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HP XW4600 Workstation - Network card error whilst imaging

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FOG Problems
hp xw4600 nonetworkdevice
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  • G
    george1421 Moderator @Robx64
    last edited by george1421 Dec 8, 2015, 9:53 AM Dec 8, 2015, 3:50 PM

    @Robx64 Yes, I guess if all you have is a hammer, everything looks like a nail 😄 Windows will work for that, but it would be way cooler with linux.

    So to translate the device ID is 14e4:167b which is different than what @Sebastian-Roth expected.

    Is this an add in card or something built into the motherboard?

    For a bit more details, that is listed as
    BCM5755 NetXtreme Desktop/Mobile

    on the broadcom page: https://www.broadcom.com/application/ethernet_nic.php

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

    1 Reply Last reply Reply Quote 0
    • S
      Sebastian Roth Moderator
      last edited by Dec 8, 2015, 4:51 PM

      @george1421 said:

      So to translate the device ID is 14e4:167b which is different than what @Sebastian-Roth expected.

      Seams like I have caused some confusion when saying ‘14e4:16xy’. I actually meant ‘xy’ to be a placeholder.

      @Robx64 Is the broadcom the built in card? Any other errors you see? Which kernel version do you use right now (file /var/www/fog/service/ipxe/bzImage)?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      R T 2 Replies Last reply Dec 8, 2015, 5:04 PM Reply Quote 0
      • R
        Robx64 @Sebastian Roth
        last edited by Robx64 Dec 8, 2015, 11:05 AM Dec 8, 2015, 5:04 PM

        @Sebastian-Roth Version: 5566

        You are not running the most current version of FOG!
        You are currently running version: 5566

        Latest stable version is 1.2.0

        Latest git version is 5676

        Kernel Versions
        GNG-Images
        bzImage Version: 4.3.0
        bzImage32 Version: 4.3.0
        I’ll check tomorrow with linux just to make sure is it exactly what it is 🙂

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Dec 8, 2015, 5:15 PM

          @Tom-Elliott CONFIG_TIGON3 is in the current kernel and has always been there, right? Just checking.

          @Robx64 Could you try a live linux with 4.3.0 kernel to see if it recognizes the NIC?!

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          R 1 Reply Last reply Dec 9, 2015, 1:42 PM Reply Quote 0
          • R
            Robx64 @Sebastian Roth
            last edited by Dec 9, 2015, 1:42 PM

            @Sebastian-Roth
            I’ve checked under the linux, PCI ID is as We already know 14E4:167B1_1449668539790_IMG_0600.jpg 0_1449668539788_IMG_0599.jpg

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by Dec 9, 2015, 7:40 PM

              Have you had this XW4600 successfully running with an older version of FOG? I am a bit lost with how to debug this issue. TG3 driver should be in the kernel and this is not a very new piece of hardware so it should work!

              Which kernel version did you have in this ubuntu live system? uname -a

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              G R 3 Replies Last reply Dec 9, 2015, 10:05 PM Reply Quote 0
              • G
                george1421 Moderator @Sebastian Roth
                last edited by Dec 9, 2015, 10:05 PM

                @Sebastian-Roth (I meant to check this before I left the office today, so I’ll have to ask)

                If we boot into the debug console, can we get a list of 'in memory" drivers, and/or are the drivers built into the kernel or are they loaded at boot time “modular” drivers. If they are modular drivers we should be able to navigate to the network drivers directory and see the tg3 driver.

                I know back in the day when I was building the 2.4.x series kernels for that embedded device company, they had the tg3 network drivers in their build. SO those drivers have been around for a while.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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                • T
                  Tom Elliott
                  last edited by Dec 10, 2015, 1:23 AM

                  Is there a way we can find out what Firmware is expected for this particular nic?

                  I have added tigon information to the kernels and what not, but I’ve also had to add firmware to the kernels to get some things to operate.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Dec 10, 2015, 6:34 AM

                    I am fairly sure this (old) NIC does not need any firmware but only the tg3 driver in the kernel. As you can see in the second screen shot the ethernet controller is using it (‘Kernel driver in use: tg3’).

