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    FOG Node - getversion.php Missing

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    • RobTitian16R
      RobTitian16
      last edited by

      Server
      • FOG Version: 1.3.0-RC-8
      • OS: Ubuntu Server 14.04
      Client
      • Service Version:
      • OS:
      Description

      Hi all,

      I’ve just set-up my FOG storage node, although I can’t seem to see it from the web gui dashboard. When selecting it, I see a long line of text that says:
      0_1474992725961_Capture.PNG

      “The requested URL /fog/service/getversion.php was not found on this server.”
      Would anyone be able to tell me where I can get this from or what I need to do to ensure it shows up correctly on the GUI?

      Any help with this would be greatly appreciated.

      1 Reply Last reply Reply Quote 0
      • Wayne WorkmanW
        Wayne Workman
        last edited by

        This happens when either 1. the node is super busy, or 2. the db connection isn’t working.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

        RobTitian16R 1 Reply Last reply Reply Quote 0
        • RobTitian16R
          RobTitian16 @Wayne Workman
          last edited by

          @Wayne-Workman It seems it’s the latter. I’ve restarted both the FOG server and the master node. Both can definitely ping one another.
          Is there a way of diagnosing why the DB connection isn’t working? Does it matter that the file it mentions is actually missing from the node?

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @RobTitian16
            last edited by Wayne Workman

            @RobTitian16 I should ask, did you use the fog installer to setup this storage node?

            and, if you run the command cat /var/www/html/fog/lib/fog/config.class.php on the storage node, it’ll output some variables. Three of them will be snmysqlhost and snmysqluser and snmysqlpass They will be towards the top.

            You can test those manually from the storage node via CLI as:
            mysql -h hostHere -u userHere -pPasswordhere -D fog

            Note that there’s no space between the -p and the password, that is intentional. If it lets you in that way, the DB connection is good. Else, it’s bad.

            Also, I doubt the getversion file is actually missing. You may search for it with this:
            find /var/www/html/fog | grep /getversion.php

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            RobTitian16R 1 Reply Last reply Reply Quote 1
            • Tom ElliottT
              Tom Elliott
              last edited by

              Why is it unlikely the file simple really doesn’t exist? If it were a DB connection issue I would think it would return an error 500. Maybe even an error 502, but 404 is almost always “the file doesn’t exist” or cannot be accessed due to permissions.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott
                last edited by

                I’m guessing the last part of @Wayne-Workman will lead us to the answer.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • RobTitian16R
                  RobTitian16 @Wayne Workman
                  last edited by

                  @Wayne-Workman Hi all, apologies about the delay in getting back to you.
                  I’ve gone through Wayne’s suggestions and yes, I can confirm I used the fog installer to setup the storage node.

                  I ran the cat /var/www/html/fog/lib/fog/config.class.php command, but couldn’t see snmysqlhost, snmysqluser or snmysqlpass there at all near the top. Instead, I saw define “(‘DATABASE_HOST’,),” and the same for the database username and password. There was no record of snmysqlhost, so I’m not sure if this is an issue itself?

                  I tried running the test with the information I did have, but that came back with an error 2003(hy000) which, after a Google search, shows that the connection isn’t working correctly.

                  Finally, the getversion file does seem to be missing. After running your suggested command, nothing was returned at all.

                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                  • Wayne WorkmanW
                    Wayne Workman @RobTitian16
                    last edited by Wayne Workman

                    @RobTitian16 The fields you found are what I was referring to, I just didn’t remember the names right. I’ve been AFK for a few days now, just working off my laptop.

                    So, when you plugin the database host, user, and pass into the command I gave you, exactly what happens? Can you give us a screenshot of it please?

                    Also, is the password and user you see in there the same as the password found in Web Interface -> FOG Configuration -> FOG Settings -> Storage Nodes -> Password and User ? Is the IP address in there the one of the main fog server?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    RobTitian16R 1 Reply Last reply Reply Quote 0
                    • RobTitian16R
                      RobTitian16 @Wayne Workman
                      last edited by

                      @Wayne-Workman
                      Yes, this is the message I receive:
                      0_1475493765057_Capture.PNG

                      I can confirm that username and password is the same as what’s listed in the FOG Configuration settings. The IP address is also that of the main FOG server.

