fogservice crash "Unhandled exception caught"
-
Server
- FOG Version: 1.4.4 svn 6077 & 1.4.0-RC-1 SVN 6069
- OS: ubuntu server 16.04.2
Client
- Service Version: 0.11.12 & 0.11.11
- OS: windows 10 1067 14393.1358
Description
First of all, sorry for my poor english.
Before sysprep, fog client is installed and working.
After sysprep service is reactivating correctly via SetupComplete.cmd, but then craches all the time (reboot, manual restart…)
I have this problem on 3 fog servers, on images that worked weeks ago…
The biggest thing changed on images is cumulative update KB4022715
Tried latest cumulative update, .net 4.7 with no success.200+ to deploy, help will be greatly appreciated !
Typical fog.log :
29/06/2017 16:57 Main Overriding exception handling 29/06/2017 16:57 Main Bootstrapping Zazzles 29/06/2017 16:57 Controller Initialize 29/06/2017 16:57 Zazzles Creating main thread 29/06/2017 16:57 Zazzles Service construction complete 29/06/2017 16:57 Controller Start 29/06/2017 16:57 Service Starting service 29/06/2017 16:57 Bus Became bus server 29/06/2017 16:57 Bus { "self": true, "channel": "Status", "data": "{\r\n \"action\": \"load\"\r\n}" } 29/06/2017 16:57 Bus Emmiting message on channel: Status 29/06/2017 16:57 Service Invoking early JIT compilation on needed binaries ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 29/06/2017 16:58 Client-Info Version: 0.11.11 29/06/2017 16:58 Client-Info OS: Windows 29/06/2017 16:58 Middleware::Authentication Waiting for authentication timeout to pass 29/06/2017 16:58 Middleware::Communication Download: http://fog-server/fog/management/other/ssl/srvpublic.crt 29/06/2017 16:58 Data::RSA FOG Server CA cert found 29/06/2017 16:58 Middleware::Authentication Cert OK 29/06/2017 16:58 Middleware::Communication POST URL: http://fog-server/fog/management/index.php?sub=requestClientInfo&authorize&newService 29/06/2017 16:58 Middleware::Response Success 29/06/2017 16:58 Middleware::Authentication Authenticated 29/06/2017 16:58 Bus Registering ParseBus in channel Power 29/06/2017 16:58 Middleware::Communication URL: http://fog-server/fog/management/index.php?sub=requestClientInfo&configure&newService&json 29/06/2017 16:58 Middleware::Response Success 29/06/2017 16:58 Middleware::Communication URL: http://fog-server/fog/management/index.php?sub=requestClientInfo&mac=6C:4B:90:04:2B:7F||00:00:00:00:00:00:00:E0&newService&json 29/06/2017 16:58 Middleware::Response Success 29/06/2017 16:58 Middleware::Communication URL: http://fog-server/fog/service/getversion.php?clientver&newService&json 29/06/2017 16:58 Middleware::Communication URL: http://fog-server/fog/service/getversion.php?newService&json 29/06/2017 16:58 Service Creating user agent cache 29/06/2017 16:58 Middleware::Response Module is disabled globally on the FOG server 29/06/2017 16:58 Middleware::Response Module is disabled globally on the FOG server 29/06/2017 16:58 Middleware::Response Module is disabled globally on the FOG server 29/06/2017 16:58 Service Initializing modules 29/06/2017 16:58 Log Unhandled exception caught 29/06/2017 16:58 Log Terminating: True 29/06/2017 16:58 Log Hash code: 42299949Crash log
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_FOGService.exe_77d683551bcdfba5dcddada6c615c99e99e5e9d5_8738735d_2c8cd3f9\Report.wer :
Version=1 EventType=CLR20r3 EventTime=131432222876535108 ReportType=2 Consent=1 ReportIdentifier=4a382791-5cdc-11e7-8b2c-6c4b90042b7f IntegratorReportIdentifier=a1369606-7abd-433d-a741-ef385c738ee8 WOW64=1 NsAppName=FOGService.exe AppSessionGuid=00000bc8-0000-0022-df81-c2fae8f0d201 TargetAppId=W:0000965ce121abb7395035b601038d4b9fa900000904!0000ad3e4261875eeb7657e0a852df8523361de80c9c!FOGService.exe TargetAppVer=2017//03//17:16:41:40!fbfd!FOGService.exe BootId=4294967295 Response.type=4 Sig[0].Name=Signature du problème 01 Sig[0].Value=FOGService.exe Sig[1].Name=Signature du problème 02 Sig[1].Value=0.0.0.0 Sig[2].Name=Signature du problème 03 Sig[2].Value=58cc11c4 Sig[3].Name=Signature du problème 04 Sig[3].Value=Quartz Sig[4].Name=Signature du problème 05 Sig[4].Value=2.4.1.0 Sig[5].Name=Signature du problème 06 Sig[5].Value=57bd33ab Sig[6].Name=Signature du problème 07 Sig[6].Value=7c3 Sig[7].Name=Signature du problème 08 Sig[7].Value=5c Sig[8].Name=Signature du problème 09 Sig[8].Value=System.IO.FileLoadException DynamicSig[1].Name=Version du système DynamicSig[1].Value=10.0.14393.2.0.0.256.48 