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Dell Latitude 5530 bitlocker issue

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  • H
    h2mvo
    last edited by Dec 27, 2022, 6:29 PM

    When I try to capture the windows image, I get the following message “Found Bitlocker signature in partition /dev/nvme0np3 header. Please disable bitlocker before capturing an image (isBitlockerPartition) Args passed: /sev/nvme0n1p3”

    WhatsApp Image 2022-12-27 at 19.24.08.jpeg

    1 Reply Last reply Reply Quote 0
    • L
      lukebarone
      last edited by Dec 27, 2022, 6:51 PM

      I assume you disabled Bitlocker on all your visible partitions in Windows before trying to capture?

      H 1 Reply Last reply Dec 27, 2022, 7:35 PM Reply Quote 0
      • H
        h2mvo @lukebarone
        last edited by Dec 27, 2022, 7:35 PM

        @lukebarone Indeed and TPM is also disabled

        H 1 Reply Last reply Dec 27, 2022, 7:39 PM Reply Quote 0
        • H
          h2mvo @h2mvo
          last edited by Dec 27, 2022, 7:39 PM

          Could it be? That the antivirus would be a problem too?

          T 1 Reply Last reply Dec 27, 2022, 8:16 PM Reply Quote 0
          • T
            Tom Elliott @h2mvo
            last edited by Dec 27, 2022, 8:16 PM

            @h2mvo https://forums.fogproject.org/topic/11638/fog-1-5-0-bitlocker-issue-capturing-win-10-image/4

            You should try to use:

            manage-bde -off c:
            

            Just “I never enabled bitlocker” is never enough since Microsoft has made the odd attempt to encrypt “free” space so it seems.

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            H 1 Reply Last reply Dec 27, 2022, 8:26 PM Reply Quote 1
            • H
              h2mvo @Tom Elliott
              last edited by Dec 27, 2022, 8:26 PM

              @tom-elliott I will test this tomorrow, I have the good day

              1 Reply Last reply Reply Quote 0
              • S
                sow20
                last edited by Dec 28, 2022, 10:12 AM

                Hello, had the same problem. Try this, it’ wil fix your problem normally. Run the command : “manage-bde-status” many times until you see 0.0% .
                Then try again to capture your image.

                fog image .png

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