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    New Machine Problems

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    Hardware Compatibility
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    • A
      Andrew134
      last edited by

      Hello all,
      I have two laptops my school district purchased that both would not register with fog. They will boot into the fog menu but when I tell it to register them it brings up that it can not add them to inventory. So I launched the menu again and ran the Fog Compatibility Test. It comes back with Network…[Failed]

      The Computer models are:
      Lenovo Thinkpad T460s
      HP Probook 430 G3

      My question is is there a way to add a driver manually to Fog’s Kernel where I can get these up and working? Or maybe a BIOS setting I should look out for? I am running Fog version 1.2.0 at this time. I know I will be told to upgrade to trunk but at this point I really cant afford to take the time to do so. I built an updated kernel yesterday hoping it would help but alas it did not.

      Thanks in advance!

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by

        As they say, you can either pay me now or pay me later (when it comes to upgrades)…

        To answer your question you can grab the latest kernels using these links. These are for FOG 1.3.0-rc1 but they will work for 1.2.0 without issue.
        https://fogproject.org/kernels/bzImage
        https://fogproject.org/kernels/bzImage32

        You want to place these files in /var/www/html/fog/service/ipxe directory. Just rename the original files and place these in their place.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        A 1 Reply Last reply Reply Quote 1
        • A
          Andrew134 @george1421
          last edited by

          @george1421 put these files in place and now reimaging in fog is not working. I had this issue with the Kernel I made as well. All I get when doing reimaging on a different machine is a strobing underscore. Did run compatibly check on both of the laptops and got the network failed again.

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • Wayne WorkmanW
            Wayne Workman @Andrew134
            last edited by

            @Andrew134 Make sure they are owned by fog:apache, or fog:www-data, or fog:http. Each of those are for different OSs.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            A 1 Reply Last reply Reply Quote 0
            • A
              Andrew134 @Wayne Workman
              last edited by

              @Wayne-Workman How would I do that?

              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
              • Wayne WorkmanW
                Wayne Workman @Andrew134
                last edited by

                @Andrew134 Generally, use chown.

                For example, Ubuntu:
                chown -R fog:www-data /var/www/html/fog/service/ipxe

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                A 1 Reply Last reply Reply Quote 0
                • A
                  Andrew134 @Wayne Workman
                  last edited by

                  @Wayne-Workman Sadly it is still doing the blinking. This is what I got from doing an ls -l

                  0_1469024382670_Permissions.PNG

                  1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator
                    last edited by

                    I just checked the Lenovo Thinkpad T460s and it has an intel nic which should be supported by the FOS engine (linux kernel supplied by bzImage).

                    Are these systems in legacy (bios) mode or uefi?

                    What ever the mode the iPXE menu is booting so the right iPXE kernel is being sent to the target computer, its just failing on the hand off from iPXE to bzImage starting. (just trying to state what we know so far).

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    A 1 Reply Last reply Reply Quote 1
                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      My guess is the 1.2.0 init has no network link up.

                      I noticed a similar issue with FOG 1.2.

                      Kernels higher than the 4.1 series do not auto obtain network information within the kernel context. The development versions of fog had no issues with this because the init’s have a means to get the dhcp from the server like most other OS’s do, but 1.2 (and earlier) did not have this functionality. I don’t remember when I made the init’s capable of handling their own dhcp gathering, but I’m fairly sure a kernel newer than 4.1, but less than 4.4 should work both the drivers AND still allow your device to get dhcp.

                      Or simpler yet, Please install the RC-1, and all should work right out of the box.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      george1421G 1 Reply Last reply Reply Quote 2
                      • george1421G
                        george1421 Moderator @Tom Elliott
                        last edited by george1421

                        @Tom-Elliott said in New Machine Problems:

                        …but I’m fairly sure a kernel newer than 4.1, but less than 4.4 should work both the drivers AND still allow your device to get dhcp.

                        This statement explains why others have seen success upgrading to 4.1.2 and not with 4.6.x. This was not understandable at the time, but is crystal clear now.

                        So just to state it another way if you are running 1.2.0 stable, you can only upgrade to kernels less than release 4.4.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        1 Reply Last reply Reply Quote 1
                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          Sorry I didn’t notice it sooner 😞

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 1
                          • A
                            Andrew134 @george1421
                            last edited by

                            @george1421 said in New Machine Problems:

                            I just checked the Lenovo Thinkpad T460s and it has an intel nic which should be supported by the FOS engine (linux kernel supplied by bzImage).

