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    Snapin isseus ...

    Scheduled Pinned Locked Moved Solved
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    • ThiagoT
      Thiago @Thiago
      last edited by Thiago

      @Thiago said:
      Try put \\ before server ip in SSInstall settings… \172…
      sorry for the typo… the forum “eat” other \ 😄

      robzaR 1 Reply Last reply Reply Quote 0
      • robzaR
        robza @Thiago
        last edited by

        @Thiago no change, still 1603 error occured.

        ThiagoT 1 Reply Last reply Reply Quote 0
        • ThiagoT
          Thiago @robza
          last edited by

          @robza
          Try to use log verbosity option of msi. Maybe something appears in log file.

          C:\Windows\System32\msiexec.exe /i Kaspersky_Network_Agent.msi /l*v C:\msi.log SSINSTALL="172..." /qn
          
          robzaR 1 Reply Last reply Reply Quote 0
          • robzaR
            robza @Thiago
            last edited by

            @Thiago below log
            0_1453980384596_ccc.txt
            This script works fine when I start cmd as administrator (cmd with elevated priviliges).
            Kaspersky service answered that is connected with UAC (User Account Control) or “operating system permissions” - what ever thats mean.
            Regards

            ThiagoT 1 Reply Last reply Reply Quote 0
            • ThiagoT
              Thiago @robza
              last edited by

              @robza
              if i could see properly, the error begins here:

              MSI (s) (7C:E0) [12:20:19:742]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI756D.tmp, Entrypoint: CheckRequirements
              Pocz\Ufffffffftek akcji 12:20:19: CheckRequirements.
              CustomAction CheckRequirements returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
              

              Sorry, but i can’t help with this specifically.
              Do you have this agent in a exe version? Exe has hability for silent install too.
              Last time that this occurred to me, i removed the options for silent install and send snapin task to host, at the computer client i saw that it asked for elevated privileges (that was my issue).

              robzaR 1 Reply Last reply Reply Quote 0
              • robzaR
                robza @Thiago
                last edited by

                @Thiago no difference after removing /qn - 1603 error generated in fog log.
                I have folder with few files and there is setup.exe, but after starting there is installation wizard, where is necessary to define few variables. If installing msi there is xml file used.
                Tomorrow I’ll try with exe.
                Regards

                1 Reply Last reply Reply Quote 0
                • robzaR
                  robza
                  last edited by

                  I have found solution but in my opinion is half-hearted success. After disabling UAC scripts installed with code 0.
                  Regards

                  1 Reply Last reply Reply Quote 1
                  • Jaymes DriverJ
                    Jaymes Driver Developer
                    last edited by

                    Why not code in a script to disable the UAC (or disable it by default in the image) and use a script to re-enable after your snap in is complete.

                    This way, yes it’s still half hearted, but it seems the issue is on the windows side of things rather than FOG, but you won’t be leaving your systems UAC disabled.

                    WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

                    robzaR 1 Reply Last reply Reply Quote 2
                    • robzaR
                      robza @Jaymes Driver
                      last edited by

                      @Jaymes-Driver thanks for suggestion, I’ll try and let you know.
                      Regards

                      Jaymes DriverJ 1 Reply Last reply Reply Quote 0
                      • Jaymes DriverJ
                        Jaymes Driver Developer @robza
                        last edited by

                        @robza No problem.

                        If you need any help just let me know, I will see what I can whip up.

                        WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

                        1 Reply Last reply Reply Quote 0
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