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Client shows uploading but server says no image

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FOG Problems
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  • B
    Brad Schumann
    last edited by Jul 24, 2014, 4:23 PM

    I have a Debian 7.5 OS with fog 1.2.0, I have changed permission to /images for fog to 755 and /images/dev to 777. I am able to register the Client PC associated a image with it, and tasked it to upload it starts and goes through the upload process as shown in the attached photo. Also the management screen shows the size of the client disk but the size on server shows 0. When I open the images/dev folder there is one folder named f8bc12770f94 which is the MAC of the pc I upload the image from and 3 folders (assume for the 3 partitions on the image). I don’t think it is associating that with the image profile I created in image management. Thoughts questions, concerns. I am just getting back into Linux so be gentle please. Any help or suggestions are appreciated.[ATTACH=full]1206[/ATTACH][ATTACH=full]1207[/ATTACH][ATTACH=full]1208[/ATTACH]

    [url=“/_imported_xf_attachments/1/1206_fog_image.png?:”]fog_image.png[/url][url=“/_imported_xf_attachments/1/1207_fog upload.jpg?:”]fog upload.jpg[/url][url=“/_imported_xf_attachments/1/1208_fog_image_folder.png?:”]fog_image_folder.png[/url]

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    • J
      Jaymes Driver Developer
      last edited by Jul 24, 2014, 4:56 PM

      You can copy that folder f8c12770f94 to your /images/ folder, you will then want to rename the folder to OP3020-base. Now if you chmod 0777 the images folder your image should be available and reporting the correct size.

      To complete this action issue the following commands under the root terminal in Debian:
      [code]
      sudo mv /images/dev/f8c12770f94 /images/OP3020-base
      sudo chmod -R 0777 /images
      [/code]

      This will allow your image to be utilized.

      I’m curious if using chown will allow you to image correctly. Debian is a bit more secure than is Ubuntu counterpart, we may need to tweak the permissions. I am also curious if after running the commands I listed above if it does not solve your issue, please try a test image upload and let me know if it gets stuck in the dev folder again!

      WARNING TO USERS: My comments are written completely devoid of emotion, do not mistake my concise to the point manner as a personal insult or attack.

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      • T
        Tom Elliott
        last edited by Jul 24, 2014, 4:59 PM

        /images in it’s entirety always should be 777, unless you give full ownership to the user fog.

        Otherwise, the normal owner is root:root. So 777 allows any user, should you need it, to work properly. 755 means it’s rwx for the Owner (7) and rw- for both group and “other” (5). As the fog command has to execute commands to the directory, the copy task can’t occur because execution is not allowed.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • B
          Brad Schumann
          last edited by Jul 28, 2014, 12:22 PM

          Well moving and renaming it worked for one pc to image, I have multiple models of Dell optiplex 3010, 3020, and latitudes E5510, E5520, E5530. not all of them see the TFTP in order to get download the image or upload an image. Not sure if it would be a Kernel issue that I will have to get fixed before the imaging issue will work. Love it when issues compound on each other… 😉

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          • J
            Junkhacker Developer
            last edited by Jul 28, 2014, 4:03 PM

            if some can reach the tftp and others can’t, it’s almost certainly a network issue

            signature:
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            • B
              Brad Schumann
              last edited by Jul 28, 2014, 4:07 PM

              it was working fine with 0.32/ubuntu 12.04 and my older optiplex’s ie. 755, 780, 3010’s I upgraded due to the 3020 and E5540’s would just give me a black screen when trying to register or image. I haven’t touched me network yet.

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              • B
                Brad Schumann
                last edited by Jul 28, 2014, 4:08 PM

                I also found that the windows 7 desktops (some not all didn’t have the tftp feature installed) 😞

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                • J
                  Junkhacker Developer
                  last edited by Jul 28, 2014, 4:13 PM

                  no tftp software needs to be loaded on the windows desktops
                  the network card rom loads the network boot file by tftp before windows loads

                  signature:
                  Junkhacker
                  We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                  • B
                    Brad Schumann
                    last edited by Jul 28, 2014, 7:02 PM

                    tanks Junk that is good to know, I tried to upload another image like Driver had asked and the PC is flashing this error at me. The PC was able to register just fine. Would you like me to start a different thread for this?

