Fog Client Installation - Cannot install CA Certificate - Proxy authentication

[MotD]

Hello,
when installing the FOG Client I get the error message the CA certificate cannot be installed. Whereas the certificate is probably not the problem, I can download it manually from FOG this I have tested with Firefoxe, Google Chrome, Edge.

In the FOGService.installation.log it says then

04.10.2022 09:05:13 Installer ERROR: Unable to install CA certificate
04.10.2022 09:05:35 Data::RSA FOG Server CA cert found
04.10.2022 09:05:35 Data::RSA FOG Server CA cert found
04.10.2022 09:05:35 Installer FOG server CA cert successfully unpinned
10/04/2022 09:05:35 Middleware::Communication Download: http://xxxxxxx/fog/management/other/ca.cert.der
04.10.2022 09:05:36 Middleware::Communication ERROR: Could not download file
10/04/2022 09:05:36 Middleware::Communication ERROR: The remote server returned an error: (407) Proxy authentication required.
10/04/2022 09:05:36 Installer Could not download server CA cert from FOG server.
04.10.2022 09:05:38 Installer ERROR: Unable to install CA certificate
10/04/2022 09:09:59 Data::RSA ERROR: FOG Server CA NOT found in keystore - needs to be installed
10/04/2022 09:10:00 Middleware::Communication Download: http://xxx.xxx.xxx.xxx/fog/management/other/ca.cert.der
04.10.2022 09:10:00 Middleware::Communication ERROR: Could not download file
10/04/2022 09:10:00 Middleware::Communication ERROR: The remote server returned an error: (407) Proxy authentication required.
10/04/2022 09:10:00 Installer Could not download server CA cert from FOG server.
04.10.2022 09:10:01 Installer ERROR: Unable to install CA certificate

I have internet access with the client without problems, the system settings for the proxy are working.

Maybe someone has some info for me?

THX

[Sebastian Roth]

@MotD Neither the installer nor the fog-client itself supports proxy authentication as it was created for local subnets where hardly anyone uses a proxy server.

The code used the official .NET method WebClient.DownloadFile and I can imagine it might pull the proxy config/wpad PAC if that is set within Windows control panel (internet settings).

Usually you would set most or all servers within the local subnet to be ignored.

To be able to help we need more information about your network and proxy.

[Sebastian Roth]

Cross linking the GitHub issue: https://github.com/FOGProject/fog-client/issues/72