html/fog/lib/fog/loadglobals.class.php(44): FOGCore::setEnv()\n#6 /var/www/html/fog/lib/fog/loadglobals.class.php(77): LoadGlobals::_init()\n#7 /var/www/html/fog/commons/base.inc.php(49): LoadGlobals->__construct()\n#8 /var/www/html/fog/service/getversion.php(30): require('/var/www/html/f...')\n#9 {main}\n  thrown in /var/www/html/fog/lib/fog/plugin.class.php on line 307
            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @o71
              last edited by

              @o71 Are you running working branch?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              O 1 Reply Last reply Reply Quote 0
              • O
                o71 @Tom Elliott
                last edited by

                @Tom-Elliott How can I find it ?

                Tom ElliottT 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @o71
                  last edited by

                  @o71 Run:

                  git status

                  From within the git folder.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  O 1 Reply Last reply Reply Quote 0
                  • O
                    o71 @Tom Elliott
                    last edited by

                    @Tom-Elliott

                    git status
Sur la branche dev-branch
Votre branche est à jour avec 'origin/dev-branch'.
Modifications qui ne seront pas validées :
  (utilisez "git add <fichier>..." pour mettre à jour ce qui sera validé)
  (utilisez "git checkout -- <fichier>..." pour annuler les modifications dans la copie de travail)

        modifié :         src/ipxe/src-efi/config/console.h
        modifié :         src/ipxe/src/config/console.h

Fichiers non suivis:
  (utilisez "git add <fichier>..." pour inclure dans ce qui sera validé)

        bin/checksum_init/
        bin/checksum_kernel/
        packages/FOGService.msi
        packages/clientfiles/
        packages/inits/
        packages/kernels/
        rpttmp/

aucune modification n'a été ajoutée à la validation (utilisez "git add" ou "git commit -a")
                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @o71
                      last edited by

                      @o71 can you please run:

                      git reset --hard
git pull
cd bin
./installfog.sh -y

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      O 1 Reply Last reply Reply Quote 0
                      • O
                        o71 @Tom Elliott
                        last edited by

                        @Tom-Elliott Same problem 😞

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @o71
                          last edited by

                          @o71 Can you try:

                          git checkout working
git pull
cd bin
./installfog.sh -y

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          O 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott
                            last edited by

                            I feel I should add because I’ve now tested both working and dev-branch and I’m not running into any problems.

                            @falko had the issue because he was using the working branch and he happened to pull between periods I was working on another element.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • O
                              o71 @Tom Elliott
                              last edited by

                              @Tom-Elliott Its works ! What should I do now ? I do it :

                              git checkout dev-branch
                              Tom ElliottT 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott @o71
                                last edited by

                                @o71 you can do the checkout yes, but I suspect something is failing to update all the way through (which is what’s causing the issue on dev-branch itself).

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                O 1 Reply Last reply Reply Quote 0
                                • O
                                  o71 @Tom Elliott
                                  last edited by

                                  @Tom-Elliott
                                  The problem would come from the dev-branch and not from my server? If so, it is better that I stay for the moment in RC9.3 and I wait for another update? Or can I stay in the current state without fear of future problems?

                                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                                  • Tom ElliottT
                                    Tom Elliott @o71
                                    last edited by

                                    @o71 I don’t think it’s anything dev-branch is doing directly. I think it’s your version of dev-branch causing the problem, though I don’t know what/why.

                                    Either way RC 12 is now live.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    O 1 Reply Last reply Reply Quote 0
                                    • O
                                      o71 @Tom Elliott
                                      last edited by

                                      @Tom-Elliott Its works! I’m with RC12 version with dev-branch. Thank you very much for your help.

                                      Running Version 1.4.0-RC-12
SVN Revision: 6069
                                      1 Reply Last reply Reply Quote 0
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