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RC10: Samsung EVO 850 SSD Issues

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FOG Problems
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  • ?
    A Former User
    last edited by Oct 5, 2016, 10:30 PM

    @george1421 Yes, I’ve switched the SSD’s between units. When I discovered the issue I was a little puzzled, because I had just imaged a Dell Optiplex 990 with an EVO 840 installed. I tried imaging the EVO 850 again thinking it was just a glitch. Once the fourth attempt failed, I pulled the EVO 840 from the other machine(UnitA) and the EVO 850 from the current machine(UnitB), then wiped both drives. I then stuck the EVO 840 into UnitB and started the imaging process, which worked perfectly…I installed the EVO 850 into UnitA and had the same issue I had from the UnitB EVO 850 combo.

    It’s a little weird so I’m going to do a firmware check on these EVO 850s. I’m hoping that’s the issue.

    1 Reply Last reply Reply Quote 0
    • ?
      A Former User
      last edited by A Former User Oct 5, 2016, 4:42 PM Oct 5, 2016, 10:42 PM

      @george1421

      I just updated to RC11 and the issue is still present.

      I’m about to check the firmware.

      Here’s a photo of the exact response on boot:

      0_1475707332586_Screenshot 2016-10-05 17.42.04.png

      G 1 Reply Last reply Oct 5, 2016, 10:51 PM Reply Quote 0
      • G
        george1421 Moderator @A Former User
        last edited by Oct 5, 2016, 10:51 PM

        @Dalton-Childers I think you right on track for confirming if there is a firmware update. There should be no external technical difference between the two drives. They are both presented to the host system via an SATA cable.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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        • ?
          A Former User
          last edited by Oct 5, 2016, 10:57 PM

          @george1421 According to Samsung’s site, no firmware updates have been release for the EVO 850s. 😞

          G 1 Reply Last reply Oct 5, 2016, 11:10 PM Reply Quote 0
          • G
            george1421 Moderator @A Former User
            last edited by Oct 5, 2016, 11:10 PM

            @Dalton-Childers Hmmm… Not to send you down too many rabbit holes, but I wonder if you can take a working system that is using a EVO 840 and use clonezilla to clone it to a system with an 850. The source and destination computers should be the same. So the question does a current version of clonezilla work vs FOG. Both use the same underlying tool (partclone) to move the image around. So we need to answer the question does clonezilla work better/same as FOG when you use it to clone hard drives.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            G 1 Reply Last reply Oct 5, 2016, 11:13 PM Reply Quote 1
            • G
              george1421 Moderator @george1421
              last edited by Oct 5, 2016, 11:13 PM

              @george1421 Are these new Samsun EVO 850s or did they have an operating system system already on them at one time, and that operating system being Win10?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              G 1 Reply Last reply Oct 5, 2016, 11:18 PM Reply Quote 0
              • G
                george1421 Moderator @george1421
                last edited by george1421 Oct 5, 2016, 5:19 PM Oct 5, 2016, 11:18 PM

                @george1421 One other test. Install a target OS on this system (with the EVO 850) from source media. Make sure it boots and runs acceptable. Use FOG to capture this image to the fog server. Then use FOG to deploy that same image back to that same computer. If that works deploy the captured image to a like computer. Its also not clear in my mind is it the EVO 850 at fault or your image (for some reason).

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                • T
                  Tom Elliott
                  last edited by Oct 5, 2016, 11:36 PM

                  I’d lean more on the side of there actually being a problem with the flash rom on the EVO 850. What makes me say that? I’ve imaged many systems that contain an EVO 850 drive with no issues. I’m no longer with that work place, but I assure you EVO 850 is not the culprit itself.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • T
                    Tom Elliott
                    last edited by Oct 5, 2016, 11:37 PM

                    For confirmation of “said” disk vs. firmware issue, have you tried a different EVO 850 disk?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • ?
                      A Former User
                      last edited by A Former User Oct 5, 2016, 7:12 PM Oct 6, 2016, 1:12 AM

                      @Tom-Elliott @george1421 Something I should have noted in the beginning is the Samsung EVO 850s work fine with FOG 1.2.0.

