Failed Capture on Lenovo X250

[dadush91]

FOG Server

• FOG Version: 1.3.0
• OS: Ubuntu (Server) , Windows 7 (Target PC)

Client

• Service Version:
• OS:

Description

Hi,

I’m trying to capture an image of a Lenovo ThinkPad X250, but getting errors in the Reading Partition Tables.

i’m getting the following error:
############################################
An error has been detected!
############################################

Could not find partitions (/bin/fog.upload)
Args Passed:

The computer is registered and assigned to a Win7 image with a Single Disk.

I tried searching the wiki and forums about this error but couldn’t find any information.

Would be glad to get some help on that issue.

Thank You in advance,
Dor Dadush

[Tom Elliott]

can you post a picture of the error?

[dadush91]

@Tom-Elliott

Ofcourse!

Thanks!

[Wayne Workman]

@dadush91 Can you re-schedule the capture, but this time tick the box labeled as “Debug” on the confirmation page please.

This will cause the target host to boot into a debug environment, you’ll see some variable dumps on the screen, it’ll wait for you to press [ENTER] to continue after each of these. Eventually you’ll be at a linux shell. When you get there, type these commands one at a time and take photos of each one’s output, and please post those here.

lsblk
fdisk -l

[nihylo]

@Wayne-Workman I have the very same problem. Output of the commands :

I’m using VMware ESXi, with paravirtualized disk controller.

Thanks.

[Tom Elliott]

@nihylo wait, your /dev/sda is going to be only 8 GB?

[nihylo]

@Tom-Elliott Yes, I’m evaluating FOG and started small.

[Tom Elliott]

https://imgflip.com/i/1gtzd6

[Tom Elliott]

@nihylo Of note on your disk, there’s no partitions, is there already an OS on this disk?

[nihylo]

@Tom-Elliott Of course, a perfectly working Debian 8 setup.

[Wayne Workman]

@nihylo said in Failed Capture on Lenovo X250:

@Tom-Elliott Of course, a perfectly working Debian 8 setup.

I’m not so sure it’s perfectly working, and if it is, it’s absolutely not standard which is why FOG doesn’t like it.

I just setup a VM with an 8GB disk and I chose every single default option during the OS installation.

After the installation was done, I logged into the box and issued fdisk -l and below are my results. See how mine shows the disk plus partitions below it? Yours doesn’t show that. So now I have to ask what did you do differently?

[nihylo]

@Wayne-Workman I was using a VM with snapshots. Like the test you just did, I was able to see the partitions within the Debian system but not through the debug mode of FOG. The weird thing came when I’ve restored one of the snapshots, at this point FOG was able to see the partitions.

Anyway, it was a test setup. I just tried with full-physical machines, so far no problem. Good job with this release

[dadush91]

@Wayne-Workman

EDIT: I checked the Windows Laptop and saw that there is in fact 2 disks. one is Disk 0 with the required data and the other is Disk 1 which is System Reserved.

Maybe I could change something to allow this to work?
So here is my screenshots on a Lenovo X250 laptop:

lsblk output:

fdisk -l output: (there were 15 ram devices so I pictured a sample of 3)

Thanks alot!

[Wayne Workman]

@dadush91 So the good news is that FOG can see the disks and partitions. This looks to me like it’s a hybrid HDD with about 16GB of solid state and then 250GB mechanical, and FOG is seeing these two things as two different disks. Or you have a 16GB thumb drive or SD Card stuck in the laptop somewhere. If that’s the case, take it out and try again. If that’s not the case, try “Multiple Partition Image - All Disks” as the image type and then try to capture again. This is pictured below.