                            Are these systems in legacy (bios) mode or uefi?

                            I switched off uefi on the HP and it is now reimaging like a champ 🙂

                            However the Lenovo is still giving me issues, I turned it to Legacy and it still says network failed. If I change it to uefi it says starting PXE over IPv4, looks like it finds the fog server but then pops up PXE over IPv6 and hangs for a while before returning to the boot menu.

                            george1421G 1 Reply Last reply Reply Quote 0
                            • george1421G
                              george1421 Moderator @Andrew134
                              last edited by

                              @Andrew134 for uefi mode 1.3.0 works a bit better since it has the updated iPXE drivers too. Also with uefi mode you need to ensure that secure boot is disabled in the firmware.

                              On the lenovo, if you can switch to legacy mode please do that, then pxe boot into the fog menu. Your dhcp server will need to be sure you are sending undionly.kpxe to these systems. Once you get into the FOG iPXE menu select the compatibility test menu and ensure that both the hard drive and network adapters are supported.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              1 Reply Last reply Reply Quote 0
                              • A
                                Andrew134
                                last edited by

                                Alright so I have to throw in the towel. Still can’t get the Lenovo to re-image no matter what settings I change and we just got our new machines in and they won’t work either. They are HP Elitedesk 800 G2 and searched for the model in Fogproject forms and all I have found is trunk being the end all answer.

                                My question now is can I do an in place upgrade to Trunk or do I need to build a new server? Does the data port over okay from 1.2.0 to Trunk?

                                Tom ElliottT george1421G 2 Replies Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott @Andrew134
                                  last edited by

                                  @Andrew134 upgrading is supported. http://wiki.fogproject.org/wiki/index.php?title=Upgrade_to_trunk

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • george1421G
                                    george1421 Moderator @Andrew134
                                    last edited by

                                    @Andrew134 said in New Machine Problems:

                                    They are HP Elitedesk 800 G2 and searched for the model in Fogproject forms and all I have found is trunk being the end all answer.

                                    You have to remember that FOG 1.2.0 is almost 3 years old (SVN 2094). With 1.3.0-rc1 somewhere north of 8600 there has been a ton of changes to FOG too. Hardware has changed so much since then its hard for the system to support it. Consider Windows 7 (which is still being actively installed today). You can’t install it on the new systems that have NVMe disks without first apply 2 hot fixes it (before OOBE boots the first time). Windows 7 does not support NVMe disks or new hardware without the proper drivers. There are other examples of network cards behaving differently because some enhanced functions have been off-loaded right into the network card. There are many more examples of why its past time to retire 1.2.0, that is why the devs are working hard to get 1.3.0 released as stable very soon.

                                    So hang in there and follow the instructions to upgrade to trunk

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      Andrew134
                                      last edited by

                                      Well I got her updated and it works… for the most part. Now my images do not work once they have been deployed. This was the image I was trying to use is there anything that jumps out at you just from this page?

                                      0_1469106666821_ImageSetting.PNG

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        Andrew134
                                        last edited by

                                        Just to be clear the image is not working on both the machines I mentioned before (Lenovo and Elitedesk) both now can register and get images though.

                                        george1421G 1 Reply Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator @Andrew134
                                          last edited by george1421

                                          @Andrew134 OK so can we say there is something different in how fog 1.3.0-rc1 handles the previously captured image?

                                          What version of FOG were these captured under? My bet there is something we need to adjust like partclone or the config files. That part is a bit beyond what I know, but once we get things outlined we can get the devs involved. Don’t worry this issue can be fixed.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          A 1 Reply Last reply Reply Quote 0
                                          • A
                                            Andrew134 @george1421
                                            last edited by

                                            @george1421 said in New Machine Problems:

                                            What version of FOG were these captured under? My bet there is something we need to adjust like partclone or the config files. That part is a bit beyond what I know, but once we get things outlined we can get the devs involved. Don’t worry this issue can be fixed.

                                            They were captured in 1.2.0 and I have faith it can be.

                                            george1421G 1 Reply Last reply Reply Quote 0
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