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Del Pro 14 Premium PXE fails

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  • S
    stokehall
    last edited by 26 days ago

    I am experiencing a problem trying to deploy this laptop in FOG I tried quick inventory and got the same error.
    47801cfc-fc88-4683-8634-7b621ef32fc4-image.png

    BIOS version is 2.1.5 so will try updating now but any advice would be great!

    G 1 Reply Last reply 26 days ago Reply Quote 0
    • G
      george1421 Moderator @stokehall
      last edited by 26 days ago

      @stokehall From the error it appears that FOS linux is not loading correctly.

      So I would have to ask:

      1. What version of FOG are you using
      2. What version of FOS Linux (a.k.a The Kernel) are you using? Understand this is not the kernel version of the FOG server but FOS Linu FOG Settings->Kernel update.
      3. Potentially the version of iPXE because it hands off booting from the FOG iPXE menu and starts FOS Linux (bzImage/init.xz)

      What I would do to try to fix this is:

      1. Make sure you have the latest FOS Linux kernel installed.
      2. Recompile iPXE to ensure you have the latest version, there may be a compatibility issue with older iPXE versions and the Dell bios / firmware. ref:: https://forums.fogproject.org/topic/15826/updating-compiling-the-latest-version-of-ipxe
      3. Make sure FOG is at the latest release.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      S 1 Reply Last reply 26 days ago Reply Quote 0
      • S
        stokehall @george1421
        last edited by 26 days ago

        @george1421 thanks for getting back to me.

        1. What version of FOG are you using?
          1.5.10.1622

        2. What version of FOS Linux (a.k.a The Kernel) are you using? Understand this is not the kernel version of the FOG server but FOS Linu FOG Settings->Kernel update.
          Not sure where it gives the current one. Is this it?
          bzImage Version: 6.1.89
          bzImage32 Version: 6.1.89
          arm_Image Version: 6.1.89

        3. Potentially the version of iPXE because it hands off booting from the FOG iPXE menu and starts FOS Linux (bzImage/init.xz)?
          Not sure where to find this?

        I updated the BIOS with no success but I also caught a screenshot of the last output before it crashes.
        96933f13-b994-4dce-bea7-0b6c965934a7-image.png

        1 Reply Last reply Reply Quote 0
        • S
          stokehall
          last edited by 26 days ago

          Updating FOG has resolved my issues. Thank you.

          1 Reply Last reply Reply Quote 0
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