Going to Management page and get blank screen, any help would be great. Thanks

[Krassus]

@krassus said in Going to Management page and get blank screen, any help would be great. Thanks:

Server

• FOG Version: 1.3.0-RC-9 I believe
• OS: Ubuntu 16.0.4

Client

• Service Version:
• OS: Windows 10

Description

[Krassus]

@george1421 said in Going to Management page and get blank screen, any help would be great. Thanks:

It would really be helpful to know what version of FOG you installed. 1.3.0-RC-9

Was this a new install or just one day it broke? (Someone Else set it up, I am picking up the pieces)

Since you have Ubuntu 16.04 you might want to review this document: https://forums.fogproject.org/topic/10006/ubuntu-is-fog-s-enemy

Lastly, if you continue to get a white screen, this means that the php program is having issues. Please review (tail) the apache error log in /var/log/apache2 and post the results.

[george1421]

OK then I would surely review that fog enemy document and then post the tail of the apache error log if the white screen doesn’t get fixed.

Then you ‘might’ consider updating your version of FOG to the latest 1.4.4. The 1.3.0 RC9 is really old. But lets fix what you have right now then worry about upgrading later.

[Krassus]

@george1421 said in Going to Management page and get blank screen, any help would be great. Thanks:

OK then I would surely review that fog enemy document and then post the tail of the apache error log if the white screen doesn’t get fixed.

Then you ‘might’ consider updating your version of FOG to the latest 1.4.4. The 1.3.0 RC9 is really old. But lets fix what you have right now then worry about upgrading later.

I will update once we get this up is the upgrade process a pain? Currently re-running the installer against the server. I will test again and see if it persists, if it does, what do you mean by the tail of the apache error log? Last portion of the text?

[george1421]

@krassus The white screen means that something is going wrong with FOG program code. FOG uses the apache web server to host the FOG site. Any time apache runs into an error message it logs it in the apache error log. To view the last few lines in the apache error log you would use the following command tail /var/log/apache2/error.log Its possible that the name of the apache error log is not error.log, but error_log (I’m a rhel guy not ubuntu so I can’t be precise).

[Sebastian Roth]

@Krassus Take a look at the apache error log (see my signature!) and post log messages here.

[Krassus]

@george1421 said in Going to Management page and get blank screen, any help would be great. Thanks:

@krassus The white screen means that something is going wrong with FOG program code. FOG uses the apache web server to host the FOG site. Any time apache runs into an error message it logs it in the apache error log. To view the last few lines in the apache error log you would use the following command tail /var/log/apache2/error.log Its possible that the name of the apache error log is not error.log, but error_log (I’m a rhel guy not ubuntu so I can’t be precise).

Didnt know you meant the ‘tail’ command. Heck ill be honest im no linux guru so I didnt know there was a tail command. I can log into it now.

How do I make sure that the DHCP service installed with fog is disabled?

thanks,

[george1421]

@krassus Did you answer yes to install isc-dhcp server? If not you would issue this command prompt
sudo systemctl disable isc-dhcp-server
sudo systemctl stop isc-dhcp-server

[Krassus]

@sebastian-roth said in Going to Management page and get blank screen, any help would be great. Thanks:

@Krassus Take a look at the apache error log (see my signature!) and post log messages here.

Thank you!

[Krassus]

@george1421 said in Going to Management page and get blank screen, any help would be great. Thanks:

@krassus Did you answer yes to install isc-dhcp server? If not you would issue this command prompt
sudo systemctl disable isc-dhcp-server
sudo systemctl stop isc-dhcp-server

I got no prompt in the installer to install DHCP services but I did see it say it was doing so.
I will run the below commands. Thank you again.

Right now I am doing a test capture. You guys are on it, this forum is great with how quick on responses are given and the notification system.

[george1421]

@krassus you can also review the settings that were selected when FOG was installed. The file is /opt/fog/.fogsettings file. The . is suppose to be there in front of fogsettings.

Also you need to ensure that these settings are correct since when you upgrade fog, the installer will use the settings in this file.

[Krassus]

@krassus said in Going to Management page and get blank screen, any help would be great. Thanks:

@george1421 said in Going to Management page and get blank screen, any help would be great. Thanks:

@krassus Did you answer yes to install isc-dhcp server? If not you would issue this command prompt
sudo systemctl disable isc-dhcp-server
sudo systemctl stop isc-dhcp-server

I got no prompt in the installer to install DHCP services but I did see it say it was doing so.
I will run the below commands. Thank you again.

Right now I am doing a test capture. You guys are on it, this forum is great with how quick on responses are given and the notification system.

Capture Look liked it work just fine. Pushing the image back was unsuccesful and never threw an error. Booting back into PXE to retry and this is what loads. Ideas?

[Krassus]

@krassus said in Going to Management page and get blank screen, any help would be great. Thanks:

@krassus said in Going to Management page and get blank screen, any help would be great. Thanks:

@george1421 said in Going to Management page and get blank screen, any help would be great. Thanks:

@krassus Did you answer yes to install isc-dhcp server? If not you would issue this command prompt
sudo systemctl disable isc-dhcp-server
sudo systemctl stop isc-dhcp-server

I got no prompt in the installer to install DHCP services but I did see it say it was doing so.
I will run the below commands. Thank you again.

Right now I am doing a test capture. You guys are on it, this forum is great with how quick on responses are given and the notification system.

Capture Look liked it work just fine. Pushing the image back was unsuccesful and never threw an error. Booting back into PXE to retry and this is what loads. Ideas?

I am going to make a new thread for this since it looks to be dead.