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Internal 500 error in FOG client

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  • D
    dbakerwardog
    last edited by Jul 29, 2015, 1:46 PM

    My fog clients are now showing an internal server error 500 now and I am not sure what has happened. I am running FOG 1.2.0 on Ubunutu 12.04 LTS.
    Please let me know what other information to provide.

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    • T
      Tom Elliott
      last edited by Jul 29, 2015, 1:50 PM

      Apache Error Logs

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • W
        Wayne Workman
        last edited by Wayne Workman Jul 29, 2015, 7:55 AM Jul 29, 2015, 1:52 PM

        Can you post the fog.log from the c:\ drive? And Apache error logs as @Tom-Elliott said.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
        Daily Clean Installation Results:
        https://fogtesting.fogproject.us/
        FOG Reporting:
        https://fog-external-reporting-results.fogproject.us/

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        • D
          dbakerwardog
          last edited by Jul 29, 2015, 2:07 PM

          C drive Fog.log

          7/29/2015 8:56 AM FOG::SnapinClient Sleeping for 1 minute.
          7/29/2015 8:56 AM FOG::DirCleaner Attempting to connect to fog server…
          7/29/2015 8:56 AM FOG::DirCleaner Failed to connect to fog server!
          7/29/2015 8:56 AM FOG::DirCleaner The remote server returned an error: (500) Internal Server Error.
          7/29/2015 8:56 AM FOG::DirCleaner at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
          at System.Net.WebClient.DownloadString(Uri address)
          at FOG.DirCleaner.doWork()
          7/29/2015 8:56 AM FOG::DirCleaner Sleeping for 1 minute.

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          • D
            dbakerwardog
            last edited by Jul 29, 2015, 2:09 PM

            Apache Logs Hope this is right.

            /servicemodule-active.php?mac=70:54:D2:AB:D2:4D&moduleid=snapin HTTP/1.1" 500 390 “-” “-”
            10.10.30.30 - - [29/Jul/2015:08:06:18 -0500] “GET /fog/service/servicemodule-active.php?mac=00:22:4D:50:B8:8A&moduleid=snapin HTTP/1.1” 500 390 “-” “-”
            10.10.90.75 - - [29/Jul/2015:08:06:18 -0500] “GET /fog/service/servicemodule-active.php?mac=00:22:4D:7C:CC:8A&moduleid=snapin HTTP/1.1” 500 390 “-” “-”
            10.10.21.34 - - [29/Jul/2015:08:06:19 -0500] “GET /fog/service/servicemodule-active.php?mac=00:27:0E:1B:39:8D&moduleid=taskreboot HTTP/1.1” 500 390 “-” “-”
            10.10.80.87 - - [29/Jul/2015:08:06:19 -0500] “GET /fog/service/servicemodule-active.php?mac=00:22:4D:56:77:40&moduleid=snapin HTTP/1.1” 500 390 “-” “-”
            10.10.30.194 - - [29/Jul/2015:08:06:19 -0500] “GET /fog/service/servicemodule-active.php?mac=00:27:0E:21:18:CC&moduleid=snapin HTTP/1.1” 500 390 “-” “-”
            10.10.30.54 - - [29/Jul/2015:08:06:19 -0500] “GET /fog/service/servicemodule-active.php?mac=00:22:4D:6A:4B:B8&moduleid=snapin HTTP/1.1” 500 390 “-” “-”

            1 Reply Last reply Reply Quote 0
            • T
              Tom Elliott
              last edited by Jul 29, 2015, 2:11 PM

              That looks like Access logs, not Error logs.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • D
                dbakerwardog
                last edited by Jul 29, 2015, 2:12 PM

                Could you tell me where the error logs are located.

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                • T
                  Tom Elliott
                  last edited by Jul 29, 2015, 2:15 PM

                  The same place you got the access logs. just labeled error.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • D
                    dbakerwardog
                    last edited by Jul 29, 2015, 2:17 PM

                    Sorry about that. here they are

                    Fatal error: Class ‘System’ not found in /var/www/html/fog/commons/init.php on line 77
                    [Wed Jul 29 09:15:50.795561 2015] [:error] [pid 6840] [client 10.10.50.41:65433] PHP Fatal error: Class ‘System’ not found in /var/www/html/fog/commons/init.php on line 77
                    [Wed Jul 29 09:15:50.901786 2015] [:error] [pid 7926] [client 10.10.20.218:55368] PHP Fatal error: Class ‘System’ not found in /var/www/html/fog/commons/init.php on line 77
                    [Wed Jul 29 09:15:51.443871 2015] [:error] [pid 8325] [client 10.10.70.63:58903] PHP Fatal error: Class ‘System’ not found in /var/www/html/fog/commons/init.php on line 77

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                    • T
                      Tom Elliott
                      last edited by Jul 29, 2015, 2:19 PM

                      You’re running 1.2.0, not SVN?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      1 Reply Last reply Reply Quote 0
                      • D
                        dbakerwardog
                        last edited by Jul 29, 2015, 2:24 PM

                        Well i tried to update to trunk with wget but did not think it worked. is it possible that it did install and thats what happened?

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