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Imaging Jobs Freezing

Scheduled Pinned Locked Moved Unsolved
FOG Problems
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  • G
    george1421 Moderator @Sebastian Roth
    last edited by george1421 Jun 14, 2017, 6:42 AM Jun 14, 2017, 12:41 PM

    @Sebastian-Roth said in Imaging Jobs Freezing:

    Usually FOS does not spawn a second one because there is no need to. In this case I thought this might be helpful for the first time.

    Really nice, we could have used that for the switch console test, to see if the target was freezing or just the session was hanging. Thanks!!

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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    • A
      atarone @Sebastian Roth
      last edited by Jun 14, 2017, 3:07 PM

      @Sebastian-Roth
      @george1421 So I updated init.xz with the one created by Sebastian-Roth and now images deploy, but Windows no longer boots after imaging. So i did a capture job thinking that the image is just messed. It did the capture but returned errors trying to update the database using the username “fog”. I tested that login and it is still the default. What password is it trying to use and could this be the root cause of my deployments freezing?

      Thanks,

      Anthony

      1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator
        last edited by Jun 15, 2017, 7:29 AM

        @atarone said in Imaging Jobs Freezing:

        So I updated init.xz with the one created by Sebastian-Roth and now images deploy

        This all sounds totally weird! Is this in your small simple test environment? The only thing I did was downloading the most current init.xz and adding this one line to /etc/inititab:

        tty2::askfirst:-/bin/bash
        

        From my point of view it’s impossible that this change is actually solving your freezing problem!

        but Windows no longer boots after imaging.

        Which error do you see? Please post a picture!

        It did the capture but returned errors trying to update the database using the username “fog”. I tested that login and it is still the default. What password is it trying to use and could this be the root cause of my deployments freezing?

        Check this wiki page about database password. Again I highly doubt that this could cause the freezing!

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        A 1 Reply Last reply Jun 15, 2017, 3:19 PM Reply Quote 1
        • A
          atarone @Sebastian Roth
          last edited by Jun 15, 2017, 3:19 PM

          @Sebastian-Roth
          @george1421

          This has been the weirdest issue since day one haha. This is all being done in the production environment. I got the password stuff sorted out. Below is what the target is doing. This occurs anytime FOG turns over booting to the OS.

          0_1497539991396_IMG_3889.JPG

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Jun 15, 2017, 3:36 PM

            @atarone I am not really sure where this is taking us. Would you mind testing with the provided init.xz file (second virtual terminal) over and over till you run into the freezing issue again. Then see if you can still switch terminals. If freezes don’t occur anymore then you might want to go back to the init.xz you had before and try again. Maybe there was something screwed with that initrd you had. Would be good to rule that out.

            I am not sure about your other issue. Looks like deploy is not properly working. Is this a complete new image your uploaded freshly? Could you please run a debug deploy task on this client again (like when you schedule a normal deploy but tick the checkbox for debug). When you get to the shell run fdisk -l /dev/sda and post a clear picture of that here.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            A 1 Reply Last reply Jun 15, 2017, 4:21 PM Reply Quote 0
            • A
              atarone @Sebastian Roth
              last edited by Jun 15, 2017, 4:21 PM

              @Sebastian-Roth Below is the screenshots from the fdisk -l

              0_1497543590148_IMG_3891.JPG
              0_1497543597341_IMG_3892.JPG

              I will be running the tests shortly with old init.xz and will get back to you.

              Thanks,

              Anthony

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Jun 15, 2017, 7:56 PM

                @atarone So the partition table on sda (first HD) looks pretty straight forward. I don’t think there is much that can go wrong. Why did you run fdisk -l /dev/sda1? Just out of curiosity or by intention? There shouldn’t be a partition table within the first partition I reckon. But maybe that’s just a coincidence?!

                Can you please post a picture (or text output) when running the following commands on your FOG server:

                ls -al /images/Vertix
                cat /images/Vertix/d1.partitions
                cat /images/Vertix/d1.minimum.partitions
                cat /images/Vertix/d1.fixed_size_partitions
                

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                A 1 Reply Last reply Jun 15, 2017, 8:05 PM Reply Quote 0
                • A
                  atarone @Sebastian Roth
                  last edited by Jun 15, 2017, 8:05 PM

                  @Sebastian-Roth The deployments started freezing again with the new init.xz and the old one.

                  Below are the screen captures you requested:

                  ls -al Vertix
                  total 9526116
                  drwxrwxrwx 2 fog root 4096 Jun 15 11:07 .
                  drwxrwxrwx 11 fog root 4096 Jun 15 11:07 …
                  -rwxrwxrwx 1 root root 1 Jun 15 10:21 d1.fixed_size_partitions
                  -rwxrwxrwx 1 root root 512 Jun 15 10:21 d1.mbr
                  -rwxrwxrwx 1 root root 132 Jun 15 10:21 d1.minimum.partitions
                  -rwxrwxrwx 1 root root 15 Jun 15 10:21 d1.original.fstypes
                  -rwxrwxrwx 1 root root 0 Jun 15 10:21 d1.original.swapuuids
                  -rwxrwxrwx 1 root root 9754708186 Jun 15 11:07 d1p1.img
                  -rwxrwxrwx 1 root root 132 Jun 15 10:21 d1.partitions

                  cat /images/Vertix/d1.partitions
                  label: dos
                  label-id: 0x708be90c
                  device: /dev/sda
                  unit: sectors

                  /dev/sda1 : start= 63, size= 78134424, type=7, bootable

                  cat /images/Vertix/d1.minimum.partitions
                  label: dos
                  label-id: 0x708be90c
                  device: /dev/sda
                  unit: sectors

                  /dev/sda1 : start= 63, size= 24918072, type=7, bootable

                  cat /images/Vertix/d1.fixed_size_partitions

                  fogadmin@INC-FOG01:~$

                  I think I have found part of it given this output. Please let me know.