                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @RobTitian16
                        last edited by

                        @RobTitian16 Can you successfully ping the main fog server from this problematic storage node?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          More often than not, this is because of the “bind-address” configuration setting in /etc/my.cnf (your location might be /etc/mysql/my.cnf, or elsewhere from however ubuntu decides to layout the configuration).

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          Wayne WorkmanW RobTitian16R 2 Replies Last reply Reply Quote 1
                          • Wayne WorkmanW
                            Wayne Workman @Tom Elliott
                            last edited by

                            @Tom-Elliott What is the preference at the moment? 127.0.0.1 or localhost ?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @Wayne Workman
                              last edited by

                              @Wayne-Workman YOu should remove bind-address entirely.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 1
                              • RobTitian16R
                                RobTitian16 @Tom Elliott
                                last edited by RobTitian16

                                @Tom-Elliott 0_1475575997253_Capture.PNG

                                bind-address already seems to be commented out. Is there anything else I can check?
                                And yes, I can ping the server perfectly fine from the problematic node.

                                I wonder if it’s the way I installed the storage node? I did:

                                cd /opt
                                sudo wget http://downloads.sourceforge.net/freeghost/fog_1.2.0.tar.gz
                                sudo tar -xvzf fog_1.2.0.tar.gz
                                cd fog_1.2.0/
                                cd bin
                                sudo ./installfog.sh

                                And then from the installation menu, selected to install the node.
                                I’m currently running Ubuntu 14.04, the same as my FOG server.
                                Perhaps I need to update the version of the FOG storage node? Is it the same process as updating the FOG server?

                                Tom ElliottT Wayne WorkmanW 2 Replies Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott @RobTitian16
                                  last edited by

                                  @RobTitian16 If bind-address is already commented, then you might need to change the ‘fogstorage’@‘%’ password.

                                  I think you can do this if you login as the mysql ‘root’ user.

                                  mysql -u root
                                  SET PASSWORD FOR 'fogstorage'@'%' = PASSWORD('fs22290863734');
                                  exit
                                  

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  RobTitian16R 1 Reply Last reply Reply Quote 0
                                  • RobTitian16R
                                    RobTitian16 @Tom Elliott
                                    last edited by

                                    @Tom-Elliott I tried doing that, but I receive the following error:

                                    0_1475581444954_Capture.PNG

                                    As you can see, I then tried to find the file it referenced, but it seems like it hasn’t been installed… have I installed the FOG node wrong somehow?

                                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @RobTitian16
                                      last edited by

                                      @RobTitian16 You need to run that on the main server, not the node.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      RobTitian16R 1 Reply Last reply Reply Quote 0
                                      • RobTitian16R
                                        RobTitian16 @Tom Elliott
                                        last edited by

                                        @Tom-Elliott Ah, thanks for that. I can now run: mysql -h hostHere -u userHere -pPasswordhere -D fog on the node and connect in to the database on the FOG server. However, it’s still not showing correctly on the GUI… it’s still showing the same thing, even when using the same credentials to add the storage node.

                                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                                        • Tom ElliottT
                                          Tom Elliott @RobTitian16
                                          last edited by

                                          @RobTitian16 That’s because the file simply doesn’t exist on the remote node.

                                          For the node that’s giving the issue can you run:

                                          rm -rf /var/www/fog /var/www/html/fog
                                          

                                          Update your fog installation folder as needed (either git pull or svn up) and rerun the installer?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          RobTitian16R 1 Reply Last reply Reply Quote 0
                                          • RobTitian16R
                                            RobTitian16 @Tom Elliott
                                            last edited by

                                            @Tom-Elliott Excellent - that’s fixed it! Many thanks 🙂

                                            1 Reply Last reply Reply Quote 0
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