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    Cannot get Windows client to connect to FOG server

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    FOG Problems
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    • JunkhackerJ
      Junkhacker Developer
      last edited by

      ok, good. that means that the files exist and your tftp server is running properly
      what equipment is between your client and the fog server?

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      • P
        Paul Storic
        last edited by

        not much just a 48 port switch

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        • JunkhackerJ
          Junkhacker Developer
          last edited by

          has it been configured for pxe booting?
          what brand is it?

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          • P
            Paul Storic
            last edited by

            Yes PXE is enabled in the NIC within the BIOS. It’s a Dell Optiplex 780

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            • JunkhackerJ
              Junkhacker Developer
              last edited by

              not the pc, the switch
              i have personally tested the Dell Optiplex 780 model, btw. it works fine

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              • P
                Paul Storic
                last edited by

                Cisco SG300-52P

                Thanks for the help!

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                • JunkhackerJ
                  Junkhacker Developer
                  last edited by

                  is port fast enabled?

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                  • P
                    Paul Storic
                    last edited by

                    I can’t tell as we don’t manage the switches here. They are managed by our VOIP provider.

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                    • JunkhackerJ
                      Junkhacker Developer
                      last edited by

                      voip uses tftp
                      your phones aren’t on a separate vlan?

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                      • P
                        Paul Storic
                        last edited by

                        We had our own Dell switches replaced a month ago when we witched our phone system to a VOIP provider. The phones are PoE and our old switches were not so they sent us two Cisco PoE swtiches to replace ours with. Those switches route our network traffic as well as the phone but the vendor manages them so I do not know how they are setup nor do I have access to manage them. They may be VLAN’d but I cannot login to the switches to check.

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                        • JunkhackerJ
                          Junkhacker Developer
                          last edited by

                          i’m sorry, but if you don’t[FONT=arial][COLOR=#262626] have control over your own network, there isn’t anything more i can do for you.[/COLOR][/FONT]
                          [FONT=arial][COLOR=#262626]tom suspects that the switches are telling your systems where to get their tftp files instead of forwarding the request to the dhcp server.[/COLOR][/FONT]

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                          • P
                            Paul Storic
                            last edited by

                            I guess I’ll have to scrap this FOG project and go back to using Acronis to apply my sysprepped images then. Thanks for the help.

                            If anyone has more suggestions I am willing to try them as I am looking for a better imaging method.

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                            • Tom ElliottT
                              Tom Elliott
                              last edited by

                              If you can get control of your network, or request your VoIP provider to verify our suspicions and to work with us, I think managing of imaging beats the need for a VoIP phone to check for a tftp file every boot.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • JunkhackerJ
                                Junkhacker Developer
                                last edited by

                                would it be feasible to put one of your old dell switches back in place, so that it was between the dhcp server and the client instead of the voip configured switch?

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                                • Tom ElliottT
                                  Tom Elliott
                                  last edited by

                                  [quote=“Tom Elliott, post: 34139, member: 7271”]If you can get control of your network, or request your VoIP provider to verify our suspicions and to work with us, I think managing of imaging beats the need for a VoIP phone to check for a tftp file every boot.[/quote]

                                  Add to this that you can actually set your configuration file on the fog server if they do need this functionality.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • P
                                    Paul Storic
                                    last edited by

                                    @junkhacker - I would have to bring down one of our Cisco switches which I cannot do during business hours.

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                                    • P
                                      Paul Storic
                                      last edited by

                                      [quote=“Tom Elliott, post: 34141, member: 7271”]Add to this that you can actually set your configuration file on the fog server if they do need this functionality.[/quote]

                                      Tom, I do believe the phones need to check for something while booting but not sure exactly what.

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                                      • Tom ElliottT
                                        Tom Elliott
                                        last edited by

                                        it’s checking for a configuration file. This configuration file is something cisco is specifically looking for. If ti doesn’t exist it may not boot right, I don’t know, but the good news is is you can add that configuration file to the FOG Server under whatever extra directories you need. Then things would potentially work perfectly in your setup.

                                        Right now, as you’re letting a vendor control how things are setup in your own network you have no control. This is why you’re not getting the files. The switches your using aren’t passing information properly. My guess, as well, is even if you reinstalled 0.32 you’d be running into exactly the same problems because the switches are not passing information properly.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                        • P
                                          Paul Storic
                                          last edited by

                                          Yea I don’t want to make any adjustments to the phone system here as that’s priority #1. I wouldn’t feel comfortable putting the file the phones need onto he FOG server as I’m not too familiar with Linux and troubleshooting that would be near impossible. I don’t think the phone vendor would even let me do that.

                                          Thanks for the help, I appreciate it.

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