                  Thanks,

                  Anthony

                  S 1 Reply Last reply Jun 15, 2017, 8:20 PM Reply Quote 0
                  • S
                    Sebastian Roth Moderator @atarone
                    last edited by Sebastian Roth Jun 15, 2017, 2:21 PM Jun 15, 2017, 8:20 PM

                    @atarone said in Imaging Jobs Freezing:

                    The deployments started freezing again with the new init.xz and the old one.

                    Are you able to switch between virtual terminal one and two (as described earlier) when deployment freezes?

                    The numbers in the outputs you posted look pretty ok to me. I can’t see where things are going wrong here yet.

                    I think I have found part of it given this output. Please let me know.

                    What do you mean by that?

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    A 1 Reply Last reply Jun 15, 2017, 8:24 PM Reply Quote 0
                    • A
                      atarone @Sebastian Roth
                      last edited by Jun 15, 2017, 8:24 PM

                      @Sebastian-Roth “I think I have found part of it given this output. Please let me know.” I though that last output capture being blank may have been a problem, but you said all looks good to you. I am unable to switch between the VTYs.

                      Thanks,

                      Anthony

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                      • S
                        Sebastian Roth Moderator
                        last edited by Jun 15, 2017, 8:31 PM

                        @atarone said in Imaging Jobs Freezing:

                        I am unable to switch between the VTYs.

                        So the client really seems to fully freeze. What if you hit caps lock by the way. Does the LED on the keyboard change state when it hangs? Just want to make sure…

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • S
                          Sebastian Roth Moderator
                          last edited by Sebastian Roth Jun 15, 2017, 2:57 PM Jun 15, 2017, 8:57 PM

                          As well, could you please try this: Boot the client into deploy task using the new init.xz as normal. As FOG starts to prepare the disk for imaging (before the blue partclone screen) switch to VT2 (Ctrl+Alt+F2) and run this command: tail -f /var/log/messages. Just let it sit there. You should see all (kernel) messages coming in. Maybe this will give us a hint on what’s causing the hang. Please take a picture and upload here.

                          Unfortunately you can’t see when it freezes while you are in VT2 but you can run a ping from another machine to check if the client is still alive…

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          A 1 Reply Last reply Jun 20, 2017, 6:50 PM Reply Quote 0
                          • A
                            atarone @Sebastian Roth
                            last edited by Jun 20, 2017, 6:50 PM

                            @Sebastian-Roth Do you have a VT2 version for init_32.xe? I can only use the NCR and they are 32 bit.

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by Sebastian Roth Jun 20, 2017, 1:38 PM Jun 20, 2017, 7:37 PM

                              @atarone Yes, no problem. Find a fresh version of both 32 bit and 64 bit in the same place.

                              @Tom-Elliott What do you think about adding a virtual terminal to the official initrds? Would this use too much resources on the clients for no reason?

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              T A 2 Replies Last reply Jun 20, 2017, 7:45 PM Reply Quote 0
                              • T
                                Tom Elliott @Sebastian Roth
                                last edited by Jun 20, 2017, 7:45 PM

                                @Sebastian-Roth I don’t think it would. I think it’s just the access to those terminals can be rather limited, which is all the more reason I added the openssh utils. Anybody can remote in much easier than have a device that’s having issues right next to them the whole time.

                                Using the openssh elements of it all allow us (devs and what not) to remote in and ssh in to see the machine too.

                                Pair the postinit scripts with a means to associate the root password and you don’t even, fully, need debug mode to test things (though I’ll admit you’d be strained for time to get information).

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                • S
                                  Sebastian Roth Moderator
                                  last edited by Jun 20, 2017, 9:30 PM

                                  @Tom-Elliott You are absolutely right about SSH being the more advanced method to get access to such a client. But in this case when network connection is lost or it actually freezes it’s quite handy I suppose. On the other hand, I see that we never ever had such a case yet. So maybe just leave it.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • A
                                    atarone @Sebastian Roth
                                    last edited by Jun 22, 2017, 7:00 PM

                                    @Sebastian-Roth Thanks! What is the key combination to switch VTY lines? I am unable to switch them using CTRL-ALT-Fx or any other combination of those keys.

                                    Thanks!

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                                    • S
                                      Sebastian Roth Moderator
                                      last edited by Jun 22, 2017, 8:03 PM

                                      @atarone You mean you aren’t able to switch even when the imaging did not freeze yet? Yeah, Ctrl+Alt+Fx is the key…

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      A 1 Reply Last reply Jun 22, 2017, 8:24 PM Reply Quote 0
                                      • A
                                        atarone @Sebastian Roth
                                        last edited by Jun 22, 2017, 8:24 PM

                                        @Sebastian-Roth Correct. I am not able to switch when using CTRL-ALT-Fx.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by Sebastian Roth Jun 22, 2017, 4:22 PM Jun 22, 2017, 8:48 PM

                                          @atarone Before or after it freezes??

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          A 1 Reply Last reply Jun 27, 2017, 2:06 PM Reply Quote 0
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