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    Snapins not running after upgrade

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    • S
      sysadmininstalls
      last edited by

      We updated from 0.32 to 1.2 and now our snapins do not install. They can be assigned, and attempt deployment, but they just sit in the active queue. Which shows a little warning shield overtop of the snapin icon. Not sure what that is about.

      We have run “[FONT=Consolas]truncate table snapinJobs; truncate table snapinTasks;[/FONT]” which did not help. We also uninstalled the fog client service on a test machine and that did not help. We have snapins enabled both globally and on all hosts.

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      • JunkhackerJ
        Junkhacker Developer
        last edited by

        what do the client logs look like?

        signature:
        Junkhacker
        We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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        • S
          sysadmininstalls
          last edited by

          [quote=“Junkhacker, post: 42166, member: 21583”]what do the client logs look like?[/quote]

          Where are those kept? I can’t seem to find any documentation about them.

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          • JunkhackerJ
            Junkhacker Developer
            last edited by

            c:/fog.log

            signature:
            Junkhacker
            We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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            • S
              sysadmininstalls
              last edited by

              2/12/2015 2:21 PM FOG::SnapinClient The remote server returned an error: (500) Internal Server Error.
              2/12/2015 2:21 PM FOG::SnapinClient at System.Net.WebClient.DownloadFile(Uri address, String fileName)
              at System.Net.WebClient.DownloadFile(String address, String fileName)
              at FOG.SnapinClient.startWatching()
              2/12/2015 2:21 PM FOG::SnapinClient Attempting to connect to fog server…
              2/12/2015 2:21 PM FOG::SnapinClient Module is active…
              2/12/2015 2:21 PM FOG::SnapinClient Snapin Found:
              2/12/2015 2:21 PM FOG::SnapinClient ID: 2
              2/12/2015 2:21 PM FOG::SnapinClient RunWith:
              2/12/2015 2:21 PM FOG::SnapinClient RunWithArgs:
              2/12/2015 2:21 PM FOG::SnapinClient Name: Libre Office Installer
              2/12/2015 2:21 PM FOG::SnapinClient Created: 2015-02-12 17:35:26
              2/12/2015 2:21 PM FOG::SnapinClient Args:
              2/12/2015 2:21 PM FOG::SnapinClient Reboot: No
              2/12/2015 2:21 PM FOG::SnapinClient Starting FOG Snapin Download

              Which lead me to inspect my php config and I found the issue. Memory_limit was way too low.

              During the fog upgrade fog tried to install php which failed conflicting with php53. So uninstalled that and let it install php. That broke fog, so we swapped back to php53. I think during that we lost some config settings.

              It appears I know have it working.

              Might be nice to not have fog try to install php if a php is already installed.

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