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Fog Cannot Register Host and Blank Screen on Image Startup

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FOG Problems
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  • A
    Atton
    last edited by Jul 19, 2016, 12:15 PM

    A few days ago I tried to image a set of new Dell Latitude E5570 laptops we got. They didn’t want to register and I got a fast TSC calibration error. I read through the forums and found the linked page and updated the kernel as instructed. The fast TSC error went away but I can still not image or register a computer to fog. Even machines that we previously had done. I was reading a bit more and someone suggested the TFTP service was timing out so I restarted the server and checked the service to find it running normally. The GUI still works just not imaging. If anyone could give me an idea to try next that would be great.

    https://forums.fogproject.org/topic/6516/fast-tsc-calibration-error-unable-to-register-and-inventory/7?page=2

    1 Reply Last reply Reply Quote 0
    • T
      Tom Elliott
      last edited by Jul 19, 2016, 12:19 PM

      What version of fog are you running? From the sounds of it it would seem to be 1.2.0.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • A
        Atton
        last edited by Jul 19, 2016, 12:43 PM

        I am running 1.2.0

        W 1 Reply Last reply Jul 19, 2016, 12:48 PM Reply Quote 0
        • W
          Wayne Workman @Atton
          last edited by Jul 19, 2016, 12:48 PM

          @Atton FOG 1.3.0 RC1 is out, read more information here: https://news.fogproject.org/fog-1-3-0-rc-1/

          Please update, follow this guide:
          https://wiki.fogproject.org/wiki/index.php?title=Upgrade_to_trunk

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          A 1 Reply Last reply Jul 19, 2016, 3:01 PM Reply Quote 0
          • A
            Atton @Wayne Workman
            last edited by Atton Jul 19, 2016, 9:02 AM Jul 19, 2016, 3:01 PM

            @Wayne-Workman Installing it I ran into an issue that said libapache2-mod-php5 Failed! I followed the link on updating apache2 and php5 and then the install was going. I restarted my machine because the apache2 server was not working so I couldn’t get into the web server to update the database and now I cannot get logged in with my username and password to the machine.

            https://forums.fogproject.org/topic/7420/1-2-0-to-1-3-0-failed-libapache2-mod-php5-failed

            W 1 Reply Last reply Jul 19, 2016, 3:05 PM Reply Quote 0
            • W
              Wayne Workman @Atton
              last edited by Jul 19, 2016, 3:05 PM

              @Atton said in Fog Cannot Register Host and Blank Screen on Image Startup:

              libapache2-mod-php5

              What version of Ubuntu/Debian are you running?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              A 1 Reply Last reply Jul 19, 2016, 3:06 PM Reply Quote 0
              • A
                Atton @Wayne Workman
                last edited by Jul 19, 2016, 3:06 PM

                @Wayne-Workman ubuntu 12.0.4

                W 1 Reply Last reply Jul 19, 2016, 3:07 PM Reply Quote 0
                • W
                  Wayne Workman @Atton
                  last edited by Jul 19, 2016, 3:07 PM

                  @Atton

                  sudo apt-get install aptitude -y
                  sudo aptitude reinstall libapache2-mod-php5 libapache2-mod-php5filter php5-cgi php5-fpm php5 -y

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  A 1 Reply Last reply Jul 19, 2016, 3:09 PM Reply Quote 0
                  • A
                    Atton @Wayne Workman
                    last edited by Jul 19, 2016, 3:09 PM

                    @Wayne-Workman I can’t. The password I used to get into the machine is no longer working. I did not change it

                    W 1 Reply Last reply Jul 19, 2016, 3:10 PM Reply Quote 0
                    • W
                      Wayne Workman @Atton
                      last edited by Wayne Workman Jul 19, 2016, 9:10 AM Jul 19, 2016, 3:10 PM

                      @Atton can you access the /opt/fog/.fogsettings file? The password is in there.
                      cat /opt/fog/.fogsettings

