kernel update problem github 7238 ubuntu 14.04

[goempie]

@Tom-Elliott

I’m updating every day.
Now i’m on Version: 7428

[Tom Elliott]

@goempie I think we need a join.me session so I can see what’s going on.

This issue that you’re reporting feels like, while you’re pulling the latest, it’s not actually updating any files. Especially if when you go to the FOG Configuration Page it’s reporting a version 7306. I only state that because of the reply showing the version from FOG COnfiguration Page.

[Tom Elliott]

Remoted in and found the issue was the TFTP FTP username and password. Once updated, this was fixed.

[Wayne Workman]

To be clear, FTP credentials can cause the above error? I need to be sure before I put it into the wiki.

[Tom Elliott]

@Wayne-Workman yes. Because it can’t connect to the server the put the data. It should’ve failed to connect if the credentials were wrong, of which they weren’t. It couldn’t rename or put because the user that was logged in had no rights to where the files were to be placed.

[Wayne Workman]

@Tom-Elliott ah. So the FTP credentials being used were valid for connecting, but that particular user didn’t have permissions to the files in some way/shape/form.

So this boils down to a permissions issue, which could lead back to a user-name issue.

[Tom Elliott]

@Wayne-Workman sort of. It purely is permissions. That’s all it is. You can setup any user and password you want, but you need to ensure the folder has the user permissions for that folder.

[Wayne Workman]

@Tom-Elliott Documented here: https://wiki.fogproject.org/wiki/index.php?title=Troubleshoot_FTP#FTP_Put.28.29:_Could_not_create_file

[Tom Elliott]

@Wayne-Workman this put error can also occur if the file its downloading could not be moved to another location or could not be deleted.

[Wayne Workman]

@Tom-Elliott said in kernel update problem github 7238 ubuntu 14.04:

this put error can also occur if the file its downloading could not be moved to another location or could not be deleted.

added.