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Deployed image boots up with boot/bcd error and BSOD

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  • H
    holydonut @Tom Elliott
    last edited by Apr 26, 2017, 3:03 AM

    @Tom-Elliott great thanks! updated to the latest RC so I’ll let you know how the deployment goes tomorrow

    G 1 Reply Last reply Apr 26, 2017, 9:57 AM Reply Quote 0
    • G
      george1421 Moderator @holydonut
      last edited by Apr 26, 2017, 9:57 AM

      @holydonut Sorry I had to leave last night, I would agree to update to the latest release to ensure this issue hasn’t already been addressed.

      I don’t use HP hardware so I can’t give driver pack guidance for those, but make sure your drivers are in inf format and not the .exe softpaqs.

      I do a similar process of building the reference image in a vm client using mdt. I don’t have any issues with Win7 deployments this way.

      Since you are capturing a bios (legacy) mode image, make sure your target computer is also in bios mode. You can’t capture a bios image and deploy it to a uefi system.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      H 1 Reply Last reply Apr 26, 2017, 2:15 PM Reply Quote 0
      • Q
        Quazz Moderator
        last edited by Apr 26, 2017, 12:39 PM

        BSOD 7B means boot device not accessible IIRC.

        Did you sysprep (with generalize switch) before capturing?

        If not, what might be happening is it is loading (assuming here) AHCI drivers. If say, your HP Z440 is set by default to use RAID, it will give this BSOD and be unable to continue.

        H 1 Reply Last reply Apr 26, 2017, 2:17 PM Reply Quote 0
        • H
          holydonut @george1421
          last edited by Apr 26, 2017, 2:15 PM

          @george1421 no problem, after updating to latest RC it still has same boot bcd error. Softpaq exe’s were already extracted and now I’m troubleshooting to see if its a driver issue now. Target computer has UEFI and legacy enabled, not sure if this matters since when I deploy a different image to it, it is fine.

          G 1 Reply Last reply Apr 26, 2017, 2:17 PM Reply Quote 0
          • G
            george1421 Moderator @holydonut
            last edited by Apr 26, 2017, 2:17 PM

            @holydonut said in Deployed image boots up with boot/bcd error and BSOD:

            Target computer has UEFI and legacy enabled

            What is its primary mode? I know some will boot either mode based on the boot media.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            H 1 Reply Last reply Apr 26, 2017, 2:25 PM Reply Quote 0
            • H
              holydonut @Quazz
              last edited by Apr 26, 2017, 2:17 PM

              @Quazz yes it was sysprepped with generalize option

              Q 1 Reply Last reply Apr 26, 2017, 2:21 PM Reply Quote 0
              • Q
                Quazz Moderator @holydonut
                last edited by Apr 26, 2017, 2:21 PM

                @holydonut I’d take a look at the BIOS then and take a look at the boot settings, there’s likely something going on there that’s causing this.

                1 Reply Last reply Reply Quote 0
                • H
                  holydonut @george1421
                  last edited by Apr 26, 2017, 2:25 PM

                  @george1421 I’m guessing legacy boot is default for network boot?
                  http://imgur.com/a/eJa4v

                  Q 1 Reply Last reply Apr 26, 2017, 2:26 PM Reply Quote 0
                  • Q
                    Quazz Moderator @holydonut
                    last edited by Apr 26, 2017, 2:26 PM

                    @holydonut You often have to explicitedly enable the UEFI network stack before you can use it as a boot option.

                    Try disabling UEFI and see if that works.

                    H 1 Reply Last reply Apr 26, 2017, 2:44 PM Reply Quote 0
                    • H
                      holydonut @Quazz
                      last edited by Apr 26, 2017, 2:44 PM

                      @Quazz no luck

                      1 Reply Last reply Reply Quote 0
                      • T
                        Tom Elliott
                        last edited by Apr 26, 2017, 2:48 PM

                        How about, removing drivers from the picture entirely first?

                        I’m assuming you’re using something like the drivers through postdownloadscripts? Sorry I’m not reading too far through this all.

                        If you have just the base image, no drivers, and test, do things appear to work smoothly? This will tell you immediately if it’s a driver issue or not.

                        Is it also possible the image as it was uploaded was uploaded improperly? (I don’t know if you already tried recapturing).

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        G 1 Reply Last reply Apr 26, 2017, 3:00 PM Reply Quote 0
                        • G
                          george1421 Moderator @Tom Elliott
                          last edited by george1421 Apr 26, 2017, 9:01 AM Apr 26, 2017, 3:00 PM

                          @Tom-Elliott I think with this specific system the issue is one of two.

                          1. The hardware is configured for raid mode where ahci may be more appropriate.
                          2. The Win7 image doesn’t contain the hardware driver for the disk controller.

                          The bluescreen stop message basically means that when windows switches to protected mode it can’t access the storage disk.

                          Does this HP computer have an nvme disk or m.2 disk installed?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          H 1 Reply Last reply Apr 26, 2017, 4:05 PM Reply Quote 1
                          • H
                            holydonut @george1421
                            last edited by Apr 26, 2017, 4:05 PM

                            @george1421 I removed the drivers from the image for the model, changed to ahci and still same error. Yes it has a NVME disk installed

                            G 1 Reply Last reply Apr 26, 2017, 4:33 PM Reply Quote 0
                            • G
                              george1421 Moderator @holydonut
                              last edited by Apr 26, 2017, 4:33 PM

                              @holydonut Ah nvme that might explain it. Did you add in the 2 hot fixes that are required for Win7 to see a nvme disk?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              H 1 Reply Last reply Apr 26, 2017, 7:12 PM Reply Quote 0
                              • H
                                holydonut @george1421
                                last edited by Apr 26, 2017, 7:12 PM

                                @george1421 thanks George, after installing the hot fixes I was able to deploy the image. Thanks for your help everyone!

                                1 Reply Last reply Reply Quote 0
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