DynamicSig[2].Name=Identificateur de paramètres régionaux DynamicSig[2].Value=1036 DynamicSig[22].Name=Information supplémentaire n° 1 DynamicSig[22].Value=2beb DynamicSig[23].Name=Information supplémentaire n° 2 DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46 DynamicSig[24].Name=Information supplémentaire n° 3 DynamicSig[24].Value=658c DynamicSig[25].Name=Information supplémentaire n° 4 DynamicSig[25].Value=658c5b10bf6dac71bf33c5470aab5cba UI[2]=C:\Program Files (x86)\FOG\FOGService.exe UI[5]=Rechercher une solution en ligne (recommandé) UI[6]=Rechercher une solution plus tard (recommandé) UI[7]=Fermer UI[8]=FOGService.exe a cessé de fonctionner et a été arrêté UI[9]=Un problème est à l’origine du dysfonctionnement de cette application. Windows vous préviendra si une solution est disponible. UI[10]=&Fermer LoadedModule[0]=C:\Program Files (x86)\FOG\FOGService.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[5]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[7]=C:\WINDOWS\System32\sechost.dll LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[9]=C:\WINDOWS\System32\SspiCli.dll LoadedModule[10]=C:\WINDOWS\System32\CRYPTBASE.dll LoadedModule[11]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[12]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll LoadedModule[13]=C:\WINDOWS\System32\SHLWAPI.dll LoadedModule[14]=C:\WINDOWS\System32\combase.dll LoadedModule[15]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[16]=C:\WINDOWS\System32\GDI32.dll LoadedModule[17]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[18]=C:\WINDOWS\System32\USER32.dll LoadedModule[19]=C:\WINDOWS\System32\win32u.dll LoadedModule[20]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[21]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[22]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll LoadedModule[23]=C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll LoadedModule[24]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\a8ad9c1eb84ee05773b04b298573fa35\mscorlib.ni.dll LoadedModule[25]=C:\WINDOWS\System32\ole32.dll LoadedModule[26]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll LoadedModule[27]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[28]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[29]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System\603a3bab60d64169412e83e06d7bac68\System.ni.dll LoadedModule[30]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Serv759bfb78#\42cf6c4bff2cdf34e362267f66c9bf5e\System.ServiceProcess.ni.dll LoadedModule[31]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll LoadedModule[32]=C:\WINDOWS\system32\rsaenh.dll LoadedModule[33]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[34]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Core\ef8d0d1ee6432515fff7f11d91eaf368\System.Core.ni.dll LoadedModule[35]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Numerics\c8e6333b12f5ea1252b6d7800e7931de\System.Numerics.ni.dll LoadedModule[36]=C:\WINDOWS\System32\shell32.dll LoadedModule[37]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[38]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[39]=C:\WINDOWS\System32\powrprof.dll LoadedModule[40]=C:\WINDOWS\System32\shcore.dll LoadedModule[41]=C:\WINDOWS\System32\profapi.dll LoadedModule[42]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Microsoft.CSharp\97075863c4004de9c1cd8c4d690e1e14\Microsoft.CSharp.ni.dll LoadedModule[43]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Dynamic\757d21f3949f8d2d82eb40b64d67509d\System.Dynamic.ni.dll LoadedModule[44]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Configuration\3d80ae4a3a0aa7f6933fbe8c5922a473\System.Configuration.ni.dll LoadedModule[45]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xml\a771d2428d6b5c8ca9ab6c393e26ee3c\System.Xml.ni.dll LoadedModule[46]=C:\WINDOWS\System32\ws2_32.dll LoadedModule[47]=C:\WINDOWS\system32\mswsock.dll LoadedModule[48]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\perfcounter.dll LoadedModule[49]=C:\WINDOWS\SYSTEM32\pdh.dll LoadedModule[50]=C:\Windows\System32\aspnet_counters.dll LoadedModule[51]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_perf.dll LoadedModule[52]=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_perf.dll LoadedModule[53]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_d08e1538442a243e\MSVCR80.dll LoadedModule[54]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[55]=C:\WINDOWS\SYSTEM32\rasman.dll