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    Fog issue with new Dell optiplex 7040

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • I
      inafog9 @Tom Elliott
      last edited by

      @Tom-Elliott I’m logged in as the root user. I tried the sudo -i then the install and it still fails on the backing up user reports.

      Tom ElliottT 1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott @inafog9
        last edited by

        @inafog9 Does the /var/www/html/fog/management/reports/ directory exist on your system?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        I 1 Reply Last reply Reply Quote 0
        • I
          inafog9 @Tom Elliott
          last edited by

          @Tom-Elliott yes
          0_1458833225451_upload-fbd9aff7-fe1c-484a-9a7b-d74f8464b009

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @inafog9
            last edited by

            @inafog9 In the trunk folder, what’s it show for the backupReports() function in the file trunk/lib/common/functions.sh around lines 85 through 94?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            I 1 Reply Last reply Reply Quote 0
            • I
              inafog9 @Tom Elliott
              last edited by

              @Tom-Elliott 0_1458833548360_upload-555f3f51-524b-4521-a935-b71196f70e63

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @inafog9
                last edited by

                @inafog9 Can you update again and try again? I am not going to force this part to fail any more. I’m also writing the info to the error logs so we can get more info for this later on.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • I
                  inafog9
                  last edited by

                  Sure, Do you want me to run the entire trunk upgrade again? Starting with downloading the svn?

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott @inafog9
                    last edited by

                    @inafog9 No, you should be able to just run svn up from the root of the trunk folder: /opt/fog/trunk (or wherever it’s located).

                    Running svn up in the bin won’t update all the other folders below it.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    I 1 Reply Last reply Reply Quote 0
                    • I
                      inafog9 @Tom Elliott
                      last edited by

                      @Tom-Elliott I was able to get past the report section. Once it got to the database portion it said successful but lots of errors. I was not prompted to enter root password.

                      pdate ID: 1 - 0
                      
                      Database Error:
                      
                      Access denied for user 'root'@'localhost' (using password: YES), Message: Check that database is running
                      Database SQL:
                      
                      CREATE DATABASE fog
                      Update ID: 1 - 1
                      
                      Database Error:
                      
                      Access denied for user 'root'@'localhost' (using password: YES), Message: Check that database is running
                      Database SQL:
                      
                      CREATE TABLE `fog`.`groupMembers` ( `gmID` int(11) NOT NULL auto_increment, `gmHostID` int(11) NOT NULL, `gmGroupID` int(11) NOT NULL, PRIMARY KEY (`gmID`),
                      KEY `new_index` (`gmHostID`),
                      KEY `new_index1` (`gmGroupID`) ) ENGINE=MyISAM AUTO_INCREMENT=1 DEFAULT CHARSET=latin1 ROW_FORMAT=DYNAMIC
                      Update ID: 1 - 2
                      
                      Database Error:
                      
                      Access denied for user 'root'@'localhost' (using password: YES), Message: Check that database is running
                      Database SQL:
                      
                      CREATE TABLE `fog`.`groups` ( `groupID` int(11) NOT NULL auto_increment, `groupName` varchar(50) NOT NULL, `groupDesc` longtext NOT NULL, `groupDateTime` datetime NOT NULL, `groupCreateBy` varchar(50) NOT NULL, `groupBuilding` int(11) NOT NULL, PRIMARY KEY (`groupID`),
                      KEY `new_index` (`groupName`) ) ENGINE=MyISAM AUTO_INCREMENT=1 DEFAULT CHARSET=latin1
                      Update ID: 1 - 3
                      
                      Database Error:
                      
                      Access denied for user 'root'@'localhost' (using password: YES), Message: Check that database is running
                      Database SQL:
                      
                      CREATE TABLE `fog`.`history` ( `hID` int(11) NOT NULL auto_increment, `hText` longtext NOT NULL, `hUser` varchar(200) NOT NULL, `hTime` datetime NOT NULL, `hIP` varchar(50) NOT NULL, PRIMARY KEY (`hID`) ) ENGINE=MyISAM AUTO_INCREMENT=1 DEFAULT CHARSET=latin1
                      
                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @inafog9
                        last edited by Sebastian Roth

                        @inafog9 Check your /opt/fog/.fogsettings file. Look for the snmysqlpass= field.

                        If you don’t have a mysql password set, delete the contents of that line so it reads as snmysqlpass=''

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        I 2 Replies Last reply Reply Quote 0
                        • I
                          inafog9 @Tom Elliott
                          last edited by

                          @Tom-Elliott I removed the password from the file but i’m still prompted to update the database and I get the same errors. I’m not sure if there was a password used.

                          0_1458838284840_upload-984031d2-a232-4389-af5d-02efaea6ed57

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator
                            last edited by

                            @inafog9 Can you connect to the database using the mysql command line client? mysql --user=root -p (for empty password just hit enter on password prompt)

                            Don’t empty all the mysql settings in .fogsettings!!!

                            ...
                            snmysqluser='root'
                            snmysqlpass=''
                            snmysqlhost='127.0.0.1'
                            ...
                            

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            I 1 Reply Last reply Reply Quote 0
                            • I
                              inafog9 @Sebastian Roth
                              last edited by

                              @Sebastian-Roth I had to use my root password to access.

                              1 Reply Last reply Reply Quote 0
                              • I
                                inafog9 @Tom Elliott
                                last edited by

                                @Tom-Elliott I was looking for an answer and I noticed I do not have /var/www/fog/lib/fog/Config.class.php. Could that be my issue?

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by Sebastian Roth

                                  @inafog9 Please show us what you see from those two commands: ls -al /var/www and ls /var/www/fog/lib/fog

                                  In FOG trunk all the filenames are lower case so it might be: /var/www/fog/lib/fog/config.class.php

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  I 1 Reply Last reply Reply Quote 0
                                  • I
                                    inafog9 @Sebastian Roth
                                    last edited by

                                    @Sebastian-Roth
                                    0_1458842903915_upload-da9bda2e-08f1-4d9d-807a-8ccb60d0f094
                                    0_1458842999429_upload-d16d5623-1b54-426b-8061-bdd8660cca80
                                    0_1458843012214_upload-dc47371a-2dab-4e3f-b842-1dfbb943d112
                                    0_1458843028405_upload-2dbbc414-3aec-4c86-a450-4f8b65f74d34
                                    0_1458843042881_upload-f705e889-631a-4ba4-b0ba-16c01fa166d5

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by Sebastian Roth

                                      Well there is old and new installation mixed up now… ls -al /var/www/html/fog/lib/fog/config.class.php

                                      And better change the ownership of the new www files: chown -R www-data:www-data /var/www/html

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      I 1 Reply Last reply Reply Quote 0
                                      • I
                                        inafog9 @Sebastian Roth
                                        last edited by

                                        @Sebastian-Roth I ran both commands but I’m still not able to get past the Database Schema Installer / Updater.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          Check the credentials in /var/www/html/fog/lib/fog/config.class.php

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          I 1 Reply Last reply Reply Quote 0
                                          • I
                                            inafog9 @Sebastian Roth
                                            last edited by

                                            @Sebastian-Roth What should I be looking for?

                                            0_1458846510256_upload-e2f17cd3-8016-4252-a679-1133633e6b3f

                                            Tom ElliottT 1 Reply Last reply Reply Quote 0
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