                    [ATTACH=full]1219[/ATTACH]

                    [url=“/_imported_xf_attachments/1/1219_fog upload error.jpg?:”]fog upload error.jpg[/url]

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                    • T
                      Tom Elliott
                      last edited by Jul 28, 2014, 7:04 PM

                      Why is your bzImage labeled as: DEFAULT

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                      • B
                        Brad Schumann
                        last edited by Jul 28, 2014, 7:09 PM

                        that is an excellent question…I don’t know, what should it be? Sorry if I seem a bit “blonde”, been a bad sys admin day. I don’t have any images labeled default, the only thing I have labeled/listed "default is the Storage Group

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                        • T
                          Tom Elliott
                          last edited by Jul 28, 2014, 7:11 PM

                          If you can change it to bzImage, and see if you get better luck. it sounds to me like it’s loading file names it can’t find, which would explain the error you’re seeing.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                          • T
                            Tom Elliott
                            last edited by Jul 28, 2014, 7:15 PM

                            Location of the filenames to make sure are set properly:

                            FOG Configuration->FOG Settings->TFTP Server->FOG_TFTP_PXE_KERNEL (this should be bzImage)
                            FOG Configuration->FOG Settings->TFTP Server->FOG_TFTP_PXE_KERNEL_32 (this should be bzImage32)
                            FOG Configuration->FOG Settings->TFTP Server->FOG_PXE_BOOT_IMAGE (this should be init.xz)
                            FOG Configuration->FOG Settings->TFTP Server->FOG_PXE_BOOT_IMAGE_32 (this should be init_32.xz)

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            • B
                              Brad Schumann
                              last edited by Jul 28, 2014, 8:33 PM

                              [B]This is what I see when I go to /tftpboot basically the same when I go to /var/www/fog/service/ipxe.[/B]

                              e [ATTACH=full]1220[/ATTACH]

                              [B]Also what my FOG setting looks like.[/B]

                              [ATTACH=full]1221[/ATTACH]
                              FYI, I love this software, and haven’t really had to touch it for a couple years.

                              [url=“/_imported_xf_attachments/1/1220_bzimage.png?:”]bzimage.png[/url][url=“/_imported_xf_attachments/1/1221_fog_setting.png?:”]fog_setting.png[/url]

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                              • J
                                Junkhacker Developer
                                last edited by Jul 28, 2014, 8:37 PM

                                if you see the same files in /tftpboot and /var/www/fog/service/ipxe
                                then you have problems

                                signature:
                                Junkhacker
                                We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                • B
                                  Brad Schumann
                                  last edited by Jul 29, 2014, 3:25 PM

                                  I am sorry, like I said yesterday was a bad day to be the net/sys admin. Below it what the ipxe folder looks like.
                                  [ATTACH=full]1225[/ATTACH]

                                  [url=“/_imported_xf_attachments/1/1225_ipxe.png?:”]ipxe.png[/url]

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                                  • J
                                    Junkhacker Developer
                                    last edited by Jul 29, 2014, 4:17 PM

                                    what do the permissions look like on those files?

                                    signature:
                                    Junkhacker
                                    We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                    • B
                                      Brad Schumann
                                      last edited by Jul 29, 2014, 4:24 PM

                                      [ATTACH=full]1226[/ATTACH]

                                      [url=“/_imported_xf_attachments/1/1226_ipxe_permission.png?:”]ipxe_permission.png[/url]

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                                      • T
                                        Tom Elliott
                                        last edited by Jul 29, 2014, 4:25 PM

                                        What if you run LS – L a

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                        • J
                                          Junkhacker Developer
                                          last edited by Jul 29, 2014, 4:35 PM

                                          what do you see if you go to this address [url]http://172.25.0.99/fog/service/ipxe/boot.php?mac=<mac[/url] address of the computer you’re trying to image>&arch=x86_64

                                          signature:
                                          Junkhacker
                                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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