LoadedModule[56]=C:\WINDOWS\System32\perfproc.dll LoadedModule[57]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runt73a1fc9d#\183bd383b402cf2a8d8d180ce5d36a62\System.Runtime.Remoting.ni.dll LoadedModule[58]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[59]=C:\WINDOWS\SYSTEM32\rasapi32.dll LoadedModule[60]=C:\WINDOWS\SYSTEM32\rtutils.dll LoadedModule[61]=C:\WINDOWS\SYSTEM32\winhttp.dll LoadedModule[62]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll LoadedModule[63]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[64]=C:\WINDOWS\System32\NSI.dll LoadedModule[65]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL LoadedModule[66]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[67]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[68]=C:\WINDOWS\SYSTEM32\WINNSI.DLL LoadedModule[69]=C:\Windows\System32\rasadhlp.dll LoadedModule[70]=C:\WINDOWS\System32\fwpuclnt.dll LoadedModule[71]=C:\WINDOWS\System32\crypt32.dll LoadedModule[72]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[73]=C:\Windows\System32\MSISIP.DLL LoadedModule[74]=C:\WINDOWS\System32\coml2.dll LoadedModule[75]=C:\Windows\System32\wshext.dll LoadedModule[76]=C:\Windows\System32\AppxSip.dll LoadedModule[77]=C:\WINDOWS\SYSTEM32\OpcServices.DLL LoadedModule[78]=C:\WINDOWS\SYSTEM32\urlmon.dll LoadedModule[79]=C:\WINDOWS\SYSTEM32\XmlLite.dll LoadedModule[80]=C:\WINDOWS\SYSTEM32\iertutil.dll LoadedModule[81]=C:\Windows\System32\WindowsPowerShell\v1.0\pwrshsip.dll LoadedModule[82]=C:\Windows\System32\EsdSip.dll LoadedModule[83]=c:\Program Files (x86)\Microsoft Silverlight\xapauthenticodesip.dll LoadedModule[84]=C:\WINDOWS\SYSTEM32\gpapi.dll LoadedModule[85]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Security\9df4e2b15ccdd1180fbd9d30b17e5dd0\System.Security.ni.dll LoadedModule[86]=C:\WINDOWS\SYSTEM32\DPAPI.dll LoadedModule[87]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\687dc34f436f621648d97bcec377f33c\System.Runtime.Serialization.ni.dll LoadedModule[88]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Xml.Linq\60e047b813a4603cf5c02652c88a17a0\System.Xml.Linq.ni.dll LoadedModule[89]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\System.Data\c93c27a2837219668b8a45fb74f0ad34\System.Data.ni.dll LoadedModule[90]=C:\WINDOWS\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll LoadedModule[91]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[92]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsecimpl.dll LoadedModule[93]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.447_none_5507ded2cb4f7f4c\COMCTL32.dll LoadedModule[94]=C:\WINDOWS\System32\imagehlp.dll LoadedModule[95]=C:\WINDOWS\SYSTEM32\cryptnet.dll LoadedModule[96]=C:\WINDOWS\SYSTEM32\webio.dll LoadedModule[97]=C:\WINDOWS\System32\schannel.dll LoadedModule[98]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll LoadedModule[99]=C:\WINDOWS\SYSTEM32\ncrypt.dll LoadedModule[100]=C:\WINDOWS\SYSTEM32\NTASN1.dll LoadedModule[101]=C:\WINDOWS\system32\ncryptsslp.dll LoadedModule[102]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll FriendlyEventName=Fonctionnement arrêté ConsentKey=CLR20r3 AppName=FOGService.exe AppPath=C:\Program Files (x86)\FOG\FOGService.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=8BF9B7C9B103484C92848B6DF50D4C6F MetadataHash=1865267072 -
@cger said in fogservice crash "Unhandled exception caught":
The biggest thing changed on images is cumulative update KB4022715
200+ to deploy, help will be greatly appreciated !Because your workload is pressing, I’d say in the mean time to remove that update from the image & try again. This means uninstalling it from your golden machine and capturing a new image, keep the old image still though.
Try that out, see if it works. You can always apply the update later.
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Or install the update, then install the client. I’ve seen things like this before and that’s how I addressed the issue. Uninstall the client. Perform update, Reinstall the client. This way the .NET framework is readily accessible before the client is installed. Of course this worked for my case, this doesn’t mean 4.7 isn’t breaking something, or that it will make the client start working, but at least it’s more information we can work from.
“Remove update, all works” (Yay/Nay)?
“Update the .NET Framework, reinstall client, all works” (Yay/Nay)?
