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    Unable to save settings in FOG configuration

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • F
      Flavalf
      last edited by

      Server
      • FOG Version: 1.4
      • OS: Debian 8
      Client
      • Service Version:
      • OS:
      Description

      Hi, I’ve got a very annoying issue. As I tried to make multicast works, I’ve changed some parameters in FOG settings. But now, I can’t save any of the changes in fields, in any section. The page takes time to actualize, the pop up “Settings Successfully stored!” appears but no change is saved !
      In other sections, like host editing, changes are OK.
      I don’t think there’s a “lock” function, so it maybe an apache problem ?
      I’ve run again the 1.4.0 installer and rebooted, no success …
      .
      I guess it’s an apache problem

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by

        Make a change like you posted about then tail the apache error log to see what error its throwing. For debian I think the error log is called error.log and its in the /etc directory somewhere (sorry I’m rhel guy). You can also view the apache error log in the fog configuration -> log viewer area.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        1 Reply Last reply Reply Quote 0
        • F
          Flavalf
          last edited by Flavalf

          Sadly, no error related to FOG in apache error.log …
          I also checked the mysql DB with

          mysqlcheck -r fog
          

          Everything is OK …

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Sebastian Roth

            @Flavalf Maybe the log viewer is an issues as well. Please check the apache error logs on your FOG server. See my signature on where to find those…

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            F 1 Reply Last reply Reply Quote 0
            • F
              Flavalf @Sebastian Roth
              last edited by Flavalf

              @Sebastian-Roth No, they’re exactly the same…

              Indeed, the apache logs weren’t displayed in my fog web gui til these days …

              1 Reply Last reply Reply Quote 0
              • F
                Flavalf
                last edited by Flavalf

                I tried to change directly in DB : for example :

                update globalSettings set settingValue='1' where settingKey='FOG_INACTIVITY_TIMEOUT';
                exit;
                

                and it works !

                But still not with the webGUI

                1 Reply Last reply Reply Quote 0
                • F
                  Flavalf
                  last edited by Flavalf

                  Well, after upgrading tonight to 1.4.1, I can now save the changes in FOG settings …
                  I think this topic can be marked “solved” …

                  1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott
                    last edited by

                    Nothing changed in regards to that. I suspect, however, it was related to a ton of “slashes” that made the query larger than it could be to actually perform the update.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
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