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Upload completes but image size on server is 0.0

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  • B
    Bill Schuteker
    last edited by Oct 8, 2014, 5:13 PM

    Hello All;

    I am new and just set up and tried FOG for the first time. Install went Ok, no errors and I created a host then an image then a job to upload it. Everything seems to have worked as expected. Image management shows 2 images ( tried it twice) but the size on disk is 0.0 and when I try to create a download job it tells me I must upload an image first. I am only a basic Ubuntu user so if I need to provide info please help me to find it.

    Thanks in Advance,

    Bill

    FOG 1.2.0
    Ubuntu 14.04 LTS

    Image Win7 Single Disk Multi Partition

    [url=“/_imported_xf_attachments/1/1417_Fog.PNG?:”]Fog.PNG[/url]

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    • J
      Jaymes Driver Developer
      last edited by Oct 8, 2014, 5:19 PM

      look at your FOG server and see if there is a folder listed in /images that matches the name of your image.

      If so what happens if you open a terminal and run the following command

      [code]
      sudo chmod -R 0777 /images
      [/code]

      If there is no folder listed in the /images folder (other than dev this is the temp folder FOG uses to store files) please run the command above and try to upload your image again, is the host still asking for the image to be uploaded?

      WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

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      • B
        Bill Schuteker
        last edited by Oct 8, 2014, 5:37 PM

        There are 2 folders in /images, dev and postinstallscripts. I ran the chmod command and it is uploading again now. The host ran the job and rebooted, it was not asking for the image. Everything seemed to have completed normally.

        I will update again in 10-15 minutes when the job completes.

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        • B
          Bill Schuteker
          last edited by Oct 8, 2014, 5:49 PM

          Ok, so job completed again. No errors and it shows up in the log but image management still shows 0.0Gb

          fog Image Base i5 2014-10-07
          21:02:51 2014-10-07
          21:19:25 00:16:34 Dell Desktop 1 Upload
          fog Image Base i5 2014-10-07
          21:32:48 2014-10-07
          21:49:20 00:16:32 Dell Desktop 1 Upload
          fog Image Base i5 2014-10-08
          14:44:57 2014-10-08
          15:01:02 00:16:05 Pre SysPrep 1 Upload
          fog Image Base i5 2014-10-08
          17:28:12 2014-10-08
          17:44:24 00:16:12 Pre SysPrep 1 Upload

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          • B
            Bill Schuteker
            last edited by Oct 8, 2014, 5:51 PM

            Also, still no folders in /images

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            • B
              Bill Schuteker
              last edited by Oct 8, 2014, 5:52 PM

              This post is deleted!
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              • B
                BPSTravis Developer
                last edited by Oct 8, 2014, 5:53 PM

                is there a folder under /images/dev with the mac of the host as the folder name?

                If so you are having an FTP permission error, check the password for the fog system user, make sure it matches what’s in the UI. Also make sure your FTP info is correct under storage management.

                [SIZE=12px]signature:[/SIZE]
                [QUOTE]I think I know things, but I really don't. You shouldn't follow any advice I give. - BPSTravis[/QUOTE]

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                • B
                  Bill Schuteker
                  last edited by Oct 8, 2014, 6:00 PM

                  There was no password under storage management so I entered it. Not sure where to check the fog system user password???

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                  • B
                    Bill Schuteker
                    last edited by Oct 8, 2014, 6:01 PM

                    [quote=“Bill Schuteker, post: 37627, member: 26545”]There was no password under storage management so I entered it. Not sure where to check the fog system user password???[/quote]
                    Sorry forgot to add, yes there is a folder under dev with the host’s mac.

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                    • B
                      BPSTravis Developer
                      last edited by Oct 8, 2014, 6:31 PM

                      Try an upload again.

                      [SIZE=12px]signature:[/SIZE]
                      [QUOTE]I think I know things, but I really don't. You shouldn't follow any advice I give. - BPSTravis[/QUOTE]

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                      • B
                        Bill Schuteker
                        last edited by Oct 8, 2014, 6:39 PM

                        I already was. It looks like that worked. I will try to image a new machine now. Thank You!!

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