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    Fog not loading after ubuntu updates

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    • george1421G
      george1421 Moderator @dejv
      last edited by

      @dejv said in Fog not loading after ubuntu updates:

      after a couple of hours being left alone it is working again

      <snark>Well then, you can almost expect it to stop working without notice some time in the future too. </snark>

      With a bit less snark, if it happens again we’ll dig a bit deeper into why. Its strange that it would start again on its own. I can see the OS update messing it up, because it has happened in the past.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      D 1 Reply Last reply Reply Quote 0
      • D
        dejv @george1421
        last edited by

        @george1421 I guess its better to just stop doing the OS updates.

        I am a bit OCD about the updates 😛

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by

          @dejv said in Fog not loading after ubuntu updates:

          I guess its better to just stop doing the OS updates.

          Don’t think it’s a good idea. You better learn how to debug an error and fix things instead. 🙂

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          D 1 Reply Last reply Reply Quote 0
          • D
            dejv @Sebastian Roth
            last edited by

            @sebastian-roth you have a point there a good way to learn linux 😛

            1 Reply Last reply Reply Quote 0
            • D
              dejv
              last edited by

              Hey, issues again, yesterday I updated my ubuntu version from 20.04.6lts to 22.04.2lts however now fog is not loading :S

              I checked and apache seems to be running :S any ideas

              55b555f8-47b4-4f75-af79-bac66928ec21-image.png

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @dejv
                last edited by

                @dejv That does not mean apache is running.

                Look at the right side and you see the “full command”

                You returned the grep command where you were looking for apache.

                You could do:
                ps -ef | grep -P 'apache|http' | grep -v grep

                Or
                ps aux | grep -P 'apache|http' | grep -v grep

                but from what I can apache definitely isn’t running currently.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                D 1 Reply Last reply Reply Quote 0
                • D
                  dejv @Tom Elliott
                  last edited by

                  @Tom-Elliott seems to be an apache related issue :s tried starting it manually and am getting the below error

                  root@fog:~# systemctl status apache2.service
                  × apache2.service - The Apache HTTP Server
                  Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled)
                  Active: failed (Result: exit-code) since Tue 2023-08-08 12:40:08 CEST; 15s ago
                  Docs: https://httpd.apache.org/docs/2.4/
                  Process: 104535 ExecStart=/usr/sbin/apachectl start (code=exited, status=1/FAILURE)
                  CPU: 120ms

                  Aww 08 12:40:07 fog systemd[1]: Starting The Apache HTTP Server…
                  Aww 08 12:40:08 fog apachectl[104538]: apache2: Syntax error on line 146 of /etc/apache2/apache2.conf: Syntax error on line 3 of /etc/apache2/mods-enabled/php7.4.load: Cannot load /usr/lib/apache2/modules/libphp>
                  Aww 08 12:40:08 fog apachectl[104535]: Action ‘start’ failed.
                  Aww 08 12:40:08 fog apachectl[104535]: The Apache error log may have more information.
                  Aww 08 12:40:08 fog systemd[1]: apache2.service: Control process exited, code=exited, status=1/FAILURE
                  Aww 08 12:40:08 fog systemd[1]: apache2.service: Failed with result ‘exit-code’.
                  Aww 08 12:40:08 fog systemd[1]: Failed to start The Apache HTTP Server.

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • D
                    dejv
                    last edited by

                    I performed the below commands and now

                    sudo a2dismod php7.4
                    sudo a2enmod php8.1
                    systemctl restart apache2

                    and now on the web I am getting:

                    Service Unavailable
                    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

                    Apache/2.4.52 (Ubuntu) Server at 192.168.0.58 Port 80

                    1 Reply Last reply Reply Quote 0
                    • D
                      dejv
                      last edited by

                      Also when running

                      sudo apachectl configtest

                      I was getting :
                      fog apachectl[941]: AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.1.1. Set the ‘ServerName’ directive globally to suppress this message

                      So had to add the below command
                      sudo nano /etc/httpd/conf/httpd.conf
                      and added : ServerName 127.0.0.1

                      root@fog:~# sudo apachectl configtest
                      Syntax OK

                      Now am getting :

                      Service Unavailable
                      The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

                      Apache/2.4.52 (Ubuntu) Server at 192.168.0.58 Port 80

                      1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @dejv
                        last edited by

                        @dejv Please try:

                        systemctl -l status apache2

                        send out put then also you can do:

                        systemctl restart apache2
sleep 5
journalctl -xe

                        And send output here.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          dejv @Tom Elliott
                          last edited by dejv

                          I have a server snapshot before the upgrade, I think I will revert back to it and then when it is nearly out of support will backup everything and do a fresh os installation

                          @Tom-Elliott

                          Aww 08 15:43:13 fog systemd[1]: FOGImageSize.service: Main process exited, code=exited, status=255/EXCEPTION
                          ░░ Subject: Unit process exited
                          ░░ Defined-By: systemd
                          ░░ Support: http://www.ubuntu.com/support
                          ░░
                          ░░ An ExecStart= process belonging to unit FOGImageSize.service has exited.
                          ░░
                          ░░ The process’ exit code is ‘exited’ and its exit status is 255.
                          Aww 08 15:43:13 fog systemd[1]: FOGImageSize.service: Failed with result ‘exit-code’.
                          ░░ Subject: Unit failed
                          ░░ Defined-By: systemd
                          ░░ Support: http://www.ubuntu.com/support
                          ░░
                          ░░ The unit FOGImageSize.service has entered the ‘failed’ state with result ‘exit-code’.
                          Aww 08 15:43:13 fog systemd[1]: FOGMulticastManager.service: Main process exited, code=exited, status=255/EXCEPTION
                          ░░ Subject: Unit process exited
                          ░░ Defined-By: systemd
                          ░░ Support: http://www.ubuntu.com/support
                          ░░
                          ░░ An ExecStart= process belonging to unit FOGMulticastManager.service has exited.
                          ░░
                          ░░ The process’ exit code is ‘exited’ and its exit status is 255.
                          Aww 08 15:43:13 fog systemd[1]: FOGMulticastManager.service: Failed with result ‘exit-code’.
                          ░░ Subject: Unit failed
                          ░░ Defined-By: systemd
                          ░░ Support: http://www.ubuntu.com/support
                          ░░
                          ░░ The unit FOGMulticastManager.service has entered the ‘failed’ state with result ‘exit-code’.
                          Aww 08 15:43:13 fog systemd[1]: FOGScheduler.service: Main process exited, code=exited, status=255/EXCEPTION
                          ░░ Subject: Unit process exited
                          ░░ Defined-By: systemd
                          ░░ Support: http://www.ubuntu.com/support
                          ░░
                          ░░ An ExecStart= process belonging to unit FOGScheduler.service has exited.
                          ░░
                          ░░ The process’ exit code is ‘exited’ and its exit status is 255.
                          Aww 08 15:43:13 fog systemd[1]: FOGScheduler.service: Failed with result ‘exit-code’.
                          ░░ Subject: Unit failed
                          ░░ Defined-By: systemd
                          ░░ Support: http://www.ubuntu.com/support
                          ░░
                          ░░ The unit FOGScheduler.service has entered the ‘failed’ state with result ‘exit-code’.
                          Aww 08 15:43:13 fog systemd[1]: FOGSnapinReplicator.service: Main process exited, code=exited, status=255/EXCEPTION
                          ░░ Subject: Unit process exited
                          ░░ Defined-By: systemd
                          ░░ Support: http://www.ubuntu.com/support
                          ░░
                          ░░ An ExecStart= process belonging to unit FOGSnapinReplicator.service has exited.
                          ░░
                          ░░ The process’ exit code is ‘exited’ and its exit status is 255.
                          Aww 08 15:43:13 fog systemd[1]: FOGSnapinReplicator.service: Failed with result ‘exit-code’.
                          ░░ Subject: Unit failed
                          ░░ Defined-By: systemd
                          ░░ Support: http://www.ubuntu.com/support
                          ░░
                          ░░ The unit FOGSnapinReplicator.service has entered the ‘failed’ state with result ‘exit-code’.
                          lines 3405-3460/3460 (END)

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @dejv
                            last edited by

                            @dejv Have you attempted to reinstall fog after performing software updates?

                            Often this can fix things.

                            Before you just push the butotn, if indeed php is 8.1 you may want to edit the file /opt/fog/.fogsettings

                            look for instances of php where 7.4 is defined and redefine to php 8.1 as appropriate, then rerun the installer.

                            Things shoudl fix themselves a bit better.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 0
                            • D
                              dejv @dejv
                              last edited by

                              @dejv changed php version as you instructed, redownloaded latest version, installed and is working ok thanks a lot 😉

                              1 Reply Last reply Reply Quote 0
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