• Recent
    • Unsolved
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Dell Precision 5510 issues

    Scheduled Pinned Locked Moved
    Hardware Compatibility
    2
    9
    2.9k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      Andrew134
      last edited by

      Hello Guys,
      I am having problems getting a Dell Precision 5510 into inventory. It uses a Thunderbolt Ethernet connector which is one oddity with this Laptop. It says there is an error has been detected! cannot find disk on system (getHardDisk.) Args Passed:
      I tried updating the bzImage but it does not seem to have changed my Kernel Version in fog itself. I am running Version 1.3.0-RC-1 and bzImage 4.6.4
      Thanks in advance.

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by

        That bzImage version looks suspiciously low. The current bzImage is 4.9.0. You should be able to update the kernel versions from the fog configuration page or

        wget  https://fogproject.org/kernels/bzImage
        wget  https://fogproject.org/kernels/bzImage32
        

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        A 1 Reply Last reply Reply Quote 1
        • A
          Andrew134 @george1421
          last edited by

          @george1421 Where do I put the files? Maybe I placed them in the wrong area

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @Andrew134
            last edited by

            @Andrew134 Sorry I should have included the path on the FOG server

            /var/www/html/fog/service/ipxe

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            A 1 Reply Last reply Reply Quote 0
            • A
              Andrew134 @george1421
              last edited by

              @george1421 I had placed the files in the wrong place before so thank you. However, the issue still persists even with the updated Kernal. Any ideas what may be going on?

              1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator
                last edited by george1421

                I wonder if this network adapter is being seeing as/akin to a usb network adapter??

                It’s also highly possible that the linux kernel itself does not support this network adapter.

                From personal experience with the 5510s, make sure you have the latest firmware installed. The early ones produced around Jul 2016 were a bit buggy to say the least. If I remember correctly those systems pxe booted into FOG without issue, maybe Dell changed their hardware build since then.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                A 1 Reply Last reply Reply Quote 1
                • george1421G
                  george1421 Moderator
                  last edited by

                  Duh, I just reread your OP and FOG can’t find the hard drive not the nic.

                  Lets manually register this P5510 with FOG.

                  Then setup a debug deploy to this system. When you setup the deploy make sure the debug checkbox is selected.

                  PXE boot the target computer, it should load the FOS engine right away.

                  After a few key presses you should be dropped to a command prompt.

                  from there lets key in lsblk and see what the FOS engine is seeing for the local storage disk.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                  1 Reply Last reply Reply Quote 1
                  • A
                    Andrew134 @george1421
                    last edited by

                    @george1421 I think I may have figured it out now.

                    I had to go into the BIOS and switch the Dell to Legacy boot options. I assumed it was ok because I was getting the menu to come up that shows all my fog options, normally I would never see the fog menu if it was not going to just work. For anyone whom may be looking for answers for this same issue, it was under Settings > General > Boot Sequence > Legacy in the Boot List Options box.

                    Thank you very much for the help George!

                    george1421G 1 Reply Last reply Reply Quote 0
                    • george1421G
                      george1421 Moderator @Andrew134
                      last edited by george1421

                      @Andrew134 I’m glad yo have it worked out.

                      FWIW: By default the P5510s are in uefi mode and has secure boot enabled. You can leave the P5510s in uefi mode if you disable secure boot (required for everything uefi that will be imaged by FOG) and send the uefi iPXE menu kernel to the uefi system “ipxe.efi” this is mandatory for all uefi systems not just the 5510.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                      1 Reply Last reply Reply Quote 0
                      • 1 / 1
                      • First post
                        Last post

                      193

                      Online

                      12.0k

                      Users

                      17.3k

                      Topics

                      155.2k

                      Posts
                      Copyright © 2012-2024 FOG Project