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Fog 1.0.1 and Ubuntu 14.04 network printers

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  • M
    mgarcia06
    last edited by May 23, 2014, 12:58 PM

    I have successfully installed FOG 1.0.1 and Ubuntu 14.04 for the server, installed and imported the client into FOG web GUI, imaging upload and downloading works flawlessly, however, when I try to setup network printers I can’t get the server to push them to the client

    checking the fog.txt log file on the client it shows it connecting to the server and checking for printers however it says there is 0 printers found on server

    [INDENT=1][I]5/23/2014 8:50 AM FOG:PrinterManager Printer update was request from fog tray…[/I][/INDENT]
    [INDENT=1][I] 5/23/2014 8:50 AM FOG:PrinterManager Management level = 1[/I][/INDENT]
    [INDENT=1][I] 5/23/2014 8:50 AM FOG:PrinterManager Adding new printers to host…[/I][/INDENT]
    [INDENT=1][I] 5/23/2014 8:50 AM FOG:PrinterManager 0 found on server side.[/I][/INDENT]
    [INDENT=1][I] 5/23/2014 8:50 AM FOG:PrinterManager Failed to connect to fog server![/I][/INDENT]
    [INDENT=1][I] 5/23/2014 8:50 AM FOG:PrinterManager This is typically caused by a network error![/I][/INDENT]
    [INDENT=1][I] 5/23/2014 8:50 AM FOG:PrinterManager Sleeping for 1 minute.[/I][/INDENT]
    This is how I have the printer configured FOG web GUI, but it’s setup as a network printer with \server\printer name

    i have tried multiple variations

    \server\SecondFloorOperations - Xerox 7775
    smb://server/SecondFloorOperations%20-%20Xerox%207775
    \ipofserver\SecondFloorOperations - Xerox 7775

    maybe even a couple others, is there something I am missing? does the printer have to be locally installed in the OS?

    I changed my server name to “server” for security purposes

    Thanks!

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    • J
      Junkhacker Developer
      last edited by May 23, 2014, 1:42 PM

      we have found this problem and are verifying a fix for it.

      signature:
      Junkhacker
      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

      1 Reply Last reply Reply Quote 0
      • M
        mgarcia06
        last edited by May 23, 2014, 1:43 PM

        Thank you very kindly sir!

        1 Reply Last reply Reply Quote 0
        • Z
          zacharylewis07
          last edited by Jun 4, 2014, 12:39 PM

          Having Printer Issues Also…
          I’ve installed FOG 1.1.0 with patches from svn version 1780, yet I’m still having issues with PrinterManager adding and removing printers. I have “Add and Remove” selected for all hosts under “Printers” in Host Management.

          Experiencing the following…
          [LIST]
          []Random comments in the FOG log: PrinterManager Service is disabled and I get no printers deployed at all.
          [
          ]When printers do finally decide to deploy, I can’t remove them afterwards without cleaning up the registry.
          [/LIST]
          Any help is greatly appreciated.
          User since FOG 0.26 (Love the software)

          1 Reply Last reply Reply Quote 0
          • T
            Tom Elliott
            last edited by Jun 4, 2014, 9:12 PM

            [quote=“zacharylewis07, post: 29144, member: 24431”]Having Printer Issues Also…
            I’ve installed FOG 1.1.0 with patches from svn version 1780, yet I’m still having issues with PrinterManager adding and removing printers. I have “Add and Remove” selected for all hosts under “Printers” in Host Management.

            Experiencing the following…
            [LIST]
            []Random comments in the FOG log: PrinterManager Service is disabled and I get no printers deployed at all.
            [
            ]When printers do finally decide to deploy, I can’t remove them afterwards without cleaning up the registry.
            [/LIST]
            Any help is greatly appreciated.

            User since FOG 0.26 (Love the software)[/quote]

            Did you upgrade from 0.32 or is this a “fresh” install of 1.1.0?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 0
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