                    @Robx64 Can you please run a debug session (Host -> Basic Tasks -> Debug) on this client, wait till you get to the shell and then see what you have in dmesg about ethernet. Command dmesg | less (you can scroll up & down and also search using ‘/’ - without the quotes) or dmesg | grep -i eth

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    R 1 Reply Last reply Dec 10, 2015, 12:19 PM Reply Quote 0
                    • R
                      Robx64 @Sebastian Roth
                      last edited by Dec 10, 2015, 11:14 AM

                      @Sebastian-Roth
                      Hehehe really ?
                      I know that, it’s quiet old and it should work but somehow unfortunately it won’t 😉

                      1 Reply Last reply Reply Quote 0
                      • R
                        Robx64 @Sebastian Roth
                        last edited by Dec 10, 2015, 11:18 AM

                        @Sebastian-Roth
                        I’m not sure since I left tech department many things changed. I’ll ask techs since when we have this particular model and was there any problem before.

                        Apparently there was no problem on Fog 0.32 at all and XW4600 worked beautifully 🙂

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                        • R
                          Robx64 @Sebastian Roth
                          last edited by Dec 10, 2015, 12:19 PM

                          @Sebastian-Roth said:

                          dmesg | grep -i eth

                          0_1449749950287_IMG_0611.JPG
                          Is that enough ?

                          T 1 Reply Last reply Dec 10, 2015, 12:39 PM Reply Quote 0
                          • T
                            Tom Elliott @Sebastian Roth
                            last edited by Dec 10, 2015, 12:33 PM

                            @Sebastian-Roth I think I may have figured it out.

                            The current drivers/net/ethernet/broadcom had the vendor ID (14e4) but it lacked the Device ID. I just added the DEVICE under TG3PCI_DEVICE_TIGON3_4 I added the line: #define TG3PCI_DEVICE_TIGON3_5755 0x167b in hopes that it would be found. I don’t know what else may be broke, but hopefully we’re kind of on to something?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            • T
                              Tom Elliott @Robx64
                              last edited by Dec 10, 2015, 12:39 PM

                              @Robx64 I created a kernel with the patch I ‘Hope’ will work. I’m not publishing it to the normal kernel’s directory, but please download and try it.

                              https://mastacontrola.com/bzImageTG3

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              R 2 Replies Last reply Dec 10, 2015, 12:49 PM Reply Quote 0
                              • R
                                Robx64 @Tom Elliott
                                last edited by Dec 10, 2015, 12:49 PM

                                @Tom-Elliott
                                Thank you Tom,
                                I’ll check and give you an answer shortly 🙂

                                1 Reply Last reply Reply Quote 0
                                • R
                                  Robx64 @Tom Elliott
                                  last edited by Dec 10, 2015, 5:04 PM

                                  @Tom-Elliott
                                  🙂 🙂 🙂
                                  Once downloaded you’ll need to unpack the bz2 file using the command:
                                  tar -xjf fog_trunk.tar.bz2
                                  Then go into the **unextracted ** file. Follow these steps:
                                  cd fog_trunk/bin
                                  ./installfog.sh

                                  Then follow the onscreen prompts. After a little while, you should have a successfully installed FOG server.

                                  T 1 Reply Last reply Dec 10, 2015, 5:08 PM Reply Quote 0
                                  • T
                                    Tom Elliott @Robx64
                                    last edited by Dec 10, 2015, 5:08 PM

                                    @Robx64 ???

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by Dec 10, 2015, 6:24 PM

                                      Wow! I really wonder why those machines/NICs never had any problem in the past?!? Tom, you are right 14e4:167b does not seam to be in the code. I checked earlier versions and non of them had this ID included. How can that be??

                                      @Robx64 I didn’t ask for the output of dmesg from the live CD but from a FOG debug session. Would be interesting to see if FOG can actually see the device. Could you please do Host -> Basic Tasks -> Debug. Then run dmesg | grep -i eth and lspci (full output of Ethernet controller so we might see if it is really using tg3). Thanks!

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      G R 2 Replies Last reply Dec 10, 2015, 6:29 PM Reply Quote 0
                                      • G
                                        george1421 Moderator @Sebastian Roth
                                        last edited by Dec 10, 2015, 6:29 PM

                                        @Sebastian-Roth said:

                                        Then run dmesg | grep -i eth and lspci (full output of Ethernet controller so we might see if it is really using tg3). Thanks!

                                        I’m sure a few commands hard coded into a menu selection like this would be handy to have, especially if they were in the FOG advanced menu so a user could just run them upon request of a a dev. 😄 😄 😄

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                        W T 2 Replies Last reply Dec 10, 2015, 6:47 PM Reply Quote 1
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by Dec 10, 2015, 6:35 PM

                                          BCM 5755 support was added to the kernel back in 2006. See here. I am very sorry to say this but I kind of doubt that your patched kernel will work: http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=af36e6b6d7f4ad7a5ccfd14dfa71ec941255f93d (PCI ID is in include/linux/pci_ids.h)

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
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