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    Can't access FOG Management Portal after clean OS and FOG install

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    FOG Problems
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    • A
      acole
      last edited by

      This post is deleted!
      1 Reply Last reply Reply Quote 0
      • A
        acole @Wayne Workman
        last edited by

        @Wayne-Workman

        So, If I modify /opt/fog/.fogsettings to reflect the correct MySQL password, will that take care of it?

        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
        • T
          TRex
          last edited by

          FOG version: 1.3.4
          OS: Ubuntu Server 16.04 (virtual under Hyper-V)

          Clean install of Ubuntu Server (partitions formatted)
          Clean install of FOG

          The install process seems okay except for:

          • Copying new files to web folder…OK
            find: `/home//fog_web_1.3.4.BACKUP/management/other/´: No such file or directory
          • Creating config file…OK

          But when I get to:

          • You still need to install/update your database schema.
          • This can be done by opening a web browser and going to:

          http://IPaddress/fog/management

          • Press [Enter] key when database is updated/installed.

          I use a browser to go to the IP address and get the default Apache page, but if I add /fog/management I get a blank page with a 500 error.

          Firewall is disabled.

          The only databases listed in MySql are (1) information_schema, (2) mysql, (3) performance_schema, and (4) sys

          1 Reply Last reply Reply Quote 0
          • T
            TRex
            last edited by

            Perhaps a factor:
            /images
            is mounted at /dev/sda6

            1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott
              last edited by

              It has nothing to do with the /images location.

              The problem is to deal with localhost vs. 127.0.0.1

              Something switched on us apparently, as the code for handling alter user appears to have now changed in some way (even though the scripts handling this interaction hasn’t).

              I’ve added a bit of a fix hopefully in the working-1.3.5:
              https://github.com/FOGProject/fogproject/commit/9acc65bcb9fa6ea50facfc38615f7400b0afcc26#diff-c7d534e343a3d117623765442be0d709

              I don’t know if it will work, but I suspect it will make things a little bit more managable.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              T 1 Reply Last reply Reply Quote 0
              • Wayne WorkmanW
                Wayne Workman @acole
                last edited by

                @acole said in Can't access FOG Management Portal after clean OS and FOG install:

                @Wayne-Workman

                So, If I modify /opt/fog/.fogsettings to reflect the correct MySQL password, will that take care of it?

                Changing stuff inside of /opt/fog/.fogsettings and then re-running the fog installer will make the settings you set become ‘in use’, plus the installer will re-use these settings the next time it’s run, be it this version of FOG or a future one.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                1 Reply Last reply Reply Quote 0
                • T
                  TRex @Tom Elliott
                  last edited by

                  @Tom-Elliott
                  Would installing an earlier version (after re-installing OS) work? I’m not sure how I would install a RC, don’t even know if your addition has been added to RC.

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott @TRex
                    last edited by

                    @TRex No.

                    I think if you’re willing to jump around, please jump to what will be released soon, vs going back and forth. I don’t jump back and forth unless I absolutely have to and only to find a specific cause of a change.

                    Since I know the ALTER user stuff hasn’t changed for quite a while, the only other thing I can think is a change in Ubuntu’s layout structures. This caused a change in representation to mysql for localhost which is why you see the code change I’ve added in the earlier posting. I’ve made this change based on my own findings in an attempt to help correct any potential issues in the future regarding localhost/127.0.0.1 representation.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    T 2 Replies Last reply Reply Quote 0
                    • T
                      TRex @Tom Elliott
                      last edited by

                      @Tom-Elliott
                      Using the instructions at https://wiki.fogproject.org/wiki/index.php?title=Installation#Current_development_version I ran the installation. The only problem I noted during installation was a failure of backing up database. There was no prompt for ‘Press [Enter] key when database is updated/installed.’ I still get a blank page when trying to go to http://<ipaddress>/fog/management and mysql still shows the same four databases (none for FOG).

                      1 Reply Last reply Reply Quote 0
                      • T
                        TRex @Tom Elliott
                        last edited by

                        @Tom-Elliott
                        Just installed version 1.3.3 / SVN Revision: 6061 — installed without a hitch.

                        1 Reply Last reply Reply Quote 0
                        • C
                          callmechewy @Tom Elliott
                          last edited by

                          @Tom-Elliott
                          Running that command, I get - Status: inactive

                          I’m seeing the same issue with Ubuntu 14.04 and 16.04 in a VMware environment with 1.3.4.

                          1 Reply Last reply Reply Quote 0
                          • E
                            EricZ @Tom Elliott
                            last edited by

                            @Tom-Elliott I’m having the same problem after a new install using CentOS. I tried running sudo ufw status but it says the command isn’t found. The website wouldn’t work during or after install.

                            Tom ElliottT george1421G 2 Replies Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @EricZ
                              last edited by

                              @EricZ Seeing as this post if from 2017, can you provide more details and start a new thread?

                              For example:
                              What version of fog are you installing?

                              What CentOS version is installed?

                              When, and where is UFW referenced for a CentOS installation to begin with?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              E 1 Reply Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @EricZ
                                last edited by

                                @EricZ said in Can't access FOG Management Portal after clean OS and FOG install:

                                I tried running sudo ufw status

                                ufw is a Ubuntu “thing”, under centos its systemctl status firewalld. To follow on what Tom said, since this thread is 2 years old, please create a new thread because your conditions are probably different. Include enough detail so we know how you have things setup.

                                In your case I would ensure that selinux is set to permissive and you issue a systemctl disable firwalld then reboot the system and rerun the FOG installer one more time.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                1 Reply Last reply Reply Quote 0
                                • E
                                  EricZ @Tom Elliott
                                  last edited by

                                  @Tom-Elliott Please ignore my previous post about this. I gave up on my current installation and reinstalled CentOS 8 and then tried to reinstall FOG again. I found a very useful Wiki article for CentOS7 and followed that. I posted a new issue elsewere in the forum so this particular problem no longer exists after a system re-install. I would post a new thread but I don’t know how. I don’t use forms much so I don’t know enough about them. To be honest, I wasn’t expecting folks to be so responsive on here (based on my previous experience with message boards) and I thank you for taking the time to reply.

                                  1 Reply Last reply Reply Quote 0
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