                      @Tom-Elliott Per your questions, yes we tried a different EVO 850. When I original came across the issue I tried multiple EVO 850 drives with the same result.

                      T 1 Reply Last reply Oct 6, 2016, 1:16 AM Reply Quote 0
                      • T
                        Tom Elliott @A Former User
                        last edited by Oct 6, 2016, 1:16 AM

                        @Dalton-Childers then maybe try with an older kernel version? Maybe the driver changed and is causing this issue. I don’t know fully just trying to lead to a potential solution. Does this occur simply booting into fog or at a certain point in the imaging process?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        T 1 Reply Last reply Oct 6, 2016, 1:17 AM Reply Quote 0
                        • ?
                          A Former User
                          last edited by A Former User Oct 5, 2016, 7:18 PM Oct 6, 2016, 1:17 AM

                          @Tom-Elliott The error appears after the image has finished and the system reboots.

                          T 1 Reply Last reply Oct 6, 2016, 1:19 AM Reply Quote 0
                          • T
                            Tom Elliott @Tom Elliott
                            last edited by Oct 6, 2016, 1:17 AM

                            @Tom-Elliott sorry reading further thr issue isn’t in the cloning process just when it’s trying to boot

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            • T
                              Tom Elliott @A Former User
                              last edited by Oct 6, 2016, 1:19 AM

                              @Dalton-Childers can you go into a debug and get output of fdisk -l? Of course this on a disk that was just imaged to.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • ?
                                A Former User
                                last edited by Oct 6, 2016, 1:20 AM

                                @Tom-Elliott Exactly, the image deploys fine. The same image will work with the EVO 840s on FOG 1.2.0 or 1.3.0, and works with the EVO 850s if deployed from FOG 1.2.0.

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                                • ?
                                  A Former User
                                  last edited by Oct 6, 2016, 1:22 AM

                                  @Tom-Elliott It doesn’t make it far enough into the boot process to do that with installed OS, but I could try it by other means not sure that would yield any usable results.

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                                  • ?
                                    A Former User
                                    last edited by Oct 6, 2016, 1:26 AM

                                    @george1421 Per your questions about the drives, they were both straight out of the box with no OS installed previously.

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                                    • ?
                                      A Former User
                                      last edited by A Former User Oct 5, 2016, 7:34 PM Oct 6, 2016, 1:32 AM

                                      @Tom-Elliott
                                      0_1475717499709_Screenshot 2016-10-05 20.30.53.png

                                      I hooked the drive into my Mac Pro and ran diskutil list, which return the above bit of information.

                                      0_1475717652847_Screenshot 2016-10-05 20.33.47.png

                                      The above image is sudo fdisk disk.

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                                      • ?
                                        A Former User
                                        last edited by Oct 6, 2016, 1:46 AM

                                        @Tom-Elliott I’ve reverted back to kernel 3.18.2, because I found refers to that being the primary kernel for FOG 1.2.0. I’ll let everyone know if that resolves the issue…if not I’m going to try imaging a working computer (done with FOG 1.2.0) and drop the image on the EVO 850 using FOG 1.3.0.

                                        G 1 Reply Last reply Oct 6, 2016, 1:50 AM Reply Quote 0
                                        • G
                                          george1421 Moderator @A Former User
                                          last edited by george1421 Oct 5, 2016, 7:51 PM Oct 6, 2016, 1:50 AM

                                          @Dalton-Childers To Tom’s point about " go into a debug and get output of fdisk -l "

                                          What he was recommending is on the system you just imaged. Schedule a new image right away, BUT on the scheduled task page enable the checkbox for debug deploy. Then pxe boot the target computer. This will tell the FOS Engine to boot on the target computer, display a bunch of text and after a few presses of the enter key drop you to a command prompt on the target system. This is the command shell for the FOS Engine (the linux OS that captures and deploys images on target devices). Obviously this OS can see the 850 EVO. Then run the fdisk -l command and post the output here.

                                          BTW: I don’t think kernel 3.18 will work with the new initz. You will probably get a kernel panic when your try to pxe boot it. But that is only a guess, and I’m a bad guesser.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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