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    Fog Upgrade Problems

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    FOG Problems
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    • Tom ElliottT
      Tom Elliott @garysaxon
      last edited by

      @garysaxon Then something is not right with your setup.

      Can you show us exactly what you’re doing?

      The “Answer not recognized” is likely a part of the problem.

      How are you running the installer?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @Tom Elliott
        last edited by

        @Tom-Elliott would posting the .fogsettings file be of any help (of course with the passwords removed)? Maybe the sins of the OP’s past are coming back to haunt him.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        Tom ElliottT G 2 Replies Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @george1421
          last edited by

          @george1421 It’d be worth while sure. But from what I can tell, it’s not even making it that far, currently.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • G
            garysaxon @george1421
            last edited by

            @george1421

            Where is that file located?

            Tom ElliottT george1421G 2 Replies Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @garysaxon
              last edited by

              @garysaxon Can you PLEASE tell us exactly how you’re running the installer first?

              The location of the file is /opt/fog/.fogsettings

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @garysaxon
                last edited by

                @garysaxon I know its probably much, but can we get a screen shot or image of the command line you are using before you press the enter key? We have to rule out the obvious stuff before going to dig under the hood.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                G 1 Reply Last reply Reply Quote 0
                • G
                  garysaxon @george1421
                  last edited by

                  @george1421

                  I have tried several diffent waysbut all come back with same error: Here are the commands I tried first

                  cd /opt
                  sudo wget http://downloads.sourceforge.net/freeghost/fog_1.3.5.tar.gz
                  sudo tar -xvzf fog_1.3.5.tar.gz
                  cd fog_1.3.5/
                  cd bin
                  sudo ./installfog.sh

                  G Tom ElliottT 2 Replies Last reply Reply Quote 0
                  • G
                    garysaxon @garysaxon
                    last edited by

                    @garysaxon

                    I also tried :

                    sudo -i
                    git clone https://github.com/FOGProject/fogproject.git /opt/fogproject
                    cd /opt/fogproject
                    git checkout dev-branch
                    cd bin
                    ./installfog.sh

                    george1421G 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @garysaxon
                      last edited by

                      @garysaxon Please run the git form.

                      sudo -i
                      cd /opt/fogproject
                      git pull
                      git checkout dev-branch
                      git pull
                      cd bin
                      ./installfog.sh -y
                      

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @garysaxon
                        last edited by

                        @garysaxon Taking this a slightly different direction: What operating system is the FOG server using?

                        The commands you are using ARE the right ones. So the error message is not easy to understand. We need to look about for another reason.

                        Once you try Tom’s commands the next step is seeing what is in the .fogsettings file.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        G 1 Reply Last reply Reply Quote 0
                        • G
                          garysaxon @Tom Elliott
                          last edited by

                          @Tom-Elliott

                          Same error with those commands

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @garysaxon
                            last edited by

                            @garysaxon
                            What’s output of:

                            cat /opt/fog/.fogsettings | grep 'osid='
                            

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            george1421G 1 Reply Last reply Reply Quote 0
                            • G
                              garysaxon @george1421
                              last edited by

                              @george1421

                              I am using ubuntu 14.04

                              1 Reply Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @Tom Elliott
                                last edited by

                                @Tom-Elliott OK, I think we got it going now.

                                We first tried to get it installed before lunch. The install was running super slow and the OP had to leave for a bit so we just let it run. When he came back the install failed and the fog installer failed to write the .fogsettings file.

                                So I deleted the installer logs and reran the installer. This time the installer ran to completion and the db schema was updated. We were able to log into the web console and I confirmed that the storage node was configured with the same password as we gave the installer. At this time fog appears to be installed and running correctly with all of the expected services up and running.

                                You may need to see if you can trap what was going on with the .fogsettings file. The file existed but was empty ( 0 ) bytes. That empty byte file is where I suspect the “Sorry, answer not recognized” message was coming from (nothing to parse).

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                G 1 Reply Last reply Reply Quote 1
                                • Tom ElliottT
                                  Tom Elliott
                                  last edited by

                                  I don’t know why .fogsettings file was 0, but this is certainly the problem. There’s 2 points where the “Sorry, answer not recognized” pops up.

                                  First, if the OSID of the installer system is not available it will print the message and exit out as you saw.

                                  Second, If the (Yes, No) wasn’t answered it would give the same thing.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    garysaxon @george1421
                                    last edited by

                                    @george1421 Hey George, this is Hamilton, on behalf of Gary, I work with him at this site. Although the management console comes up and you can log into it, we are having trouble pulling down images. We can register the host to the server and select an image, but the pc just reboots again. The last message it gives is “Attempting to deploy image, using partclone”

                                    Thanks in advance,

                                    -Hamilton

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @garysaxon
                                      last edited by

                                      @garysaxon How was the image captured? It sounds like partclone is getting a file it doesn’t like so it just blows up.

                                      After you get the “Attempting to deploy image, using partclone” is there any other message? Or does it just reboot?

                                      On your fog server can you run this command and post the results here
                                      ls -la /images/<image_name> You will need to replace <image_name> with the actual name of the image you are trying to deploy.

                                      Also in that image directory there should be a file called d1.partitions can you run this command cat /images/<image_name>/d1.partitions and post it here.

                                      And finally does partclone start at all? Does it get to a certain point and then blow up?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      G 1 Reply Last reply Reply Quote 0
                                      • G
                                        garysaxon @george1421
                                        last edited by

                                        @george1421

                                        *The image was captured using partclone

                                        *It just reboots, there is not additional error message

                                        *ls -la /images/SENIOR2017FINAL results:
                                        "No such file or directory

                                        *But when I run “ls -la /images/”…I see the list of images and i see SENIOR2017FINAL

                                        *Partclone does not start at all

                                        george1421G 1 Reply Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator @garysaxon
                                          last edited by

                                          @garysaxon said in Fog Upgrade Problems:

                                          *ls -la /images/SENIOR2017FINAL results:
                                          "No such file or directory

                                          Well this is going to be a problem. If you are trying to deploy an image and the files don’t exist then partclone is not going to be happy.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott
                                            last edited by

                                            I would think something was either lost, or another disk/volume was mounted as the /images in the past.

                                            THe Folder is not enough. You may need to re-capture the image first.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            G 1 Reply Last reply Reply Quote 0
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