Fog Client on Fog 1.3.0 RC8 - Object reference error

[RipAU]

Hi, everyone.

I have updated fog to a working 1.3.0 RC8 version.
In general everything seems to be working fine.

I have been finding I’m having trouble with the fog client the errors I’m seeing now are:

 17/08/2016 3:56 PM Service Creating user agent cache
 17/08/2016 3:56 PM Middleware::Response ERROR: Unable to get subsection
 17/08/2016 3:56 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
 17/08/2016 3:56 PM Middleware::Response ERROR: Unable to get subsection
 17/08/2016 3:56 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
 17/08/2016 3:56 PM Middleware::Response ERROR: Unable to get subsection
 17/08/2016 3:56 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 17/08/2016 3:56 PM Client-Info Client Version: 0.11.5
 17/08/2016 3:56 PM Client-Info Client OS:      Windows
 17/08/2016 3:56 PM Client-Info Server Version: 1.3.0-RC-8
 17/08/2016 3:56 PM Middleware::Response Success
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 17/08/2016 3:56 PM Client-Info Client Version: 0.11.5
 17/08/2016 3:56 PM Client-Info Client OS:      Windows
 17/08/2016 3:56 PM Client-Info Server Version: 1.3.0-RC-8
 17/08/2016 3:56 PM Middleware::Response ERROR: Unable to get subsection
 17/08/2016 3:56 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 17/08/2016 3:56 PM Client-Info Client Version: 0.11.5
 17/08/2016 3:56 PM Client-Info Client OS:      Windows
 17/08/2016 3:56 PM Client-Info Server Version: 1.3.0-RC-8
 17/08/2016 3:56 PM Middleware::Response ERROR: Unable to get subsection
 17/08/2016 3:56 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 17/08/2016 3:56 PM Client-Info Client Version: 0.11.5
 17/08/2016 3:56 PM Client-Info Client OS:      Windows
 17/08/2016 3:56 PM Client-Info Server Version: 1.3.0-RC-8
 17/08/2016 3:56 PM Middleware::Response ERROR: Unable to get subsection
 17/08/2016 3:56 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 17/08/2016 3:56 PM Client-Info Client Version: 0.11.5
 17/08/2016 3:56 PM Client-Info Client OS:      Windows
 17/08/2016 3:56 PM Client-Info Server Version: 1.3.0-RC-8
 17/08/2016 3:56 PM Middleware::Response ERROR: Unable to get subsection
 17/08/2016 3:56 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 17/08/2016 3:56 PM Client-Info Client Version: 0.11.5
 17/08/2016 3:56 PM Client-Info Client OS:      Windows
 17/08/2016 3:56 PM Client-Info Server Version: 1.3.0-RC-8
 17/08/2016 3:56 PM Middleware::Response ERROR: Unable to get subsection
 17/08/2016 3:56 PM Middleware::Response ERROR: Object reference not set to an instance of an object.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 17/08/2016 3:56 PM Client-Info Client Version: 0.11.5
 17/08/2016 3:56 PM Client-Info Client OS:      Windows
 17/08/2016 3:56 PM Client-Info Server Version: 1.3.0-RC-8
 17/08/2016 3:56 PM Middleware::Response ERROR: Unable to get subsection
 17/08/2016 3:56 PM Middleware::Response ERROR: Object reference not set to an instance of an object.
 17/08/2016 3:56 PM Middleware::Communication URL: http://fog2/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 17/08/2016 3:56 PM Middleware::Response Success
 17/08/2016 3:56 PM Service Sleeping for 295 seconds

I am finding printers are no long being installed either, so I’m guessing it is in relation to this error?
I don’t have any PHP errors in the logs either so that all seems to be working fine?

Thanks all

[Quazz]

Reset encryption data for that host/group in the Web UI

[RipAU]

Thanks, just thought of that then. I’ll try that now.

[RipAU]

Yep, awesome that seemed to fix the issue.
just reset the encryption data for all hosts as it seemed to be happening on every client.

Thanks.