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Imaged used to work fine, now doesn't after a FOG update

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Windows Problems
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  • S
    SSECE
    last edited by Jul 25, 2017, 3:10 PM

    Server
    • FOG Version: 1.4.4
    • OS: CentOS 6.9
    Client
    • Service Version:
    • OS: Windows 10 Edu
    Description

    A couple windows images worked fine before a FOG update, but now both give an error “The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click ‘OK’ to restart the computer, and then restart the installation.” Windows was sysprepped before capture. I don’t believe the problem is with the image, as it worked fine before the update. This error persist across multiple machines, so I don’t believe it’s a hardware problem. Strangely, some older Windows 10 images DO seem to work.

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    • G
      george1421 Moderator
      last edited by george1421 Jul 25, 2017, 10:46 AM Jul 25, 2017, 4:45 PM

      What did you update from?

      My initial reaction is that when you prep’d these images for image capture you left the FOG Service enabled. With the fog service enabled it starts working too soon in the OOBE process and it reboots the target computer unexpectedly (as far as OOBE is concerned).

      This link explains what is required to be done before and after the image has been captured: https://wiki.fogproject.org/wiki/index.php?title=FOG_Client#FOG_Client_with_Sysprep

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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      • S
        SSECE
        last edited by Jul 25, 2017, 5:05 PM

        Version 1.3.X, but I’m not sure which one specifically. It was a trunk version. Captured an image of a working computer and put it on another and it works fine, so I think you may be on to something

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        • T
          Tom Elliott
          last edited by Jul 25, 2017, 6:54 PM

          This is definitely unrelated to a “FOG Update”, more something with how the image was stood up. If it worked in the past, it was most likely luck.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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