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      A 1 Reply Last reply Jul 19, 2016, 3:42 PM Reply Quote 0
                      • W
                        Wayne Workman
                        last edited by Jul 19, 2016, 3:14 PM

                        This may be of help: https://www.google.com/search?q=ubuntu+recover+password&rlz=1C1CHBF_enUS702US702&oq=ubuntu+recover+password&aqs=chrome..69i57j0l5.3584j0j4&sourceid=chrome&ie=UTF-8&safe=active&ssui=on

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        1 Reply Last reply Reply Quote 0
                        • A
                          Atton @Wayne Workman
                          last edited by Jul 19, 2016, 3:42 PM

                          @Wayne-Workman It says my password is the same one I have always been using but it’s no longer working.

                          W 1 Reply Last reply Jul 19, 2016, 4:12 PM Reply Quote 0
                          • W
                            Wayne Workman @Atton
                            last edited by Jul 19, 2016, 4:12 PM

                            @Atton What says that?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            A 1 Reply Last reply Jul 19, 2016, 4:21 PM Reply Quote 0
                            • A
                              Atton @Wayne Workman
                              last edited by Jul 19, 2016, 4:21 PM

                              @Wayne-Workman My password problem is fixed. Before I restarted I updated apache2 and php5 and there was a compatibility problem between the 2 and apache2 will not run.

                              T 1 Reply Last reply Jul 19, 2016, 4:25 PM Reply Quote 0
                              • T
                                Tom Elliott @Atton
                                last edited by Jul 19, 2016, 4:25 PM

                                @Atton I don’t know if you ahve any custom setups, but please try this:

                                sudo -i
                                rm -rf /etc/php5 /etc/apache2;
                                apt-get clean all
                                apt-get update
                                apt-get purge apache2 lib*mod*php5 php5*
                                apt-get clean all
                                rm -rf /var/www
                                

                                Then retry installing. This should fix most of those issues.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                A W 2 Replies Last reply Jul 19, 2016, 4:37 PM Reply Quote 1
                                • A
                                  Atton @Tom Elliott
                                  last edited by Jul 19, 2016, 4:37 PM

                                  @Tom-Elliott That fixed the apache2 issue, now when updating it says “Stopping Web Service… Failed!” and stops there.

                                  T 1 Reply Last reply Jul 19, 2016, 4:38 PM Reply Quote 0
                                  • T
                                    Tom Elliott @Atton
                                    last edited by Jul 19, 2016, 4:38 PM

                                    @Atton What’s in the apache error log? What’s in the bin/error_logs/fog_error_${version}.log (where version is the version you’re installing?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    A 1 Reply Last reply Jul 19, 2016, 4:53 PM Reply Quote 1
                                    • W
                                      Wayne Workman @Tom Elliott
                                      last edited by Jul 19, 2016, 4:52 PM

                                      @Tom-Elliott said in Fog Cannot Register Host and Blank Screen on Image Startup:

                                      @Atton I don’t know if you ahve any custom setups, but please try this:

                                      sudo -i
                                      rm -rf /etc/php5 /etc/apache2;
                                      apt-get clean all
                                      apt-get update
                                      apt-get purge apache2 lib*mod*php5 php5*
                                      apt-get clean all
                                      rm -rf /var/www
                                      

                                      Then retry installing. This should fix most of those issues.

                                      #wiki worthy

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        Atton @Tom Elliott
                                        last edited by Jul 19, 2016, 4:53 PM

                                        @Tom-Elliott I cannot find the error logs

                                        T W 2 Replies Last reply Jul 19, 2016, 4:58 PM Reply Quote 0
                                        • T
                                          Tom Elliott @Atton
                                          last edited by Jul 19, 2016, 4:58 PM

                                          @Atton Where have you looked?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          A 1 Reply Last reply Jul 19, 2016, 5:01 PM Reply Quote 0
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