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    Fog Trunk Autologging Out Immediately

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • 8
      88fingerslukee
      last edited by

      Hi Everybody,

      Apologies if this has been answered but I have looked everywhere and cannot find where somebody has had this issue. I’m running the latest version of FOG Trunk and 11.3 of the client on my Windows machines. I have Auto Logout selected with a default setting of 720 minutes.

      The issue I face is that the clients are logging out immediately upon going idle. The client log doesn’t show AutoLogout logs at all, so I’m having a difficult time trying to troubleshoot.

      Any help would be greatly appreciated.

      thanks
      88

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      • J
        Joe Schmitt Senior Developer
        last edited by

        Please upload / see C:\Users\<Name Of User With Issue>\.fog_user.log

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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        • 8
          88fingerslukee
          last edited by

          Thanks for your reply. This is the log I was looking for. It appears that the machine is being set to logout after 720 SECONDS, not minutes as the GUI says. So is this a bug or is the GUI wrong?

          ------------------------------------------------------------------------------
          ----------------------------------AutoLogOut----------------------------------
          ------------------------------------------------------------------------------
           7/15/2016 3:20 PM Client-Info Client Version: 0.11.3
           7/15/2016 3:20 PM Client-Info Client OS:      Windows
           7/15/2016 3:20 PM Client-Info Server Version: 8595
           7/15/2016 3:20 PM Middleware::Response Success
           7/15/2016 3:20 PM AutoLogOut Time set to 720 seconds
           7/15/2016 3:20 PM AutoLogOut Inactive for 1 seconds```
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          • J
            Joe Schmitt Senior Developer
            last edited by

            @Tom-Elliott can you fix the server text?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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            • Tom ElliottT
              Tom Elliott
              last edited by

              I did not update the text because I think it’s simpler to enter values in the form of “720 minutes” vs having users run calculations on their own (no offense anybody).

              That said, I was unaware the logout time was being done in seconds and not performing the calculation as it had under the legacy client. (Oversight I suppose, for that i’m sorry).

              This has been patched and pushed though. Thanks for letting us know.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • 8
                88fingerslukee @Tom Elliott
                last edited by

                @Tom-Elliott said in Fog Trunk Autologging Out Immediately:

                I did not update the text because I think it’s simpler to enter values in the form of “720 minutes” vs having users run calculations on their own (no offense anybody).

                That said, I was unaware the logout time was being done in seconds and not performing the calculation as it had under the legacy client. (Oversight I suppose, for that i’m sorry).

                This has been patched and pushed though. Thanks for letting us know.

                I agree wholeheartedly and I can confirm that this is now working as it should on the latest 1.3.0-RC2 version.

                thanks!

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